Best CRM Software - Page 79

How Many CRM Software Products Does G2 Track?

Total Products under this Category: 1,615

Category Stats (Sep 2026)

  • Average Rating: 4.4/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SalesSeek (+25.91%) - Among all products in this category, SalesSeek recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 122,800+ Authentic Reviews
  • 1,615+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for CRM Software

G2 Grid® for CRM Software plotting products by satisfaction and market presence

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, Close, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=close&focus%5B%5D=activecampaign)

Hollihop CRM

Hollihop CRM is customer relationship management software tailored for educational centers, organizing operations through six modules: scheduling, financial management, sales, communications, mobile app, and analytics. Scheduling handles classes, events, substitutions, and cancellations. Financial management automates subscriptions, invoicing, payments, and debt collection. The sales module tracks leads, manages tasks, and streamlines enrollment. Communications integrate with WhatsApp, Telegram, and Email, enabling multi-channel conversations and internal messaging. The Schoolmaster mobile app offers students and parents access to schedules, assignments, grades, and online-payments. Analytics provide insights into retention, lifetime value, and revenue forecasts. Designed for sectors like language schools, music academies, and dance studios, the platform adapts to specific needs, integrates with payment processors, telephony, and messaging services, and supports centers of all sizes.

Who Is the Company Behind Hollihop CRM?

HookedCRM

Hooked CRM is the all-in-one calling and CRM workspace built for teams that live on the phone. Instead of juggling a dialer, a CRM, a reporting tool, and three browser tabs to make a single call, Hooked combines calling, lead management, scheduling, and reporting into one fast, no-nonsense platform — with AI built in from day one. Built for sales floors, insurance agencies, support teams, and high-volume call centers, Hooked scales cleanly from 10 seats to 10,000+ — with guided migration, no downtime, and a workflow that doesn't require a week of training to learn. Less tool-switching, faster reporting, and more conversations that actually convert.

Who Is the Company Behind HookedCRM?

Hop CRM

Who Is the Company Behind Hop CRM?

HubSpot Smart CRM

HubSpot Smart CRM is self-updating, AI-powered software that brings your customer data, teams, and tech stack together in one connected system Core Value Proposition HubSpot Smart CRM is the CRM that works for you, not the other way around. It keeps your CRM current through automatic updates and built-in enrichment, capturing customer conversations, creating and filling records, surfacing important changes, and turning the latest context into actionable next steps. Your team spends less time on data entry and more time building relationships. Updates stay visible, editable, and under your control, so you know what got updated and why. Built on HubSpot’s agentic customer platform, Smart CRM combines AI tools and agents, flexible customer views, automation, reporting, governance, and app connectivity so marketing, sales, and service teams can work from a single source of truth, move faster, and deliver better customer experiences at scale. Key capabilities See your customers clearly - Self-updating and self-cleaning CRM: Updates itself based on what actually happened — using, conversations, emails, notes, and the web — so your CRM data stays accurate and trusted. - Agentic onboarding: makes Smart CRM setup easy: contacts, companies, and deals automatically populate from email and calendar connections. - Breeze Assistant: conversational AI that pulls from self-updating CRM data to create content, reports, analysis, automation, and build and activate agents. - Custom data model: store any type of CRM data with custom objects, events, scoring, and calculations. - Data enrichment: automatically enrich contact and company records using emails, calls, the web, and HubSpot’s data sources. - Notetaker: transcribes notes (including voice notes) and captures follow-up items; deal progression drafts the recap email and next steps for reps. - Deal progression: analyzes conversations and recommends updates to deal stage and qualification fields, then drafts follow-up emails. - Data Agent: get updated answers on business-specific questions about customers and prospects by searching CRM data, emails, calls, documents, and the web. Intent signals: learn who’s in-market for your product and a good fit, what they’re searching for, and the right time to reach out. - AI insights: surface important changes, risks, and next-best actions from customer context stored within your CRM. - Reporting dashboards and analytics: make informed decisions fast with templated dashboards and built-in reports that include multiple visualization types and AI-assisted insights. - Sensitive data controls: protect sensitive customer information with encryption, access controls, SSO, and 2FA-ready governance. - Segmentation: easily segment customer or prospect data into lists that can be used for outreach. Get your team on the same page - Pipeline management: stay on top of deals with multiple pipelines, tags, and automated actions. Conditional logic ensures sales processes are never skipped. - Workflows and AI-assisted workflows: automate tasks and customer communications based on customer behavior and business logic. - Task management: keep reps organized and stay on track with automated task management and queues - Custom reporting and dashboards: turn CRM data into actionable insights across pipeline, attribution, and revenue performance with highly customizable reporting. - Team governance: manage precise permissions, team structures, SSO, 2FA, SOC2 compliance with administrative controls.. - Centralized audit log: track actions taken by users, automations, integrations, and agents. Undo and restore actions. - Automatic duplicate detection: use AI to identify and merge duplicate records, keeping the CRM accurate and usable. - Project management: coordinate customer-facing work, track progress, and automate handoffs without leaving the CRM. Connect all your tools in one place - HubSpot Marketplace: connect to more than 2,000 popular apps, including toolsGoogle Workspace, Microsoft 365, Slack, Zoom, and Shopify. - Data Sync: keep records updated automatically with two-way sync across HubSpot and third-party systems. - Custom CRM interface: visualize the same customer data in the format that makes sense for each team, including tables, charts, and custom views. - Sandbox test account: test changes and integrations safely before pushing them live. - UI extensibility: build custom interfaces and extend HubSpot with APIs to match your business processesIntegrated tool actions in workflows: combine HubSpot automation with external apps to streamline multi-system processes. Smart CRM vs. Alternatives HubSpot’s Smart CRM is different from traditional CRM solutions and AI-native CRMs. It unifies customer data, teams, and tech stacks securely, with self-cleaning capabilities that keep data continuously up-to-date. Leveraging your data and third-party insights, Smart CRM’s built-in AI helps deliver personalized customer experiences at scale. All AI-driven updates keep humans in the loop. Reps and admins can review, edit, or approve before anything is saved to the CRM, with the ability to restore data changes. Unlike standalone AI tools, notetakers, or workflow automation layers, self-updating CRM is built directly into HubSpot’s agentic customer platform and works with the data your team already uses. It’s easy to adopt without requiring a dedicated administrator, while still offering the flexibility to support more complex business needs. Outcome Smart CRM is a self-updating source of truth that helps businesses grow faster by unifying customer data, teams, and tools in one easy-to-use agentic customer platform. By having all business context in one place, Smart CRM becomes a source of truth you can rely on to drive outcomes for your business.

Who Is the Company Behind HubSpot Smart CRM?

  • Seller: HubSpot
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cambridge, Massachusetts, United States
  • Twitter: @HubSpot
    784,270 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17,628 employees on LinkedIn®

IceCream CRM

Ice Cream CRM is a type of Customer Relationship Management (CRM) Software that helps small and medium-sized businesses manage prospects, customer interactions, sales activities, and promotional communication through a centralized digital platform. It falls under the CRM and sales management software categories and is designed for businesses that need a structured way to track leads, manage enquiries, and maintain ongoing relationships with customers. The platform is intended for sales teams, small business owners, and operational managers who want to organize customer data and sales processes in a single system. Many small businesses rely on spreadsheets or disconnected tools to track prospects and follow-ups, which can lead to missed opportunities or inconsistent communication. Ice Cream CRM provides a centralized system that allows teams to manage enquiries, monitor deal progress, and maintain visibility into customer interactions. The software supports businesses that want to digitize their sales workflows while maintaining a simple and adaptable system. It helps reduce manual work by automating routine tasks such as follow-ups, reminders, and promotional messaging. By centralizing prospect and client information, the system allows teams to access relevant data quickly and make informed decisions about sales activities. Key capabilities of Ice Cream CRM include: • Prospect and lead management that helps businesses track enquiries, maintain customer records, and monitor deal progress. • Sales task automation that organizes follow-ups, reminders, and scheduled activities for sales teams. • Enquiry and product inventory management that connects customer interest with available offerings. • Digital documentation and centralized client information management to improve data access and decision-making. • Communication and promotion tools such as WhatsApp campaigns, automated messaging, and scheduling calendars. The platform can be used across different industries that rely on enquiry-driven sales processes, including retail, services, and real estate businesses. By organizing sales activities and customer information in a single system, Ice Cream CRM supports structured sales management and helps businesses maintain consistent engagement with prospects and clients.

Who Is the Company Behind IceCream CRM?

iCRM

Who Is the Company Behind iCRM?

  • Seller: izmocars
  • Year Founded: 2002
  • HQ Location: San Francisco, US
  • Twitter: @izmocars
    1,179 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    90 employees on LinkedIn®

i-CRM

Who Is the Company Behind i-CRM?

  • Seller: ITECS
  • Year Founded: 2002
  • HQ Location: Dallas TX
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

IDS Astra

IDS Astra G2 is a comprehensive dealership management system (DMS) specifically designed for RV, trailer, and marine dealers. It integrates all critical operations—accounting, service, sales, parts, and customer relationship management (CRM)—into a unified platform, providing actionable data and complete visibility across the dealership. This integration enables faster, more informed decision-making, driving overall performance and growth. Key Features and Functionality: - Integrated Accounting: Centralizes all dealership transactions, allowing for real-time analysis of financial impacts within a single system. - Digitized Workflows: Maintains detailed, accurate records of transactions, jobs, inventory items, and parts orders, reducing data entry errors and uncovering opportunities to cut costs and boost sales. - Built-In Analytics: Captures data across all departments to measure performance, facilitating smarter, timely decisions, benchmarking, and goal setting. - Mobile Access: Provides access to work orders, customer communications, performance analytics, and signature capture from any internet-connected device, enhancing team mobility and operational visibility. Primary Value and Solutions Provided: IDS Astra G2 addresses the unique processes and priorities of the RV and marine industries, offering a competitive edge and a solid foundation for future growth. By connecting every part of the dealership into one seamless ecosystem, it streamlines operations, reduces manual processes, and enhances communication between departments and with customers. The system's built-in analytics and digitized workflows enable dealers to make informed decisions, improve efficiency, and deliver personalized service, ultimately driving profitability and customer satisfaction.

Who Is the Company Behind IDS Astra?

igicrm

Who Is the Company Behind igicrm?

iGlobe CRM for Office 365

Who Is the Company Behind iGlobe CRM for Office 365?

  • Seller: iGlobe
  • Year Founded: 2009
  • HQ Location: Frederiksberg, DK
  • Twitter: @iGlobeCRM
    78 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Imagine

Who Is the Company Behind Imagine?

  • Seller: Imagine
  • Year Founded: 2017
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    85 employees on LinkedIn®
Julie Jung
JJ
Researched and written by Julie Jung
Updated March 5, 2025