# Best Customer Identity and Access Management (CIAM) Software for Small Business - Page 2

## How Many Customer Identity and Access Management (CIAM) Software Products Does G2 Track?

**Total Products under this Category:** 106

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** miniOrange Identity & Access Management (+0.77%) - Among all products in this category, miniOrange Identity & Access Management recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Customer Identity and Access Management (CIAM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,100+ Authentic Reviews
- 106+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Customer Identity and Access Management (CIAM) Software
 ![G2 Grid® for Customer Identity and Access Management (CIAM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/customer-identity-and-access-management-ciam/grids.png?focus%5B%5D=1927&focus%5B%5D=22264&focus%5B%5D=135981&focus%5B%5D=633&focus%5B%5D=3858&focus%5B%5D=1277355&focus%5B%5D=68712&focus%5B%5D=20165)

Highlighted products: Salesforce Headless 360 Platform (formerly Salesforce Platform), Auth0, Supabase, Okta, IBM Verify CIAM, Descope, FusionAuth, and Amazon Cognito.

Underlying data: [Grid® JSON](https://www.g2.com/categories/customer-identity-and-access-management-ciam/grids.json?focus%5B%5D=agentforce-360-platform-formerly-salesforce-platform&focus%5B%5D=auth0&focus%5B%5D=supabase-supabase&focus%5B%5D=okta&focus%5B%5D=ibm-verify-ciam&focus%5B%5D=descope&focus%5B%5D=fusionauth&focus%5B%5D=amazon-cognito&segment=small-business)

**Sponsored**

### Ping Identity

Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1251&secure%5Bchosen_at%5D=2026-08-11T02%3A43%3A42Z&secure%5Bdisplayable_resource_id%5D=1251&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1251&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=30591&secure%5Bresource_id%5D=1251&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-identity-and-access-management-ciam%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=fd2e55a559e9502009f8e58fda9c3da397d7d2bf35859d2eba02436acae9b43e&secure%5Burl%5D=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fsolution%2Fcustomer-identity.html%3Futm_medium%3Dreview-sites%26utm_source%3Dg2%26utm_campaign%3Damer_ppc_ciam%26utm_content%3Dwebsite&secure%5Burl_type%5D=custom_url)

### [OneLogin](https://www.g2.com/products/onelogin/reviews)

OneLogin simpliﬁes identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin enables IT identity policy enforcement and instantly disables app access for employees who leave or change roles in real-time by removing them from Active Directory. Take control over application access, quickly on- and off-board team members, and provide end-users with easy access to all their applications on every device. Extend your on-premises security model to the cloud in minutes. Eliminate the pain and expense of extensive identity policy management. OneLogin reduces identity infrastructure costs and complex integration projects for each new app and efficiently extends identity policies to the cloud. OneLogin eliminates the need for lengthy integration and provisioning projects, manual de-provisioning, protracted on- and off-boarding processes, username and password resets, and Shadow IT.

**Average Rating:** 4.4/5.0

**Total Reviews:** 274

#### How Do G2 Users Rate OneLogin?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Customer data linking:** 8.9/10 (Category avg: 8.8/10)
- **Social login:** 8.9/10 (Category avg: 8.6/10)
- **Self-registration and self-service:** 8.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind OneLogin?

- **Seller:** [One Identity](https://www.g2.com/sellers/one-identity)
- **HQ Location:** Aliso Viejo, CA
- **Twitter:** @OneIdentity  
7,871 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49475f3e508780337545109cb22c77bf122b67467bd32ac1657a4e1ce78f0dc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fone-identity&secure%5Burl_type%5D=linkedin_company_website)  
718 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Manager
- **Top Industries:** Computer Software, Education Management
- **Company Size:** 49% Medium, 40% Large

#### What Do G2 Reviewers Say About OneLogin?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy access** OneLogin provides, simplifying login with just one password for all applications.
- Users commend the **robust security features** of OneLogin, enhancing protection with strong authentication and password management.
- Users praise OneLogin for its **seamless single sign-on** functionality, enhancing security and streamlining access across apps.
- Users praise OneLogin for its **effective SSO capabilities** , providing a secure and convenient access solution.
- Users value the **seamless SSO experience** provided by OneLogin, enhancing efficiency and security in accessing applications.

##### Cons

- Users find **limited features** in OneLogin, focusing mainly on SSO and MFA without advanced IAM capabilities.
- Users report **limited functionality** in OneLogin, citing a lack of advanced IAM features and slow support response times.
- Users express concern over **login issues** that occasionally disrupt access to business tools and services.
- Users report a **lack of advanced features** in OneLogin, hindering functionality and overall satisfaction with the platform.
- Users are concerned about **outages** with OneLogin that disrupt their experience and business applications significantly.

#### What Are Recent G2 Reviews of OneLogin?

**["Reliable SSO and Access Management Platform"](https://www.g2.com/survey_responses/onelogin-review-13076565)**

**Rating:** 5.0/5.0 stars

_— Utkarsh K._

[Read full review](https://www.g2.com/survey_responses/onelogin-review-13076565)

**["Easy to use SSO platform"](https://www.g2.com/survey_responses/onelogin-review-10012120)**

**Rating:** 5.0/5.0 stars

_— Stijn B._

[Read full review](https://www.g2.com/survey_responses/onelogin-review-10012120)

#### What Are G2 Users Discussing About OneLogin?

- [What is OneLogin used for?](https://www.g2.com/discussions/what-is-onelogin-used-for)
- [How much does SSO cost?](https://www.g2.com/discussions/how-much-does-sso-cost)
- [What is OneLogin app?](https://www.g2.com/discussions/what-is-onelogin-app) - 1 comment
- [How do I log into OneLogin?](https://www.g2.com/discussions/how-do-i-log-into-onelogin) - 1 comment
- [Is OneLogin safe?](https://www.g2.com/discussions/is-onelogin-safe) - 3 comments

### [Ory](https://www.g2.com/products/ory/reviews)

Ory offers a suite of cloud-native, open-source identity and access management solutions, including: Ory Kratos for configurable user management with features like MFA and social login; Ory Hydra for OAuth 2.0 and OpenID Connect authorization; Ory Polis for organization management and enterprise SSO; Ory Keto for a granular authorization system based on Google Zanzibar; Ory Oathkeeper, an identity and access proxy that enforces a Zero Trust security model; and Ory Talos to Transform API keys into dynamic controls for the agentic era . Deploy Your Way \* Ory Network - SaaS, instant on global identity system \* Ory Enterprise License - On-prem self-hosted option (same code as our SaaS offering) with enterprise support \* Open Source - Try Ory for your specific use cases (community supported)

**Average Rating:** 4.5/5.0

**Total Reviews:** 50

#### How Do G2 Users Rate Ory?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Customer data linking:** 6.7/10 (Category avg: 8.8/10)
- **Social login:** 7.5/10 (Category avg: 8.6/10)
- **Self-registration and self-service:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Ory?

- **Seller:** [Ory](https://www.g2.com/sellers/ory)
- **Company Website:** www.ory.com
- **Year Founded:** 2019
- **HQ Location:** Scottsdale, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=452bed401b11ba0dd63258c21482f509e2ad596c24370ade2268d31735b180bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fory-corp&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 54% Small, 40% Medium

#### What Do G2 Reviewers Say About Ory?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Ory, praising its straightforward integration and customization for diverse needs.
- Users value the **customizability** of Ory, allowing easy adaptation of authentication flows and UI to meet diverse needs.
- Users appreciate the **outstanding performance and customization** of Ory, ensuring confidence in growth and support.
- Users praise the **helpful and friendly customer support** , enhancing their overall Ory experience and troubleshooting effectively.
- Users value Ory's **reliability** , citing its seamless integration and stability in production over the years.

##### Cons

- Users note the **poor documentation** of Ory, suggesting it lacks clarity and practical examples for new users.
- Users find the **documentation outdated** , noting it lacks depth and clarity, particularly for advanced scenarios.
- Users note a **lack of information** in documentation, finding it occasionally confusing but improving over time.
- Users note a lack of **features and access control** in Ory, impacting usability and necessitating workaround solutions.
- Users experience a **complex usability** with Ory, making it challenging for newcomers to effectively navigate the platform.

#### What Are Recent G2 Reviews of Ory?

**["Fast Setup, Excellent Support, and Enterprise-Ready Auth with Ory Network"](https://www.g2.com/survey_responses/ory-review-12834027)**

**Rating:** 5.0/5.0 stars

_— Jacob C._

[Read full review](https://www.g2.com/survey_responses/ory-review-12834027)

**["Kratos + Oathkeeper: Solid Foundation for Identity and Zero Trust"](https://www.g2.com/survey_responses/ory-review-12874948)**

**Rating:** 4.5/5.0 stars

_— Stas E._

[Read full review](https://www.g2.com/survey_responses/ory-review-12874948)

### [ID.me](https://www.g2.com/products/id-me/reviews)

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million users, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

**Average Rating:** 4.6/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate ID.me?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind ID.me?

- **Seller:** [ID.Me](https://www.g2.com/sellers/id-me-4d9ab807-7930-43cb-af3a-ac4e0d94bb33)
- **Year Founded:** 2010
- **HQ Location:** McLean, US
- **Twitter:** @IDme  
20,629 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b991390e9d3307c9cf0a58e2522c44543c5ac33342e535954791dadd376e6c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fid.me%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,171 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 38% Medium, 32% Small

#### What Are Recent G2 Reviews of ID.me?

**["Effortless Setup and Trusted Verification with ID.me"](https://www.g2.com/survey_responses/id-me-review-12723684)**

**Rating:** 5.0/5.0 stars

_— Jordan D._

[Read full review](https://www.g2.com/survey_responses/id-me-review-12723684)

**["Highly Recommend ID.me"](https://www.g2.com/survey_responses/id-me-review-6693691)**

**Rating:** 5.0/5.0 stars

_— Jill T._

[Read full review](https://www.g2.com/survey_responses/id-me-review-6693691)

#### What Are G2 Users Discussing About ID.me?

- [How do I verify my identity for unemployment?](https://www.g2.com/discussions/how-do-i-verify-my-identity-for-unemployment)
- [Does ID.me have an app?](https://www.g2.com/discussions/does-id-me-have-an-app)
- [What is the ID.me app for?](https://www.g2.com/discussions/what-is-the-id-me-app-for)
- [Is ID.me legit and safe?](https://www.g2.com/discussions/is-id-me-legit-and-safe) - 1 comment

### [WSO2 Identity Platform](https://www.g2.com/products/wso2-identity-platform/reviews)

What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government. Comprehensive capabilities WSO2 Identity Platform serves as a strategic foundation for modern identity by offering: - Developer-first design with extreme extensibility: Use an API-first approach to customize every stage of the user journey. Avoid proprietary black boxes with a platform built for deep technical integration. - Open source freedom without hidden vendor lock-in: Retain full control of your identity data and logic. Benefit from a transparent, community-vetted codebase that ensures long-term agility and security. - Deploy anywhere across hybrid and cloud environments: Run WSO2 Access Manager on-premises, in private clouds, or as a containerized solution. Maintain consistency across your infrastructure with ease. - Scale to millions of users with proven reliability: Effortlessly manage complex B2B and B2C requirements. From progressive profiling to delegated administration, handle massive growth without performance loss. - Future-proof security for humans and AI agents: Secure the next generation of digital interactions. Use AI-powered flows and branding to protect both human users and autonomous AI agents seamlessly. - Meet global standards with built-in compliance: Simplify adherence to GDPR, FAPI, and OIDC. WSO2 Access Manager provides the granular consent and security protocols required for highly regulated industries. Value proposition: How do you position yourself against your competitors? - WSO2 Identity Platform is designed for deep technical integration and absolute deployment freedom. - Total deployment freedom: Maintain control with options for self-managed software for privacy or managed SaaS for speed. - Agentic enterprise strategy: WSO2 is a pioneer in treating AI agents as first-class citizens, providing the identity layer required to secure and govern autonomous AI interactions. - Extreme extensibility: Service extensions and an API-first approach allow developers to modify flow behaviors to meet unique requirements without being locked into a "proprietary black box". - Lower TCO & high ROI: Proven to provide a 332% ROI over three years, with pricing that allows for scaling to over 100 million users without exponential cost increases. - Open source transparency: A community-vetted codebase ensures long-term agility, security, and the elimination of hidden vendor lock-in.

**Average Rating:** 4.5/5.0

**Total Reviews:** 107

#### How Do G2 Users Rate WSO2 Identity Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Customer data linking:** 8.6/10 (Category avg: 8.8/10)
- **Social login:** 8.4/10 (Category avg: 8.6/10)
- **Self-registration and self-service:** 8.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind WSO2 Identity Platform?

- **Seller:** [WSO2](https://www.g2.com/sellers/wso2)
- **Company Website:** wso2.com
- **Year Founded:** 2005
- **HQ Location:** Mountain View, CA
- **Twitter:** @wso2  
12,751 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f3cca027d909244035af3c393312356959e262d759c9f2fe89c77432c422808&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F66028%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,254 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 47% Medium, 37% Large

#### What Do G2 Reviewers Say About WSO2 Identity Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless authentication integration** of WSO2 Identity Platform, enhancing security and simplifying user access management.
- Users value the **robust security features** of WSO2 Identity Platform, enhancing their cyber security effectiveness and management.
- Users appreciate the **user-friendly interface** of WSO2 Identity Platform, simplifying identity management with ease of integration.
- Users appreciate the **ease of setup and integration** with WSO2 Identity Platform, streamlining their implementation process.
- Users praise **Single Sign-On** in WSO2 Identity Platform for its seamless access management and enhanced security features.

##### Cons

- Users report a **difficult learning curve** with WSO2 Identity Platform, especially for beginners and complex customizations.
- Users find WSO2 Identity Platform to have a **complexity barrier** that challenges beginners and requires advanced knowledge.
- Users find the **complex setup** of WSO2 Identity Platform challenging, often requiring significant technical expertise and learning resources.
- Users often struggle with a **steep learning curve** in WSO2 Identity Platform, making initial setup challenging for beginners.
- Users face a **poor documentation** issue, making integration and customization efforts overly complicated and time-consuming.

#### What Are Recent G2 Reviews of WSO2 Identity Platform?

**["Bridging RFC Precision with Real-World Flexibility in WSO2 IS"](https://www.g2.com/survey_responses/wso2-identity-platform-review-11404135)**

**Rating:** 5.0/5.0 stars

_— CEDRIC G._

[Read full review](https://www.g2.com/survey_responses/wso2-identity-platform-review-11404135)

**["Total Control and Unmatched Customization"](https://www.g2.com/survey_responses/wso2-identity-platform-review-12748062)**

**Rating:** 4.5/5.0 stars

_— Octavio d._

[Read full review](https://www.g2.com/survey_responses/wso2-identity-platform-review-12748062)

### [RingCaptcha](https://www.g2.com/products/ringcaptcha/reviews)

RingCaptcha offers phone 2FA, OTP, SMS, voice API to help companies verify, engage, and retain end-users - 'Real Users, Real Contact'. With RingCaptcha, you integrate once with us and gain access to the best routes for sending OTP or SMS notifications reliably through Twilio, MessageBird, Infobip, Nexmo, etc., RingCaptcha builds additional security and reliability layer on top of all global and regional OTP & SMS providers to mitigate against fraud using machine-learning, and reliably send OTPs and SMS notifications through best routes chosen based-on real-time data, as well as auto-resend through alternative routes to further increase reliability. With our OTP & SMS marketplace, you get the best price with no provider lock-in. Best of all integration is a breeze - just cut-and-paste some code or call our single REST API endpoint.

**Average Rating:** 4.6/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate RingCaptcha?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind RingCaptcha?

- **Seller:** [RingCaptcha](https://www.g2.com/sellers/ringcaptcha)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, CA
- **Twitter:** @ringcaptcha  
223 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54add6caafb4f69ae3a2154df0adbda1485aeb0eda2db6ac7e023c520053dd3e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2661883%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Internet
- **Company Size:** 66% Small, 23% Medium

#### What Are Recent G2 Reviews of RingCaptcha?

**["Excellent client verification software. "](https://www.g2.com/survey_responses/ringcaptcha-review-2932779)**

**Rating:** 5.0/5.0 stars

_— Alphones H._

[Read full review](https://www.g2.com/survey_responses/ringcaptcha-review-2932779)

**["Great service with excellent delivery rates"](https://www.g2.com/survey_responses/ringcaptcha-review-7801581)**

**Rating:** 5.0/5.0 stars

_— Mike O._

[Read full review](https://www.g2.com/survey_responses/ringcaptcha-review-7801581)

#### What Are G2 Users Discussing About RingCaptcha?

- [What is RingCaptcha used for?](https://www.g2.com/discussions/what-is-ringcaptcha-used-for)

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