G2

Jeanie M.

Operations Manager

Small-Business (50 or fewer emp.)

2/17/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"User Friendly Great Product"

5/5

What do you like best about StayNTouch Cloud PMS?

We began using StaynTouch as we opened our boutique hotel and have since rolled it out to our other two properties. The initial setup was made simple by expert training staff who have remained accessible. Having a designated contact makes it simple to fulfill all of our needs. We also enjoy the ability to specify the homepage to a user's needs, as well as the expansive reporting options and integrations. Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

Some aspects of the software are limited. Workarounds are always available, which is a plus, but it would be great if all of our needs could be met without the team getting together first to find a solution. Review collected by and hosted on G2.com.

Recommendations to others considering StayNTouch Cloud PMS:

This is a great starter PMS and especially wonderful for smaller hotels, although we have now implemented StaynTouch at two of our other properties, one of which is significantly larger. Review collected by and hosted on G2.com.

What problems is StayNTouch Cloud PMS solving and how is that benefiting you?

One of the highlights of using StaynTouch has been the ability for our guests to complete a pre-check-in process which allows us to screen their needs and also cuts down on contact at the front desk. StaynTouch also allows us to easily monitor our financials and manage costs. Review collected by and hosted on G2.com.