# Best Heavy-Duty Repair Software for Small Business ## How Many Heavy-Duty Repair Software Products Does G2 Track? **Total Products under this Category:** 25 ### Category Stats (Aug 2026) - **Average Rating:** 4.53/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Fullbay (+0.14%) - Among all products in this category, Fullbay recorded the largest rating increase compared to last month _Last updated: August 03, 2026_ ## How Does G2 Rank Heavy-Duty Repair Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 700+ Authentic Reviews - 25+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Heavy-Duty Repair Software ![G2 Grid® for Heavy-Duty Repair Software plotting products by satisfaction and market presence](https://www.g2.com/categories/heavy-duty-repair/grids.png?focus%5B%5D=64620&focus%5B%5D=124091&focus%5B%5D=1388432&focus%5B%5D=64600) Highlighted products: Fullbay, ARI (Auto Repair Software), ShopView- Heavy Duty Repair Shop Management, and Shopmonkey. Underlying data: [Grid® JSON](https://www.g2.com/categories/heavy-duty-repair/grids.json?focus%5B%5D=fullbay&focus%5B%5D=ari-auto-repair-software&focus%5B%5D=shopview-heavy-duty-repair-shop-management&focus%5B%5D=shopmonkey&segment=small-business) **Sponsored** ### MIR-RT MIR-RT is a fleet maintenance software solution specifically designed for managing heavy-duty vehicle and equipment fleets. This software aims to assist fleet managers and technicians in optimizing their operations by minimizing manual data entry and enhancing process efficiency. By focusing on automation, MIR-RT helps organizations improve compliance, reduce downtime, and maintain comprehensive control over their maintenance activities. The target audience for MIR-RT includes fleet managers, maintenance supervisors, and technicians who are responsible for the upkeep of heavy-duty vehicles and equipment. This software is particularly beneficial for organizations of all sizes, whether managing a fleet of 30 units or 10,000. The ability to integrate seamlessly with existing systems, such as Telematics (ELD), TMS/Dispatch, accounting, and fuel management, ensures that all maintenance data is consolidated into a single, user-friendly platform. Those integrations allow for a more cohesive workflow, enabling users to access critical information without the need to switch between multiple applications. MIR-RT offers a variety of key features that enhance its functionality and usability. Automated work order creation simplifies the process of assigning tasks to technicians, while parts inventory management helps ensure that necessary components are readily available when needed. Warranty tracking is another valuable feature, allowing users to keep tabs on warranty claims and avoid unnecessary expenses. Additionally, real-time scheduling capabilities enable fleet managers to allocate resources more effectively, ensuring that maintenance tasks are completed promptly and efficiently. The benefits of using MIR-RT extend beyond mere convenience; the software is designed to empower users by providing them with the tools necessary to enhance productivity and operational efficiency. By reducing the time spent on administrative tasks, fleet managers and technicians can focus on more strategic initiatives that contribute to the overall success of the fleet. Furthermore, the centralized nature of the software allows for better data analysis and reporting, leading to informed decision-making and improved maintenance strategies. Overall, MIR-RT stands out in the fleet maintenance software category by offering a comprehensive solution tailored to the unique needs of heavy-duty vehicle and equipment fleets. Its emphasis on automation, integration, and user-friendly design makes it a valuable asset for organizations looking to enhance their maintenance operations and achieve greater efficiency [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1003836&secure%5Bchosen_at%5D=2026-08-04T08%3A47%3A12Z&secure%5Bdisplayable_resource_id%5D=1003836&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1003836&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=90440&secure%5Bresource_id%5D=1003836&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fheavy-duty-repair%2Fsmall-business&secure%5Btoken%5D=4b36102306dfd30ef66cc834f3990577767098d1bfb602ce488f4e7d39e5addf&secure%5Burl%5D=https%3A%2F%2Fdatadis.com%2Fsolutions%2Fmir-rt%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3DMIR-RT%26utm_term%3Dheavy-duty-repair&secure%5Burl_type%5D=custom_url) ### [Fullbay](https://www.g2.com/products/fullbay/reviews) Never get behind on invoicing, scheduling or miss adding a parts charge to a customers bill again! Fullbay streamlines your shop’s processes, leading to more efficient techs and happier customers. Track preventive maintenance, submit DVIR reports, and give your clients access to authorize work and check on the status of their repair through our customer portal. Fullbay lives in the cloud, meaning you can access it from anywhere -- even while you’re on vacation. Don’t shackle yourself to the shop any longer; get Fullbay and get back to your life. Some Frequent Q/A's: In what ways can Fullbay help me increase technician efficiency? Fullbay has the capability to track tech efficiency and utilization in real time. By knowing tech efficiency, you can increase revenue per labor hour and manage your shop better. How can Fullbay help my mobile techs? Fullbay works on any device that connects to the internet. So, your mobile techs can create an estimate, create invoices, and collect payments- all from the side of the road. How can Fullbay help me manage my inventory? With Fullbay, a shop can track parts to service orders, manage returns, mark up parts, and use a vendor portal to order parts quickly. These features help shops drastically reduce inventory losses, increase revenue on parts, and minimize the time it takes to get the parts needed to complete repairs. How can Fullbay help my shop increase our level of customer service? Fullbay provides a customer portal for all of your customers. The portal allows your customers to see the progress of their repairs, their repair history, invoices and payments. This feature reduces calls to your office and offers transparency between the shop and the customers. Don't forget to check out our free tools you can use today for your shop: -VIN Decoder (fullbay.com/tools/vin/) -Shop Profit Calculator (fullbay.com/tools/roi/) -Parts Markup (fullbay.com/tools/markup/) **Average Rating:** 4.8/5.0 **Total Reviews:** 72 #### Who Is the Company Behind Fullbay? - **Seller:** [Fullbay](https://www.g2.com/sellers/fullbay) - **Company Website:** www.fullbay.com - **Year Founded:** 2015 - **HQ Location:** Phoenix, AZ - **Twitter:** @fullbay 236 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=063aa046da78f7a1a018fbed8ef1cda8e41f744fe3882531947ddac444c0ec44&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10262352%2F&secure%5Burl_type%5D=linkedin_company_website) 191 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Transportation/Trucking/Railroad, Automotive - **Company Size:** 85% Small, 15% Medium #### What Do G2 Reviewers Say About Fullbay? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **affordable pricing** of Fullbay, while effectively logging all necessary customer details. - Users value the **comprehensive invoicing capabilities** of Fullbay, effectively managing payments and customer information. - Users find Fullbay to be the **best affordable option** , effectively meeting all their logging needs. - Users value the **effective customer management** capabilities of Fullbay, seamlessly integrating with invoicing and QuickBooks. - Users value the **exceptional customer satisfaction** provided by Fullbay, noting its affordability and comprehensive logging features. ##### Cons - Users find Fullbay’s **limited functionality** disappointing, citing basic accounting features and slow updates as major issues. - Users feel the **customization options for invoices and reports** are limited, hindering their ability to personalize features. - Users find the **difficult setup** of Fullbay can lead to integration challenges and incomplete software functionality. - Users find the **insufficient information** on advanced accounting features and training to be overwhelming and lacking. - Users find **integration issues** challenging, noting that improper setup can lead to functionality limitations. #### What Are Recent G2 Reviews of Fullbay? **["Fullbay Keeps Shop Operations Organized and Streamlines Data Entry"](https://www.g2.com/survey_responses/fullbay-review-12554650)** **Rating:** 5.0/5.0 stars _— Mariah P._ [Read full review](https://www.g2.com/survey_responses/fullbay-review-12554650) **["Easy to Navigate with Quick, Helpful Support and Thorough Tutorials"](https://www.g2.com/survey_responses/fullbay-review-13059447)** **Rating:** 5.0/5.0 stars _— Office ._ [Read full review](https://www.g2.com/survey_responses/fullbay-review-13059447) #### What Are G2 Users Discussing About Fullbay? - [What does Fullbay do?](https://www.g2.com/discussions/what-does-fullbay-do) - [What is the use of Fullbay?](https://www.g2.com/discussions/what-is-the-use-of-fullbay) - 1 comment - [What is a digital wrench?](https://www.g2.com/discussions/what-is-a-digital-wrench) - [How much does Fullbay software cost?](https://www.g2.com/discussions/how-much-does-fullbay-software-cost) ### [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) ARI (Auto Repair Software) is a comprehensive shop management solution designed to assist auto repair shops and mobile mechanics in streamlining their operations. This software caters to both start-up and established auto care businesses, providing a centralized platform that encompasses all essential features necessary for effective shop management. The target audience for ARI includes independent mechanics, small auto repair shops, and larger automotive service centers. By offering a suite of tools tailored to the unique needs of these users, ARI enables mechanics to manage their daily tasks more efficiently. The software's capabilities extend to invoicing, quote generation, vehicle inspections, and VIN lookup, making it a versatile choice for various auto repair scenarios. Additionally, it supports mobile mechanics who require on-the-go access to essential features, enhancing their ability to serve customers effectively. Key features of ARI include AI data extraction, work order management, a client portal, and license plate recognition. These functionalities not only simplify mechanics' workflows but also improve customer interaction. For instance, the client portal allows customers to view their service history and upcoming maintenance needs, fostering transparency and trust. The software also includes robust accounting and reporting tools, enabling shop owners to track their financial performance and make informed business decisions. ARI stands out in the auto repair software category by continuously evolving based on user feedback. This commitment to improvement ensures that the platform remains relevant and effective in addressing the challenges faced by auto repair professionals. By integrating features that save time and enhance profitability, ARI empowers users to focus on what they do best—providing high-quality automotive services while keeping their customers satisfied. **Average Rating:** 4.6/5.0 **Total Reviews:** 123 #### Who Is the Company Behind ARI (Auto Repair Software)? - **Seller:** [ARI](https://www.g2.com/sellers/ari-11eaa4df-ad26-4d56-83c8-c93ba314c0e5) - **Company Website:** ari.app - **Year Founded:** 2020 - **HQ Location:** Block Island, US - **Twitter:** @uMob5 815 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2e95419dc05e90bcb6bfd2d3077b414c67f60271bc36dfce55038d8e148cea6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fari-auto-repair-software%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Automotive - **Company Size:** 88% Small, 2% Medium #### What Do G2 Reviewers Say About ARI (Auto Repair Software)? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of ARI, which simplifies business management with its clean interface. - Users value the **easy invoicing process** in ARI, enhancing customer interactions and overall shop efficiency. - Users love the **versatile features** of ARI, including invoicing, inventory, and customizable options that enhance efficiency. - Users praise the **simple initial setup** of ARI, facilitating a smooth and hassle-free transition to the software. - Users value ARI for its **efficient communication features** that simplify invoicing and enhance customer relations seamlessly. ##### Cons - Users note the **missing features** like direct payment options and useful databases, affecting overall usability and efficiency. - Users struggle with **poor navigation** , finding it challenging to maneuver through functions and utilize keyboard shortcuts effectively. - Users find the **slow performance** of ARI frustrating, as it disrupts their workflow with delays and crashes. - Users report **navigation issues** with ARI, finding it difficult to manage job cards and navigate pop-ups efficiently. - Users experience **invoicing issues** , particularly with layout, integration, and accuracy of reports and inventory tracking. #### What Are Recent G2 Reviews of ARI (Auto Repair Software)? **["Versatile Across Devices—Works Great on Laptop, Phone, and Tablet"](https://www.g2.com/survey_responses/ari-auto-repair-software-review-13174051)** **Rating:** 5.0/5.0 stars _— DBA D._ [Read full review](https://www.g2.com/survey_responses/ari-auto-repair-software-review-13174051) **["Easy to Use, Great Value, and Helpful Chat Support"](https://www.g2.com/survey_responses/ari-auto-repair-software-review-13144331)** **Rating:** 5.0/5.0 stars _— John M._ [Read full review](https://www.g2.com/survey_responses/ari-auto-repair-software-review-13144331) #### What Are G2 Users Discussing About ARI (Auto Repair Software)? - [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) - 1 comment, 1 upvote ### [ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews) ShopView is purpose-built software for heavy-duty truck and fleet repair shops that streamlines job tracking, invoicing, inventory, and reporting to boost technician efficiency and increase billable hours. **Average Rating:** 4.9/5.0 **Total Reviews:** 41 #### Who Is the Company Behind ShopView- Heavy Duty Repair Shop Management? - **Seller:** [ShopView](https://www.g2.com/sellers/shopview) - **Company Website:** www.shopview.com - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22593884fe163b6cdebb5942d7749d46df96f39c4c257145f52378b750a4a664&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshopviewapp%2F&secure%5Burl_type%5D=linkedin_company_website) 28 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Automotive, Transportation/Trucking/Railroad - **Company Size:** 51% Medium, 49% Small #### What Are Recent G2 Reviews of ShopView- Heavy Duty Repair Shop Management? **["Superb Features and Unmatched Ease in Auto Repair Management"](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-12881166)** **Rating:** 5.0/5.0 stars _— Mike R._ [Read full review](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-12881166) **["Fully Paperless and Efficient — Prevents Non-Billable Tech Clock-Ins"](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-13053104)** **Rating:** 5.0/5.0 stars _— Bryan G._ [Read full review](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-13053104) ### [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) Smart, simple. Built for shop life. Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do. Book a demo. Shopmonkey streamlines operations, enhances customer interactions, and ultimately drives business growth. By integrating various functionalities into a single platform, Shopmonkey provides shop owners with the tools they need to manage their businesses more efficiently and effectively. With its user-friendly interface, Shopmonkey allows users to adapt and utilize the system quickly, minimizing the learning curve often associated with new software. Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. We're with you every step of the way. What you get: Estimates: Build accurate estimates fast with built-in parts and labor data. Send them digitally for customer approval, then convert to an invoice in one click. No re-entry. No back-and-forth. Appointments and scheduling: Manage your calendar, reduce no-shows with automated reminders, and keep your bays full without the chaos. Digital Vehicle Inspections: Build trust and increase approvals with photo and video inspections sent directly to your customer's phone. Reporting: See exactly how your shop is performing. Sales, technician productivity, and business trends — all in one dashboard, without digging through spreadsheets. Customer communication: Two-way texting and email keep customers informed on their vehicle's status without you picking up the phone. Automated updates handle the routine stuff so your team can focus on the work. Accounting Solutions: Financial clarity, built directly into Shopmonkey. Hand off to a dedicated bookkeeper or manage it yourself. Marketing: Run automated SMS and email campaigns to bring customers back and fill your schedule during slow stretches. Support and Onboarding: Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Technician tools — Assign jobs, track time, and keep your techs moving with tools built for the shop floor, not the front office. Inventory management — Track parts and supplies in real time so you're never caught short or over-ordering. Integrations — Shopmonkey connects with the tools you already rely on, including QuickBooks, PartsTech, Nextpart, RepairLink, and CARFAX. Find the pricing that's the right fit for your auto shop: https://www.shopmonkey.io/pricing Check out our social channels: Facebook | LinkedIn | Instagram | YouTube **Average Rating:** 4.6/5.0 **Total Reviews:** 410 #### Who Is the Company Behind Shopmonkey? - **Seller:** [Shopmonkey](https://www.g2.com/sellers/shopmonkey) - **Company Website:** www.shopmonkey.io - **Year Founded:** 2016 - **HQ Location:** Morgan Hill, California - **Twitter:** @Shopmonkeyio 137 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b98ddf62eb6862a6833697ecc03bfce6f48e349651b8fcf09f226046397e8760&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshopmonkey%2F&secure%5Burl_type%5D=linkedin_company_website) 222 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Manager - **Top Industries:** Automotive, Transportation/Trucking/Railroad - **Company Size:** 97% Small, 2% Medium #### What Do G2 Reviewers Say About Shopmonkey? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Shopmonkey remarkable, enhancing efficiency and navigation with intuitive controls. - Users commend Shopmonkey for its **seamless customer communication** , enhancing their ability to interact effectively and efficiently. - Users praise the **excellent customer support** of Shopmonkey, making their experience smooth and efficient. - Users love the **excellent customer communication** features of Shopmonkey, streamlining interactions and improving overall efficiency. - Users praise Shopmonkey for its **efficiency improvements** , making shop management smoother and more effective. ##### Cons - Users find the **limited functionality** of Shopmonkey frustrating, citing missing features and adjustments from previous versions. - Users report **missing features** in Shopmonkey, including inaccurate estimations and limitations on tax adjustments and duplications. - Users find Shopmonkey's **parts management system glitchy** , complicating inventory management and technician updates. - Users experience **slow performance** , including glitches and delays that hinder task efficiency and reliability. - Users report **inaccurate information** regarding estimations and pricing, leading to confusion and additional steps needed for corrections. #### What Are Recent G2 Reviews of Shopmonkey? **["Streamlined Management with Room for Payroll Improvement"](https://www.g2.com/survey_responses/shopmonkey-review-12507886)** **Rating:** 4.5/5.0 stars _— Daniel p._ [Read full review](https://www.g2.com/survey_responses/shopmonkey-review-12507886) **["Streamlined Shop Management with Excellent Support"](https://www.g2.com/survey_responses/shopmonkey-review-12544709)** **Rating:** 5.0/5.0 stars _— Jamal H._ [Read full review](https://www.g2.com/survey_responses/shopmonkey-review-12544709) #### What Are G2 Users Discussing About Shopmonkey? - [What is Shopmonkey used for?](https://www.g2.com/discussions/what-is-shopmonkey-used-for) Spotlight Categories [Email Marketing Software](https://www.g2.com/categories/email-marketing) [Product Analytics Software](https://www.g2.com/categories/product-analytics) [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) [Accounting Software](https://www.g2.com/categories/accounting) Similar Categories - [EV Charging Management](/categories/ev-charging-management) - [Non-Emergency Medical Transportation (NEMT)](/categories/non-emergency-medical-transportation-nemt) - [Other Transportation](/categories/other-transportation) - [Taxi & Limousine](/categories/taxi-limousine) - [Trucking](/categories/trucking) [Browse Heavy-Duty Repair Themes](/categories/heavy-duty-repair/themes) ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan") NK Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan) Updated Products classified in the overall Heavy-Duty Repair category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Heavy-Duty Repair to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Heavy-Duty Repair category. In addition to qualifying for inclusion in the Heavy-Duty Repair Software category, to qualify for inclusion in the Small Business Heavy-Duty Repair Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More