---
title: Wiseback Reviews
meta_title: 'Wiseback Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Wiseback works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Wiseback Reviews
**Vendor:** Wiseback  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Wiseback
SAAS based Customer Experience management solution. Omni-channel platform collecting feedback, analyzing results and managing tools.




## Wiseback Reviews
  ### 1. A wise solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Wiseback?**

It's easy, reliable. It does have a solid support.

**What do you dislike about Wiseback?**

It's not a dislike but customer reviews might be a good add-in to the product.

**What problems is Wiseback solving and how is that benefiting you?**

With Wiseback, we measure the customer satisfaction , customer effort and net promoter score easily.



- [View Wiseback pricing details and edition comparison](https://www.g2.com/products/wiseback/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+21%3A14%3A50+-0500&secure%5Bsession_id%5D=e9d86c66-278c-47a1-83f6-5d7a3b779aac&secure%5Btoken%5D=0b54bdf5d59a968bf831105cdb1c395ac16d8b997dbac9adbd469ac73c30e576&format=llm_user)

## Wiseback Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

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