G2

Elisabeth B.

CTO

Computer Software

Small-Business (50 or fewer emp.)

10/19/2023

"Great product, unbelievably great support"

5/5

What do you like best about Stytch?

Finding Stytch after struggling to understand how to integrate with Okta or other needlessly complex products felt like finding an island of sanity in an ocean of insanity. From the very first look at the docs, we were convinced this was the KIND of thing we'd been looking for.

When it came to trying it out and ultimately making the bet on Stytch, we were not disappointed. The coherent APIs and easy-to-understand docs are great. The access to support, advice and help from the Stytch team is amazing. Review collected by and hosted on G2.com.

What do you dislike about Stytch?

I'm having a hard time thinking of anything about the product I truly dislike. Here are some lukewarm exceptions to our enthusiasm:

* The custom email templating is adequate but not great.

* Access to various a-la-carte features is hard to figure out from the website (but the team is always ready to talk/explain) Review collected by and hosted on G2.com.

What problems is Stytch solving and how is that benefiting you?

Stytch has given us a way forward to swap out a weak, inflexible, home-grown authentication system incrementally. Digging out of a tech debt hole while keeping our service running in production was a tall order, but Stytch has given us a way to move things over piece by piece, while giving us a clear path forward for new features and integrations. There was no way we could have built 2FA or SSO on top of our old codebase but our future growth demanded it. Stytch made it easy for us to start with a lazy migration to password-based authentication, and that opened a whole new universe of modern auth options up for us. Once we'd moved to Stytch, things like adding an M2M option for our new API offering became ridiculously easy. Review collected by and hosted on G2.com.