Best Enterprise Feedback Management Software - Page 12

How Many Enterprise Feedback Management Software Products Does G2 Track?

Total Products under this Category: 318

Category Stats (Sep 2026)

  • Average Rating: 4.5/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: ProProfs Survey Maker (+0.51%) - Among all products in this category, ProProfs Survey Maker recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Enterprise Feedback Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,700+ Authentic Reviews
  • 318+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Enterprise Feedback Management Software

G2 Grid® for Enterprise Feedback Management Software plotting products by satisfaction and market presence

Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, Glassbox, Userback, ReputationStacker, Simplesat, and Chattermill.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=userback&focus%5B%5D=reputationstacker&focus%5B%5D=simplesat&focus%5B%5D=chattermill)

Vockam

For customer-obsessed key account managers: detect pain points in valuable business relationships before they become an irreversible deal breaker. The SaaS web application will help you to keeping your customer informed of the actions you are taking to continuously improve the business relationship. You will get an overview of all the elements that should be factored in when looking at the key account. Having an overview of responsibilities, individual and organizational needs, levels of satisfaction, important document, news, meeting notes, suggestions, action plans, priority performance chart, etc., all at your fingertips, and if you want, the fingertips of your strategic customer. At the same time, you can keep the customer informed about your actions on how your organization is working on further improving the customer satisfaction. Because what is worse than being ignored as a key account customer? If you are serious about building strategic relationships in a customer-oriented way, try Vockam.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Vockam?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Vockam?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Vockam?

What Are G2 Users Discussing About Vockam?

Walla

Secure Forms Made Simple Walla is a privacy-first form builder designed for teams that care about data protection. Whether you're collecting feedback, onboarding users, or building internal workflows — Walla lets you create powerful forms without giving up data ownership. 🧩 No-code, no compromise: Create powerful, flexible forms without writing a single line of code. Walla’s editor is intuitive, fast, and built for real teams — not just surveys. 🔒 Privacy by default: Whether you host on our cloud or on-premise, Walla helps you meet security standards like ISMS and GDPR, with encryption, access control, and audit logs baked in. 🤝 Built for trust: From public institutions to startups, Walla is trusted by organizations that take privacy seriously. And our responsive team is here to help every step of the way.

Average Rating: 4.3/5.0

Total Reviews: 3

How Do G2 Users Rate Walla?

  • Ease of Use: 9.4/10 (Category avg: 9.1/10)
  • Brand Design Consistency: 10.0/10 (Category avg: 9.0/10)
  • Feedback Collection: 10.0/10 (Category avg: 9.2/10)
  • Feedback Aggregation: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Walla?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Walla?

Wiseback

SAAS based Customer Experience management solution. Omni-channel platform collecting feedback, analyzing results and managing tools.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Wiseback?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Wiseback?

  • Seller: Wiseback
  • Year Founded: 2017
  • HQ Location: istanbul, TR
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Wiseback?

Worthix

Worthix is the first and only conversation-based AI technology tool for customer decision intelligence that powers one-on-one conversations with customers, in any language and at any scale, to identify the exact reason behind a purchase decision. Unlike other intelligence companies that use lengthy, outdated survey methodologies, the Worthix platform uses conversations to empathetically connect with customers one-on-one and adapt to focus on what they care most about as the dialogue progresses. By prioritizing the customer voice, Worthix quickly uncovers the non-intuitive drivers behind what makes a purchase decision “worth it” to customers. Worthix then delivers rich, actionable customer insights that enable brands to rank their top investment priorities and provide a universally positive experience to customers in any location around the world.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Worthix?

  • Ease of Use: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Worthix?

  • Seller: Worthix Corp
  • Year Founded: 2015
  • HQ Location: Atlanta, US
  • Twitter: @worthix
    2,295 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Worthix?

What Are G2 Users Discussing About Worthix?

Zef

ZEF is a survey software for building beautiful intelligent surveys.

Average Rating: 3.0/5.0

Total Reviews: 1

How Do G2 Users Rate Zef?

  • Ease of Use: 8.3/10 (Category avg: 9.1/10)
  • Brand Design Consistency: 5.0/10 (Category avg: 9.0/10)
  • Feedback Collection: 6.7/10 (Category avg: 9.2/10)
  • Feedback Aggregation: 5.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Zef?

  • Seller: Zef
  • Year Founded: 1997
  • HQ Location: Oulu, FI
  • Twitter: @zefstories
    1,791 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are G2 Users Discussing About Zef?

ActionTracker

Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management.

Who Is the Company Behind ActionTracker?

AirVote

AirVote is a business tool for collecting and analyzing customer satisfaction data. This self-service platform features an easy and scalable way to acquire data: business owners register and claim their business, create questions they want to ask and post them in various locations of customer traffic. Customers scan QR code and anonymously vote with one click and an optional comment. Real-time analytics is available to the business owner for adjusting their services, operations, or staff.

Who Is the Company Behind AirVote?

  • Seller: AirVote
  • Year Founded: 2019
  • HQ Location: Scottsdale, US
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Alchemer

Who Is the Company Behind Alchemer?

  • Seller: Alchemer
  • HQ Location: Louisville, CO
  • Twitter: @AlchemerHQ
    7,024 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232 employees on LinkedIn®

Ambivista Insights Suite

Ambivista is a flexible survey and feedback platform for HR, I/O psychology, market research, and customer experience programs. Build advanced surveys, run 360-degree feedback, and analyze results through dashboards, segmentation, and benchmarking. With multi-channel distribution and strong analytics, Ambivista helps organizations turn employee, customer, and stakeholder data into decisions.

Who Is the Company Behind Ambivista Insights Suite?

  • Seller: Ambivista
  • Year Founded: 2008
  • HQ Location: Los Angeles, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Asent

We help you go from open customer feedback to action points.

Who Is the Company Behind Asent?

  • Seller: Asent
  • Year Founded: 2023
  • HQ Location: Helsinki, FI
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Beyond Feedback

Beyond Feedback is a customer satisfaction software that integrates reporting tools to gain insights about customers, employees, and the marketplace.

Who Is the Company Behind Beyond Feedback?

  • Seller: Beyond Feedback
  • Year Founded: 2011
  • HQ Location: Cave Creek, US
  • Twitter: @BeyondFeedback
    108 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

CHI Express

CHI Express is a real-time customer survey analytics that helps to measure CX, CSAT & NPS. IT enabled customer experience management solution help to implement business intelligence reports based on your customer satisfaction objectives and happiness measures.

Who Is the Company Behind CHI Express?

Churnmate

Churnmate is a customer retention platform for SaaS businesses focused on reducing subscription churn. The platform provides tools to build and manage customizable cancellation flows, integrating with Stripe for automated subscription actions such as cancellations, pauses, and discount applications. It includes features for customer segmentation, data collection via surveys and feedback forms, and analytics on user responses and flow outcomes. Churnmate supports retention interventions like subscription pausing and dynamic discounts, and offers multi-environment support for testing and production.

Who Is the Company Behind Churnmate?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024