What is FLEET?
FLEET is an operations platform built for passenger ground transportation businesses: taxi fleets, non-emergency medical transport providers, and black car and limousine operators. Dispatch, billing, corporate account management, driver and vehicle compliance, driver payouts, leasing, and financial operations run through a single system with one login and one source of truth.
Why FLEET exists
Most transportation businesses run on a combination of dispatch software and manual processes. Dispatch software handles how jobs reach drivers. That covers roughly 20% of what it takes to operate the business. The remaining 80% covers billing, supply-side management (driver, vehicle, leasing, and operator management), corporate accounts, compliance, reporting, and financial operations. Without a platform like FLEET, that 80% runs on spreadsheets, paper, and disconnected tools.
Dispatch is 20% of the business. FLEET was built for all of it.
What the platform covers
Dispatch. Automated job to driver assignment with configurable fairness rules, zone and jurisdiction enforcement, scheduled bookings, and a system that flags only the rides that need a dispatcher's attention.
Taximeter. Fare calculation, extras, and tariff management from the platform directly. No manual fare entry. Tariff updates deploy to every vehicle from a central configuration, over the air.
Payments. Card transactions connect to the trip that generated them. Reconciliation across transaction, settlement batch, and bank deposit runs automatically. Chargeback disputes are assembled from GPS route, pricing breakdown, and cardholder verification without manual preparation.
Accounts and Billing. Corporate account management, contract pricing, invoice generation, cost centre routing, and receivables tracking configure once and run without daily intervention.
Driver Management. Licence, credential, and document tracking with automatic suspension when anything expires and automatic reinstatement when it is renewed. Drivers submit documents and check their own compliance status through a dedicated portal.
Vehicle Management. Registration, insurance, equipment, and maintenance records per vehicle, with automatic offline enforcement when a document expires and automatic return when it is renewed.
Driver Payouts. Earnings from all revenue sources (cash, card, corporate accounts, medical transport, and subsidised rides) consolidate into a single earnings record per driver. Deductions, payout timing, and net settlement calculate automatically.
Vehicle Leasing. Lease products, billing, payment collection, and driver dispatch access controls run automatically once a lease product is configured.
Call Centre. Complete caller context, including rides, shifts, account policies, billing, and compliance status, loads before the agent answers. Voice AI handles routine enquiries end to end.
Affiliate and Operator Management. Owner/operator onboarding, membership fees, dispatch access control, and performance visibility operate automatically based on account and payment status.
Who FLEET is built for
FLEET is built for operationally complex fleets: businesses managing more than one service type, corporate accounts, or operational volume that spreadsheets cannot support. Primary verticals are taxi, NEMT, and black car and limousine. It is not designed for single-vehicle operations.
How the platform connects
Every module shares a single data model. A completed trip triggers fare calculation, invoice generation, payment reconciliation, driver payout, and accounting entries without a manual step or a data export. No re-keying between systems. No exports to reconcile.
Getting started
FLEET runs on a month to month subscription. Transitions are managed by FLEET's onboarding team, covering data migration, system configuration, and a dedicated staging environment where the fleet's team verifies the platform with real operational data before anything goes live. Once satisfied, the cutover to live operations completes overnight.
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Who Is the Company Behind FLEET?
