# Top Free Enterprise Feedback Management Software - Page 6

## How Many Enterprise Feedback Management Software Products Does G2 Track?

**Total Products under this Category:** 276

### Category Stats (Jul 2026)

- **Average Rating:** 4.5/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Recollective (+0.69%) - Among all products in this category, Recollective recorded the largest rating increase compared to last month

_Last updated: July 31, 2026_

## How Does G2 Rank Enterprise Feedback Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 24,900+ Authentic Reviews
- 276+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise Feedback Management Software
 ![G2 Grid® for Enterprise Feedback Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-feedback-management/grids.png?focus%5B%5D=5494&focus%5B%5D=57328&focus%5B%5D=15310&focus%5B%5D=23848&focus%5B%5D=18969&focus%5B%5D=73862&focus%5B%5D=61042&focus%5B%5D=19895)

Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, Glassbox, Userback, ReputationStacker, Simplesat, and Chattermill.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=userback&focus%5B%5D=reputationstacker&focus%5B%5D=simplesat&focus%5B%5D=chattermill)

**Sponsored**

### unitQ

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth. The result: product, engineering, CX, and leadership teams stop working from fragmented tools and different versions of customer reality — and start making faster, more confident decisions grounded in what customers are actually experiencing right now. The products millions of consumers love every day — including Pinterest, Adobe, PayPal, and Bumble — trust unitQ to close the gap between what customers experience and what companies know about it. Video: https://vimeo.com/1185696845/72c8d2dbbf?share=copy&fl=sv&fe=ci

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=32&secure%5Bchosen_at%5D=2026-07-31T12%3A58%3A10Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=134003&secure%5Bresource_id%5D=32&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-feedback-management%2Ffree%3Fpage%3D6&secure%5Btoken%5D=28258a11e06eb62a6e6afaa90b39d380965f271533148939f523cbe66c8c99db&secure%5Burl%5D=https%3A%2F%2Funitq.com%2Fproduct&secure%5Burl_type%5D=paid_promos)

### [GroHawk](https://www.g2.com/products/grohawk/reviews)

Customer Feedback and Engagement Made Easy!

#### Who Is the Company Behind GroHawk?

- **Seller:** [GroHawk](https://www.g2.com/sellers/grohawk)
- **Year Founded:** 2017
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86c54d00ca3a3b885dfaeb597e88bdc0fc6aa969688580f20785459550f4ce24&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrohawk&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Revisior](https://www.g2.com/products/revisior/reviews)

Revisior is a SaaS tool for multi-channel feedback and customer experience management. This allows businesses to collect feedback across all communication channels, process it with SLA, and improve service by providing service metrics, benchmarking, and AI-powered recommendations. UNIQUENESS ✅ DATA COLLECTION: The IT solution was developed to collect feedback from all communication channels with the Client (QR, Viber, SMS, Email, Google, call centre, etc.). Due to an adaptive API, it matches various CRM and Service desk systems and applications. There have been more than ten integrations already. ✅ PROCESSING: A unique business processing solution helps to respond quickly to customer complaints and promptly resolve them using AI service assistance.  ✅ ANALYTICS: Based on the obtained data, algorithms and ML (machine learning) provide service analytics in understandable digital metrics and carry out fundamental analysis with the ability to export data in the desired format. Thus, they help choose the desirable vector of the company's development and retain and return customers.

#### Who Is the Company Behind Revisior?

- **Seller:** [Revisior](https://www.g2.com/sellers/revisior)
- **Year Founded:** 2021
- **HQ Location:** Lublin, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1e7724c25bae9f0a7257d5cfb0632ee70b3d306eaba6864678384aef36131157&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frevisior%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

### [Specific](https://www.g2.com/products/specific/reviews)

Specific is an AI-powered in-product research platform that helps product teams collect qualitative user insights directly within their software. It falls under the category of user research and feedback software, and is designed for product managers, UX researchers, growth teams, and customer experience professionals looking to understand user behavior, sentiment, and motivations at scale. Unlike traditional surveys or scheduled interviews, Specific enables real-time, contextual research by embedding conversational surveys directly into your product. These surveys are powered by AI agents that ask personalized follow-up questions based on each user’s response—providing richer, more actionable insights without requiring manual analysis or coordination. Specific is especially useful for use cases such as Net Promoter Score (NPS) collection, feature validation, onboarding feedback, user satisfaction tracking, and continuous product discovery. It allows teams to move faster by integrating research into the live product experience, rather than relying on delayed, out-of-context user studies. Key features and value propositions include: - In-product feedback: Collect user responses inside your app or website, ensuring feedback is relevant and tied to specific user actions or moments. - Conversational surveys: AI-driven agents ask adaptive follow-up questions that uncover the “why” behind each response. - GPT-powered analysis: Automatically summarize qualitative data and extract key themes for faster decision-making. - Segment-based targeting: Trigger surveys based on user attributes or behavior to reach the right users at the right time. - Flexible integrations: Use SDKs and APIs to deploy surveys and export data into your existing workflows and analytics tools. Specific is built for modern, agile teams who want to continuously learn from their users without interrupting the user experience. By automating both the collection and analysis of qualitative feedback, it empowers teams to build more informed, user-centric products.

#### Who Is the Company Behind Specific?

- **Seller:** [Specific](https://www.g2.com/sellers/specific)
- **Year Founded:** 2022
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7ffb5d9d565b2ebf78813f04d7079df418e6370695b8445809ace256948942f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F85662568&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Suggest Feature](https://www.g2.com/products/suggest-feature/reviews)

Suggest Feature is a user feedback management platform designed to help you understand what your users truly want. Our tool simplifies feedback-based product development by enabling you to collect feature requests, bug reports, and other valuable insights directly from your users. With Suggest Feature, users can stay informed about the product's direction through a transparent roadmap and keep up with the latest updates via a detailed changelog. By keeping your users actively involved throughout the product development lifecycle, we ensure that your product evolves in a way that aligns with user needs and expectations.

#### Who Is the Company Behind Suggest Feature?

- **Seller:** [Suggest Feature](https://www.g2.com/sellers/suggest-feature)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [SupporTrends](https://www.g2.com/products/supportrends/reviews)

SupporTrends connects product teams with customer feedback, delivering automatic, actionable insight from actual users so that companies can iterate faster. In addition to processing call recordings, customer reviews, and more, SupporTrends offers integrations with popular platforms such as Intercom, Zendesk, Kustomer and more. With full sentiment analysis, NPS impact estimation, and feature-based action recommendations, SupporTrends helps plot a clear feature and product development roadmap.

#### Who Is the Company Behind SupporTrends?

- **Seller:** [SupporTrends](https://www.g2.com/sellers/supportrends)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Upzelo](https://www.g2.com/products/upzelo/reviews)

Supercharge your customer retention by creating personalised cancellation flows that delight customers, increase retention, and save money.

#### Who Is the Company Behind Upzelo?

- **Seller:** [Upzelo](https://www.g2.com/sellers/upzelo)
- **Year Founded:** 2021
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=71ab778182dddefa74974714a6dae898b6f47dfc8fd94a3baed5cfd763a4a199&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fupzelo%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [userwell](https://www.g2.com/products/userwell/reviews)

Userwell helps you build a product that your customers use and love. It allows you to collect insights into what your customers really want. The software helps in making the right decisions regarding product improvements based on transparent and traceable data. Userwell provides an easy way to gather and collect evaluable feedback from your users all in one dedicated place. By implementing userwell in your already existing workflow you can cut down on time spent: - on your product strategy - engaging with customers - planning and maintaining roadmaps - researching market and competition With userwell, you no longer need to fear biases in product planning. Justify planned features and improvements to stakeholders with traceable feedback from your users. Therefore, stakeholders who might be clouding the vision can be confronted with evidence of what users really want. A big part of Userwell is the prioritization of ideas and customer segmentation by metadata from various channels. This makes it possible to make not only the right but also rentable decision regarding the implementation of feedback.

#### Who Is the Company Behind userwell?

- **Seller:** [userwell](https://www.g2.com/sellers/userwell)
- **HQ Location:** Wien, AT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=547407c8813f781f87dcb6cb964e40741011471014d8a7f632dc401ea6cc1044&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuserwell%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

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