---
title: Feedback-Terminal Touch Reviews
meta_title: 'Feedback-Terminal Touch Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Feedback-Terminal Touch works for a business like yours.
date_modified: '2026-09-23'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Feedback-Terminal Touch Reviews
**Vendor:** Feedback-Terminal by Schaumburg Solutions  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About Feedback-Terminal Touch
Feedback-Terminal Touch collects anonymous smiley-based feedback via touchscreens at key touchpoints, gathering real-time satisfaction data and reasons behind responses to help administrators understand feedback drivers. The cloud-based platform integrates into networks for rapid deployment without server installations. Feedback submissions take under three seconds, boosting participation rates. A centralized dashboard provides instant metrics, enabling managers to address issues and compare standards across locations. Real-time alerts notify administrators of negative trends for prompt intervention. The platform supports surveys for customers, employees, and patients, with automatic data structuring for decision-making. Wireless setup and maintenance-free operations eliminate technical needs. The system complies with data protection regulations and scales from single locations to enterprise-wide use, offering configurable surveys and unified monitoring.






- [View Feedback-Terminal Touch pricing details and edition comparison](https://www.g2.com/products/feedback-terminal-touch/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-28+02%3A54%3A24+-0500&secure%5Bsession_id%5D=9cbfe9c4-8eb0-4ae6-af67-f49609e63b6e&secure%5Btoken%5D=ce7672258cb1566f33721b0b82760aff00007065844ff9454fb1061e7764f9d7&format=llm_user)

## Feedback-Terminal Touch Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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