# Maru/HUB Reviews
**Vendor:** eDigitalResearch  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)
## About Maru/HUB
Maru/HUB is a customer feedback and market research platform that provides insights at your fingertips. Access meaningful feedback and insights in real-time and make confident business decisions that grow your business with the world's widest feedback toolkit. Users can create, launch and analyse projects at the speed of business, or utilise support and guidance from global expert research teams. Designed hand-in-hand with researchers over the past twenty years, Maru/HUB combines powerful capabilities, types of research and expertly-designed solutions enabling businesses to better connect with their customers. Full scalable, it can be used for projects of any size; from ad hoc studies to international, enterprise-wide programs.






- [View Maru/HUB pricing details and edition comparison](https://www.g2.com/products/maru-hub/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+04%3A52%3A36+-0500&secure%5Bsession_id%5D=89b85689-bc6a-45a0-905f-367ab7acf3f8&secure%5Btoken%5D=7373783d7757af8b773d39a14091316d1cd43bdb0f01bfc43c6eba6d44cef374&format=llm_user)

## Maru/HUB Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

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