Best Enterprise Feedback Management Software - Page 21

Thermostat

Track.co

Tracksale is a reference technology in Brazil for monitoring and management of customer satisfaction.

Tractivity Stakeholder Relationship Management System

Tractivity is Europe's leading stakeholder relationship management platform for public-sector and regulated organisations, used by 100+ named UK and European clients across ten sectors, including NHS bodies, central and local government, energy and water utilities, transport operators and infrastructure developers. Teams use it to map stakeholders, log every interaction, run surveys and consultations, send GDPR-safe email, manage events, and track issues and commitments, with 150+ pre-built reports and configurable dashboards. It's hosted on Microsoft Azure with UK and Europe (Ireland) data residency by default, holds ISO 27001:2022, Cyber Essentials Plus and NHS DSPT, and has been on G-Cloud since G-Cloud 11. Implementation typically takes four to six weeks, with a dedicated Client Success Manager and unlimited support.

Average Rating: 4.5/5.0

Total Reviews: 2

trustMinder

Using trustMinder you will be able to capture feedback across various channels in realtime. Capturing customer feedback is the first step in improving your overall customer experience. The second step is turning the captured data into insights. Using the latest AI including natural language processing (NLP) and Machine Learning (ML) every piece of customer feedback is analysed, measured and turned into insights. trustMinder is a simple and easy tool to create survey campaigns and has a full modern REST API for straightforward integration. Surveys links can be sent via Email, SMS, distributed on social media or via QR codes.

Upvoted

Upvoted is a customer feedback and review collection platform built for online businesses that want to turn everyday customer interactions into public trust signals. Whether you're running an e-commerce store, a SaaS product, or a service-based business. Collecting authentic customer feedback is one of the highest-leverage things you can do for growth. Upvoted makes that process fast, frictionless, and effective. Instead of chasing reviews manually or relying on scattered emails and spreadsheets, teams can set up a repeatable feedback collection workflow in minutes. The platform is designed with simplicity in mind: no bloated dashboards, no unnecessary complexity, just a clean, focused tool that gets you from "no reviews" to "a steady stream of customer feedback" quickly.

Upzelo

Supercharge your customer retention by creating personalised cancellation flows that delight customers, increase retention, and save money.

Useflo

Userflo is a feedback form builder that helps businesses collect customer feedback through beautiful, fully branded forms customers actually enjoy filling. Every response is summarized by AI so you can spot patterns in seconds — while every raw response stays one click away, so nuance never gets flattened. Built-in promotions turn the response flow into a revenue channel: show offers, ads, and new products to respondents at the moment they're most engaged, converting feedback into repeat purchases. Create forms in minutes with customizable questions, templates, and full branding control. Free to start.

Userowl

Userowl simplifies feedback collection and management for you and your users. You have all the data you need to resolve a bug or all the insights to decide the next feature to build that your users really need. The feedback widget allows your users to report bugs directly in your application in seconds. You can also collect feature requests to prioritize changes that matter. Additionally, it can integrate with your team's existing project management and communication tools.

userwell

Userwell helps you build a product that your customers use and love. It allows you to collect insights into what your customers really want. The software helps in making the right decisions regarding product improvements based on transparent and traceable data. Userwell provides an easy way to gather and collect evaluable feedback from your users all in one dedicated place. By implementing userwell in your already existing workflow you can cut down on time spent: - on your product strategy - engaging with customers - planning and maintaining roadmaps - researching market and competition With userwell, you no longer need to fear biases in product planning. Justify planned features and improvements to stakeholders with traceable feedback from your users. Therefore, stakeholders who might be clouding the vision can be confronted with evidence of what users really want. A big part of Userwell is the prioritization of ideas and customer segmentation by metadata from various channels. This makes it possible to make not only the right but also rentable decision regarding the implementation of feedback.

Vaultari

Vaultari has been developed specifically to better manage scanned documents. Provides a cloud solution to store and retrieve any document within seconds. No need for your data to be delivered on a USB or in hard copy. Instant access to your documents immediately anytime on any device Documents Anywhere, Anytime!

ViewPoint Feedback

VirtlX

VirtlX is an affordable, scalable, cloud-based SaaS solution designed to assist businesses of all sizes in: - understanding customer sentiment, - conducting market research, - assessing employee performance utilising 360°, peer & appraisal reviews, - employee engagement, wellbeing & satisfaction, - assessing managers - enabling companies to stay proactive with compliance and training.

Vocally

Voicebacks

Voicebacks helps SAAS companies keep track of customer feedback, Feature requests to make better product decisions.

Website Feedback Tool

Busatools is website feedback tool that revolutionizes how businesses gather and utilize customer insights. Designed for efficiency and ease of use, Busatools enables you to collect real-time feedback from your users, providing immediate insights into their experiences and opinions. With versatile survey formats, you can create custom surveys that include a mix of question types, mobile-friendly designs, and conditional logic. This flexibility ensures that you capture the most relevant feedback tailored to your business needs. Busatools' advanced user feedback management tool's real-time notifications keep you updated with instant alerts via email, mobile app, or messaging platforms, allowing you to address customer concerns swiftly. The tool also offers seamless integration with your existing applications using robust APIs and SDKs, making it easy to embed feedback forms and surveys directly into your platform. Comprehensive analysis features, such as sentiment analysis and thematic coding, help you uncover trends and actionable insights to drive continuous product improvement. Busatools is ideal for businesses seeking to enhance customer satisfaction and make data-driven decisions, turning valuable feedback into actionable strategies for success.