Academia ERP by Serosoft
Academia by Serosoft is a Global Expert in Student Information Systems and Education ERP. Empowering 400+ institutions and 1 million students across 32 countries and 4 continents, its industry-defining AI-driven platform, Academia, serves as a unified digital backbone connecting the entire student lifecycle. Engineered with AI, Crafted by Humans, Academia eliminates administrative friction, drives data-backed decision-making, and is dedicated to accelerating Student and Campus Success globally. Academia’s market excellence is globally validated by its consecutive inclusions in the Gartner Magic Quadrant (2025–2026), Tambellini (2025), IDC (2024) and TIME World’s Top 500 EdTech Companies Globally (2026). As one of the top 5 Higher-ed SIS/ERP players in the world, Academia brings unmatched product depth to institutions worldwide, meeting their local compliances on data safety and government frameworks. The platform features 40+ modular extensions that streamline the full institutional journey—from enquiry to admission, enrollment, attendance, fee management, examination, grading, and alumni engagement. Fueled by groundbreaking Generative and Agentic AI alongside sophisticated Business Intelligence (BI) analytics, the joint solution transforms raw institutional data into a single, predictive source of truth. Key features like the SERA AI Personal Assistant and over 1,200 hyper-dynamic, real-time dashboards eliminate administrative friction, flag student retention risks early, and drive rapid, data-backed institutional decision-making. With 18+ years of domain expertise, we have established Academia by Serosoft as Global expert in Student Information Systems, serving 400+ institutions across 32 countries and impacting 1M+ learners. Earning the trust of elite institutions such as EPFL (#2 in continental Europe), Sommet Education, Switzerland/Spain (#2 globally in hospitality education), National Institute of Market & Securities, India (from SEBI - India’s financial market regulatory body) and Stellenbosch University, South Africa (150 years of Academic Heritage) proves our platform competes and wins globally. With our cloud-native design, 24/7 support infrastructure, industry leading AI capabilities, and zero-compromise security, our goal is to build the definitive global operating system for higher education.
Average Rating: 4.7/5.0
Total Reviews: 24
How Do G2 Users Rate Academia ERP by Serosoft?
- Ease of Use: 9.2/10 (Category avg: 8.2/10)
- Quality of Support: 9.6/10 (Category avg: 8.3/10)
- Ease of Admin: 9.7/10 (Category avg: 8.3/10)
- Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.4/10)
Who Is the Company Behind Academia ERP by Serosoft?
- Seller: Serosoft
- Year Founded: 2008
- HQ Location: Indore, MP
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Twitter: @academiaerp
186 Twitter followers -
LinkedIn® Page: www.linkedin.com
287 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Education Management, Higher Education
- Company Size: 71% Medium, 17% Small
What Do G2 Reviewers Say About Academia ERP by Serosoft?
AI-generated summary from verified user reviews
Pros
- Users value the centralized information offered by Academia ERP, significantly enhancing communication and operational efficiency.
- Users appreciate the comprehensive features of Academia ERP, streamlining processes and enhancing institutional collaboration and communication.
- Users appreciate the excellent customer support from Serosoft, available 24/7, enhancing their operational efficiency.
- Users find Academia ERP's ease of use impressive, enabling quick adoption and efficient navigation for all staff members.
- Users appreciate the improved operational efficiency of Academia ERP, allowing teams to focus on enhancing educational quality.
Cons
- Users note customization issues with Academia ERP, seeking more flexibility and support for unique school requirements.
- Users experience a learning difficulty with some modules, suggesting more training and documentation could enhance usability.
- Users note the limited customization options in Academia ERP, feeling it needs more flexibility for unique requirements.
- Users report technical issues like bugs and slow loading times, affecting overall performance and user experience.
- Users find the module limitations in Academia ERP hinder usability, particularly in Program Transfer, Exam, and Fee handling.
What Are Recent G2 Reviews of Academia ERP by Serosoft?
"Superb Education ERP Suites Software for Management of Students and the Admission Procedure"
Rating: 5.0/5.0 stars
— Angela S.
"One Stop Solution for Academic Business"
Rating: 4.5/5.0 stars
— Himanshu S.

