---
title: Upvoted Reviews
meta_title: 'Upvoted Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Upvoted works for a business like yours.
date_modified: '2026-08-28'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Upvoted Reviews
**Vendor:** Upvoted  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About Upvoted
Upvoted is a customer feedback and review collection platform built for online businesses that want to turn everyday customer interactions into public trust signals. Whether you're running an e-commerce store, a SaaS product, or a service-based business. Collecting authentic customer feedback is one of the highest-leverage things you can do for growth. Upvoted makes that process fast, frictionless, and effective. Instead of chasing reviews manually or relying on scattered emails and spreadsheets, teams can set up a repeatable feedback collection workflow in minutes. The platform is designed with simplicity in mind: no bloated dashboards, no unnecessary complexity, just a clean, focused tool that gets you from "no reviews" to "a steady stream of customer feedback" quickly.






- [View Upvoted pricing details and edition comparison](https://www.g2.com/products/upvoted/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+09%3A57%3A20+-0500&secure%5Bsession_id%5D=afc71bf7-c84d-429f-b0d5-0573e8267398&secure%5Btoken%5D=1596c516faf7f4d711b9c9a53abe223d533c5e666b5a055c8d16172f979ca9fa&format=llm_user)

## Upvoted Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Upvoted Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,972 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,827 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,480 reviews)