---
title: trustMinder Reviews
meta_title: 'trustMinder Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how trustMinder works for a business like yours.
date_modified: '2026-04-19'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# trustMinder Reviews
**Vendor:** trustMinder   
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About trustMinder
Using trustMinder you will be able to capture feedback across various channels in realtime. Capturing customer feedback is the first step in improving your overall customer experience. The second step is turning the captured data into insights. Using the latest AI including natural language processing (NLP) and Machine Learning (ML) every piece of customer feedback is analysed, measured and turned into insights. trustMinder is a simple and easy tool to create survey campaigns and has a full modern REST API for straightforward integration. Surveys links can be sent via Email, SMS, distributed on social media or via QR codes.






- [View trustMinder pricing details and edition comparison](https://www.g2.com/products/trustminder/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+20%3A05%3A34+-0500&secure%5Bsession_id%5D=5687076f-7c51-4f80-a8bc-142196b7a160&secure%5Btoken%5D=ab8a0a1aa9b3f83ba5b6d81f06f62abe063f3018c42e962d83344bb30222dad8&format=llm_user)

## trustMinder Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

## Top trustMinder Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,967 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,817 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews)