Best CRM Software - Page 116

IceCream CRM

Ice Cream CRM is a type of Customer Relationship Management (CRM) Software that helps small and medium-sized businesses manage prospects, customer interactions, sales activities, and promotional communication through a centralized digital platform. It falls under the CRM and sales management software categories and is designed for businesses that need a structured way to track leads, manage enquiries, and maintain ongoing relationships with customers. The platform is intended for sales teams, small business owners, and operational managers who want to organize customer data and sales processes in a single system. Many small businesses rely on spreadsheets or disconnected tools to track prospects and follow-ups, which can lead to missed opportunities or inconsistent communication. Ice Cream CRM provides a centralized system that allows teams to manage enquiries, monitor deal progress, and maintain visibility into customer interactions. The software supports businesses that want to digitize their sales workflows while maintaining a simple and adaptable system. It helps reduce manual work by automating routine tasks such as follow-ups, reminders, and promotional messaging. By centralizing prospect and client information, the system allows teams to access relevant data quickly and make informed decisions about sales activities. Key capabilities of Ice Cream CRM include: • Prospect and lead management that helps businesses track enquiries, maintain customer records, and monitor deal progress. • Sales task automation that organizes follow-ups, reminders, and scheduled activities for sales teams. • Enquiry and product inventory management that connects customer interest with available offerings. • Digital documentation and centralized client information management to improve data access and decision-making. • Communication and promotion tools such as WhatsApp campaigns, automated messaging, and scheduling calendars. The platform can be used across different industries that rely on enquiry-driven sales processes, including retail, services, and real estate businesses. By organizing sales activities and customer information in a single system, Ice Cream CRM supports structured sales management and helps businesses maintain consistent engagement with prospects and clients.

iCRM

i-CRM

IdroCore

IdroCore organizza sopralluoghi, preventivi e uscite dei tecnici per ditte idrauliche e termoidrauliche. Un portale semplice e veloce.

IDS Astra

IDS Astra G2 is a dealership management system purpose-built for RV, trailer and marine dealers. It brings accounting, service, parts, sales, CRM and payments together in one system, with built-in analytics. All departments feed into accounting, which eliminates double data entry and keeps reporting accurate. Dealers can measure performance across every department and benchmark against the industry. Leadership Insights shows key metrics at a glance, with customizable visualizations and drill-down. Service360 adds ServiceCRM, Service Mobile, eSignatures, Digital Payments and Parts Request Online. SalesCRM Online logs customer traffic and creates quotes with a single click. IDS has worked with dealers for over 40 years and runs in 1,200+ dealership locations with 12,000+ DMS users. It scales from a single location to multi-store chains, with data conversion, training and ongoing support from a team whose average tenure is 15+ years. Who uses it: RV, marine and trailer dealerships, from single-location dealers to multi-store chains. Core features: -Integrated accounting. All departments feed into the accounting module. -Digitized workflows. Detailed records of every transaction, job, inventory item and parts order. -Built-in analytics. Measure performance in every department, benchmark, and set goals. -Mobile access. Work orders, photos, customer communications, performance analytics and signature capture from any device with an internet connection. -Departments covered: Accounting, Sales and F&I, CRM, Service, Parts, Mobile. -Reporting: Repair Event Cycle Time (RECT) Reports. -Proof points: 12,000+ DMS users, 1,200+ locations, 8,000+ mobile users. Add-ons: -Leadership Insights. Key metrics at a glance, customizable visualizations, drill-down, pulled directly from the DMS. -Service360. ServiceCRM, Service Mobile, eSignatures, Digital Payments, Parts Request Online. -SalesCRM Online. Customer traffic log, all customer interactions in one place, inventory matching, one-click quotes. -Integrated Payments. Payments embedded in the DMS. -Cloud Essentials. IDS cloud hosting, with no servers to manage and no manual upgrades. -eSign. Integrations: Named on the site: price books, open recalls, VIN decoding, digital payments. Integration types of the site describe: OEM, direct-to-dealer, vendor-to-vendor. From a homepage customer quote: Forest River Open Recalls. AppOne. Deployment: Cloud hosting available through Cloud Essentials. On-premise option. Support: Phone, chat and email, Monday to Friday 8 to 8 EST and Saturday 9 to 5 EST. Emergency after-hours helpline. Help comes from a real person. Training and services: Hands-on, personalized training and data conversion. Consultative support covering training, best-practice development, business process improvement and departmental profitability review (see the Professional Services page).

igicrm

iGlobe CRM for Office 365

Ignite CRM

iLife Technologies

iLife is the #1 life insurance CRM! iLife is a comprehensive insurance CRM that streamlines processes, optimizes team productivity, and increases sales performance. Agents benefit from our centralized task management, automated data collection, and reduced sales cycle timelines. Agencies using iLife manage teams more effectively, exceed sales targets, and benefit from high client satisfaction. iLife includes all the tools a life insurance agent needs to succeed: e-App, quoting tool, marketing tool, website builder, and marketing content library. Request a demo to see iLife in action!

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Imast 360

IMAST 360 is an AI-powered channel management platform built for Indian manufacturers. It brings loyalty management, distributor management (DMS), sales force automation (SFA), lead management, after-sales service and rewards onto a single partner record. Teams can run schemes, track field visits, manage distributor orders and stock, and pay out rewards without juggling spreadsheets and separate tools. IMAST 360 is trusted by 100+ enterprises and 2M+ users, with support for 10+ Indian languages and WhatsApp.

imBooked

imBooked is a booking system for small service businesses in South Africa. Clients book from one link, deposits go straight to the business's own payment account (imBooked takes 0% of them), and WhatsApp, SMS and email reminders reduce no-shows. It also covers packages and vouchers, gift cards, recurring bookings, a waitlist, intake and consent forms, a client portal, calendar sync, staff calendars and analytics, with set-up templates for 45 service trades, from salons and barbers to photographers, trainers and clinics.

Immigration Law Practice

InawoCRM

Inboxful

Inboxful is a cloud-based customer service CRM for teams working in Arabic and English. It brings WhatsApp, Facebook Messenger and Instagram conversations, customer records, service requests and callbacks into one workspace. Social comment handling is supported, subject to the permissions granted to each connected account. Each conversation has one responsible agent. Teams can review customer history, add internal notes, label conversations and follow service requests through the responsible department. Managers can monitor service activity and export reports to Excel or CSV. The responsive interface works in desktop, tablet and mobile browsers and supports Arabic right-to-left layouts. Professional and Contact Center add queues, routing rules, workflows, a knowledge base, quality reviews and customer surveys. The AI Agent summarises conversations and drafts replies for a person to review and send. The separate Chatbot uses approved knowledge-base answers, with administrator-enabled matching automatic replies until the team responds. Read-only ERP lookups are configured against the customer's available APIs and agreed field mapping. Contact Center includes a Grandstream UCM hotline connector after a site survey and acceptance calls. The in-app phone supports answering, transferring and placing calls; it is configured, with site trial calls required. Inboxful is sold as a subscription with included users and connected accounts. Every plan includes unlimited messages, conversations and customers without an Inboxful per-message charge. Meta WhatsApp charges and Cloudflare usage beyond included allowances are separate. Channel activation depends on each customer's accounts, permissions and connection testing. Learn more at https://inboxful.net.

inCust Platform