# FloorInsights Reviews
**Vendor:** FloorWalk  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About FloorInsights
FloorInsights, an AI enabled tool to measure your NPS, CSAT &amp; CES. Get instant consumer feedback, set alerts for responding to consumer feedback and win your customer again.






- [View FloorInsights pricing details and edition comparison](https://www.g2.com/products/floorinsights/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+20%3A27%3A09+-0500&secure%5Bsession_id%5D=bb9bd2ce-6370-4b9b-a495-eef930bfb4fb&secure%5Btoken%5D=7a5930d86b50929f0c5b3b37f4f21021e39566b5a60d3732062798ab4a0b3006&format=llm_user)

## FloorInsights Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

## Top FloorInsights Alternatives
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