Feedbakery is a customer feedback management platform built for B2B SaaS teams that need a structured way to collect feature requests, prioritize them through user voting, and ship release notes that close the loop with everyone who voted.
Workspaces and isolation
Each workspace operates as a fully isolated environment. End users are scoped per workspace by design — the same email exists as a separate identity in each workspace, so a customer giving feedback on Product A has no connection to their identity on Product B. Privacy-first architecture, not an afterthought.
Voting boards
Customers post feature requests, upvote or downvote others, and discuss in threaded comments. Configurable status workflow (Open, Under Review, Planned, In Progress, Released, Rejected). Configurable edit windows, post pinning, soft deletes with full recovery, and workspace-level labels with color, public/private visibility, and featured flag for suggestion pre-population. Posts can be grouped together for visual stacking and batch status updates.
Public changelog
Publish release notes with rich formatting, labels (new, improved, fixed, removed, security, breaking), and optional version strings. Linked feedback posts automatically move to "Released" status on publish. Voters and email subscribers receive automatic notifications. Schedule entries for future publication. Emoji reactions and per-entry view tracking. RSS 2.0 and JSON Feed 1.1 endpoints, cached for 15 minutes.
Public roadmap
A kanban view organized by status, showing what's planned, in progress, and recently shipped. Embeddable separately from the main feedback board.
Notifications
Five notification channels for new feedback alerts: Email (Free plan), Telegram via bot verification, Slack via incoming webhook, Discord via incoming webhook, and custom webhooks signed with HMAC-SHA256 (verified via X-Feedbakery-Signature header). Channels can be enabled, disabled, tested, and deleted. Notifications dispatched asynchronously so post creation is never blocked by external services.
Integrations and import
CSV import for migrating from Canny, Nolt, or any tool that exports CSV — guided two-step flow with vote counts and statuses preserved. REST API for all operations. Embeddable JavaScript widget with iframe integration.
Authentication
Staff sign in via email/password or Google OAuth with automatic email verification. Owner accounts have a 48-hour grace period before unverified accounts become read-only. End users authenticate via magic links — passwordless, one-time email links valid for 15 minutes. Embedded widgets support open mode (any user) or HMAC-signed mode, cryptographically verified from the host application. Server-to-server partner keys available for tighter integrations, hashed at rest with expiration and activation controls.
Security
Rate limiting on every endpoint (5 login attempts per minute, 3 magic links per 10 minutes, 30 votes per minute). CORS protection separates staff routes from public SDK routes. Soft deletes preserve workspaces, posts, and comments. Magic link tokens are single-use. Outgoing webhooks signed with HMAC-SHA256. Optional HMAC-based iframe authentication prevents unauthorized widget embedding.
Localization
Multi-language changelog entries with AI-powered translation. Staff post translation for reading foreign-language feedback. 20 supported languages. Locale-aware public API with query parameter and Accept-Language header fallback.
Billing
Self-serve upgrade, downgrade, interval swap, cancel with grace period, and resume — all through Paddle. Flat $20/month or $200/year per workspace for Pro. Free plan available with no time limit and no credit card required.
Get started
Sign up at feedbakery.io. Free plan includes voting boards, comments, custom statuses, and email notifications.
Who Is the Company Behind Feedbakery?
