Best Experience Management Software - Page 11

IS Pro

IS Pro is a survey software platform purpose-built for research operations with a focus on collaboration, speed, and customization. This all-in-one platform covers scripting (code or drag-and-drop tool), real-time field management (quotas, field metrics, and reports), data exports, live reporting portal (tables, charts), and analytics (weighting, utility modeling, TURF, etc.). Key IS Pro features: - Concurrent editing (multiple programmers in the same survey) - Customizable (HTML, jQuery, CSS, Perl, and more) - Dozens of integrations with panel and technology partners - CheatSweep™ fraud prevention (Integrated Bayesian algorithmic cheating detection) - Global live chat support with extended hours - Robust documentation with code examples, video walkthroughs, and FAQs - Unlimited full-access user seats Our US-based development teams actively work to refine and extend the platform, leveraging the power of transformational technologies (e.g., AI) and adding new functionalities on a regular cadence.

Average Rating: 5.0/5.0

Total Reviews: 1

KeyLife Queue Management System

KeyLife Queue Management is an on-premise queue management system for walk-in customers at banks, clinics, utilities, telecom stores and service halls. It combines self-service ticket kiosks, counter and waiting-hall displays, bilingual voice announcements and counter software, all running on the branch kiosk with no internet connection.

Kipt

Kipt is user onboarding software for SaaS founders and small product teams. It helps the people who just signed up for your product get to their first win, and it steps in when they get stuck, while they’re still there. Why Kipt exists Most onboarding is static: the same tour or checklist for everyone, whether a new user is flying through or stuck on step two. And the users who get stuck rarely ask for help. They just leave, and by the time it shows up as churn, they’ve been gone for weeks. Kipt was built by Matthew Brown, who has spent twenty years building software, fifteen of them running a SaaS company with a small team, after seeing that pattern in years of support tickets. How it works You build an onboarding flow in a visual builder, with no code: questions that send people down different paths, pop-ups, checklists and tips that point at the right button. You add one small script tag to your product (under 12 KB), and from then on you change your flows in Kipt without redeploying your app. A live preview shows each step exactly as your users will see it, drawn by the same code that runs on your site. Reflex: onboarding that notices On the Growth plan, Reflex watches each step for the moments people give up: taking much longer than usual, going quiet, abandoning a field, heading for the exit, or not coming back. When that happens, it steps in with a tip, a pop-up, a shortcut past the step, an email to the user, or an alert to your team. Reflex runs on plain rules, not AI guesses, and every time it steps in, it records why in plain English, for example “no activity for 30s on Get set up”. It’s capped at about two nudges per visit and never interrupts someone who’s moving fast. See what’s working Each flow shows how many people started, how far each one got, and where they stopped. You can test two versions of a step, or two whole flows, and keep the winner, and a weekly email sends you the results. Flow validation checks every flow before it goes live and keeps watching once it does: if a tip can’t find what it points at on your site, you get an email while it’s still one person. Pricing Starter is $29 a month for one flow with every static tool. Growth is $99 a month for multiple flows and apps, Reflex and A/B testing. Every account starts with a 14-day free trial of everything, and no card is needed. Privacy Kipt doesn’t sell your users’ data, use it for advertising, or use it to train AI. Your app can sign each user, so nobody can pretend to be someone else in your onboarding.

Klozent

Klozent is an AI-powered, WhatsApp-first CRM built for Indian businesses that get leads from Meta ads, websites and WhatsApp. When someone fills your Facebook or Instagram lead form, Klozent receives the lead within seconds through Meta's official integration (no Zapier, no CSV downloads) and sends an approved WhatsApp welcome straight away, day or night. Keyword auto-replies answer common questions like fees, timings and location, and the whole team works every chat from one shared WhatsApp inbox. Every lead lands in a pipeline that speaks your industry's language (demo booked for institutes, site visit for builders, appointment for clinics). Each counsellor or sales rep starts the day in My Day: overdue, today and upcoming follow-ups. Follow-up drips stop automatically when a lead replies or books, and only send between 9 AM and 9 PM. Klozent replaces several separate tools: lead capture forms, the WhatsApp Business API on your own number (via Meta's Embedded Signup), broadcasts and templates with image and video headers, follow-up drips and workflows, email campaigns from your own domain, Meta Conversion API events, and fee reminders with late fees and receipts for institutes. Plans start at INR 1,499/month. WhatsApp message charges are billed by Meta directly with no markup. 14-day free trial, no card needed.

Knowledge Force Platform

Market Force Information® has pioneered the customer experience (CX) industry with a suite of solutions (mystery shopping, customer/employee surveys, social media management, auditing, etc) that capture multiple on-site data streams with the KnowledgeForce Platform to help brands make smarter, more impactful business decisions. Their integrated solution model both evaluates experiences and identifies locations as well as actions to improve performance and grow revenue. Market Force delivers a full array of services to create a performance-based culture to help organizations reach their true potential. Through their comprehensive approach, they help our customers engage employees to deliver outstanding experiences consistently over time to build customer loyalty while growing sales and profits. All services seamlessly integrate into the KnowledgeForce Platform, a revolutionary global reporting platform that is modular, extensible, configurable, and built to scale. The KnowledgeForce Platform uses the latest in big data technologies to combine performance information from multiple sources to feed predictive analytics.

Konfidant

API keys in chat threads. Passwords in email. Files containing PII or financial data in e-mails. Each one sits there forever - forwarded, leaked. Konfidant replaces them with encrypted, one-time links that self-destruct after the first view - from the dashboard, or straight from your code with our REST API and SDKs.

Liahub

Liahub is a management system built for four types of small business in Brazil: laundries, beauty salons, sewing and alteration shops, and restaurants or snack bars. Instead of a generic ERP, each segment gets the tools it uses every day: laundries charge by weight or by item and tag every piece with a barcode label; salons get a per-professional schedule where clients confirm their own appointments on WhatsApp; sewing shops turn a quote into a work order; restaurants work with a table map, order tickets and a QR code menu. All segments include pickup and delivery with route planning, an online store, automatic WhatsApp updates at every order stage, and Brazilian tax invoices (NF-e/NFS-e) issued straight from the sale. It runs in the browser on desktop and mobile. Founded in Porto Alegre in 2019, based on the real routine of small businesses. 15-day free trial, no credit card required.

LifeLong Network

LifeLong Network is a relationship intelligence app for people who meet a lot of people for work: sales, business development, recruiting, real estate, consulting, founders, investors and advancement. After a meeting, you talk for a few seconds or scan a business card. LifeLong turns that into a living profile of the person, including family, interests, what they're working on and what you promised them. Before you see them again, it hands you a briefing with what to ask. Before an event, it can brief you on everyone you know who is coming. When a relationship turns into business, export the profile in a format ready for Salesforce, HubSpot, Pipedrive, or others.

Maru/HUB

Maru/HUB is a customer feedback and market research platform that provides insights at your fingertips. Access meaningful feedback and insights in real-time and make confident business decisions that grow your business with the world's widest feedback toolkit. Users can create, launch and analyse projects at the speed of business, or utilise support and guidance from global expert research teams. Designed hand-in-hand with researchers over the past twenty years, Maru/HUB combines powerful capabilities, types of research and expertly-designed solutions enabling businesses to better connect with their customers. Full scalable, it can be used for projects of any size; from ad hoc studies to international, enterprise-wide programs.

MaskedReviews

MaskedReviews helps operators, HR teams, and customer-facing businesses collect honest feedback from customers (after visits or purchases) and employees (through internal links) without exposing who said what. Capture via receipts, email footers, QR codes, counters, and internal employee links. Daily digests plus a rolling 7-day view surface recurring themes and suggested actions—not individual identities. Free early access for founding operators; self-serve signup, no credit card.

MelloMinds

MelloMinds is where the practical side of running a therapy practice lives, bookings, payments, and session notes, all in one place instead of scattered across five apps and a notebook. A client books a slot, and it lands directly on your calendar. A payment comes in, and it's tracked without a second step from you. A session note gets written, and it stays exactly where you need it: private, organised, and entirely yours.

MirrorWave

MirrorWave is a feedback system that drives profitable business outcomes for businesses who are serious about their deep, enduring customer relationships - with individual customers, strategic accounts or two-way partnerships. Our pre-configured system makes it easy to get into a rhythm of listening and responding to feedback. We use a world-first approach to follow individuals over time, creating relationship stories to show what’s changed and why, what you need to do and if those actions worked. MirrorWave meets two key needs: 1) Provides the strategic big picture for leadership teams - ensuring no surprises, better customer centricity and improved profitability 2) Makes it easier for relationship managers to achieve optimum business outcomes - retention; sales potential; cost-to-serve and advocacy

Monexpe

Moostoo

Moostoo is the all-in-one B2B event management, ticketing, ceheck in / badging and networking platform built to simplify organizing in-person, virtual, and hybrid experiences. From seamless logistics to engaging virtual stages and AI-powered matchmaking, we give organizers the tools to create events that truly connect people.

Motiv8 RevOps Performance Suite

Motiv8 RevOps Performance Suite is buyer-first revenue operations software from Motiv8 (motiv8.solutions), a RevOps company in Ogden, Utah, founded in 2009. Enterprise marketing and sales teams use it to design, run, and measure revenue engines across the buyer journey, and to see where pipeline is leaking and where future revenue lives. The software organizes that work into eight engine types: Demand Generation, Lead Generation, Lead Capture, Lead Discovery, Buyer Alliance, Sales Execution, Customer Development, and Engine Expertise. Teams build Demand Generation, Lead Generation, and Lead Capture engines in the product. Customer Development can run in the product as well. Each engine is modeled for potential and reported against that potential. Collabor8 is one product inside the suite, not a separate platform. The Collabor8 Insight Agent holds a one-to-one conversation with buyers on product pages. The Collabor8 Workspace is where RevOps, marketing, and sales plan, design, and build an engine together. The same suite includes expert Buyer Advocate services for Lead Discovery, Buyer Alliance, and Sales Execution. Client teams can run the software themselves, have Motiv8 staff selected engines, or mix the two.