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monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you. AI sales agents identify and qualify leads, the AI Notetaker summarizes calls and suggests next steps, and automations handle updates, follow-ups, and data entry, reducing manual work across the board. From pipelines and dashboards to emails, docs, and customer conversations, your entire revenue process runs on one unified platform. Sellers get clarity to close, and leaders get the real-time insights they need to forecast with confidence. And with monday campaigns, marketing and sales teams can plan, launch, and optimize branded email campaigns directly from their CRM without the need for integrations or extra tools. Key features Simple no-code setup Custom dashboards and reporting AI sales agents AI Notetaker Deal insights and prioritization No-code automations Sequences and mass emails monday campaigns Shared inbox Mobile app Lead enrichment Quotes and invoices 500+ integrations

Average Rating: 4.5/5.0

Total Reviews: 1,830

How Do G2 Users Rate monday CRM?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.7/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.8/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind monday CRM?

  • Seller: monday.com
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Tel Aviv
  • Twitter: @mondaydotcom
    40,761 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10,589 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 74% Small, 23% Medium

What Do G2 Reviewers Say About monday CRM?

AI-generated summary from verified user reviews

Pros
  • Users find monday CRM to be very user-friendly, appreciating its simplicity and helpful features for collaborative work.
  • Users praise the efficient integrations that enhance workflow, making daily tasks smoother and easier to manage.
  • Users value the automation features of monday CRM, enhancing workflow efficiency and minimizing manual tasks.
  • Users appreciate the incredible customizability of monday CRM, enabling tailored solutions for their unique business needs.
  • Users appreciate the user-friendly features of monday CRM, enhancing lead management and overall workflow efficiency.
Cons
  • Users find the learning curve steep, particularly in connecting boards and fully integrating the system.
  • Users find the missing features in monday CRM, like limited automation and columns, significantly hinder their workflows.
  • Users notice limited features in monday CRM, feeling it lacks depth compared to more robust CRM tools.
  • Users find limited customization in monday CRM compared to more robust tools, affecting detailed reporting and complex setups.
  • Users find the integration issues problematic, as they require manual setup and can lead to frustrating lags.

What Are Recent G2 Reviews of monday CRM?

What Are G2 Users Discussing About monday CRM?

Updated August 2026.

How Many CRM Software Products Does G2 Track?

Total Products under this Category: 1,988

Category Stats (Oct 2026)

  • Average Rating: 4.41/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Vryno CRM (+15.16%) - Among all products in this category, Vryno CRM recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 125,900+ Authentic Reviews
  • 1,988+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for CRM Software

G2 Grid® for CRM Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Sales Cloud, HubSpot Sales Hub, monday CRM, Pipedrive, Zoho CRM, Close, Bigin by Zoho CRM, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=monday-crm&focus%5B%5D=pipedrive&focus%5B%5D=zoho-crm&focus%5B%5D=close&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign)

Riibase CRM

Leading CRM Platform for Multi-Industry Growth We build intelligent tools that help businesses of every size and industry manage customer relationships, close more deals, and grow with confidence. Riibase is a comprehensive CRM platform built for businesses of all sizes across industries. Our mission is to empower organisations to build stronger customer relationships through intelligent automation, insightful analytics, and seamless integration. Trusted by 300+ businesses globally across e-commerce, insurance, healthcare, and more. Industry-specific solutions with built-in features tailored for your vertical. Continuous innovation - AI-powered insights, automation, and integrations. Discover the full suite of Riibase tools — from lead management to AI-powered analytics, we have everything your business needs to thrive.

Who Is the Company Behind Riibase CRM?

  • Seller: Riibase
  • Year Founded: 2023
  • HQ Location: Sharjah, AE
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

rijschool software

Rijschool Dashboard is all-in-one driving school management software built for Dutch driving schools. It centralizes lesson scheduling, student management, iDEAL payments, and accounting in one platform — available on desktop and mobile. Key features: automatic overlap detection, WhatsApp integration, student portal, and direct accounting synchronization. Available from €19/month with a 90-day free trial.

Who Is the Company Behind rijschool software?

Rinsed

Who Is the Company Behind Rinsed?

  • Seller: Rinsed
  • Year Founded: 2019
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    65 employees on LinkedIn®

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How it works

Rishta Desk

Managing a Muslim marriage bureau should be about connecting families, not managing spreadsheets, WhatsApp messages, paper records, and scattered profile files. Rishta Desk is dedicated Muslim marriage bureau software and matrimonial CRM built for Mushaidas, professional matchmakers, marriage bureaus, and matrimonial consultants to digitize and manage their complete matchmaking operations. With Rishta Desk, every marriage bureau can create its own branded matrimonial portal with a dedicated address such as deccaninikah.rishtadesk.com. The portal carries the bureau's brand identity and provides a professional online destination where families and individuals can discover matrimonial profiles and connect with their trusted matchmaker. Users can register on the bureau's dedicated matrimonial portal, create their profiles, browse available bride and groom profiles based on the access provided by the bureau, and express interest in potential matches. They can send match requests to the marriage bureau and indicate interest in a bride or groom. The matchmaker remains at the center of the process, managing requests, profile access, communication, and matchmaking decisions through the platform. Rishta Desk provides centralized matrimonial profile management, family profile management, membership management, profile visibility controls, matchmaking, and enquiry management. This helps marriage bureaus replace fragmented spreadsheets, paper records, phone calls, and WhatsApp conversations with structured marriage bureau management software. The platform includes an AI Biodata Parser that helps convert information from WhatsApp messages, images, and PDF biodatas into organized matrimonial profiles, reducing repetitive manual data entry. Privacy is built into the Muslim matchmaking platform with features such as photo confidentiality, blurred profile previews, watermarking, and mutual photo unlocks, helping bureaus control access to sensitive matrimonial photographs. Rishta Desk also supports direct UPI QR payments with 0% platform commission, allowing marriage bureaus to collect payments directly from customers. Matchmakers can generate professional WhatsApp matrimonial cards for sharing profiles and reaching families. Key capabilities include Muslim matrimony software, matrimonial CRM, branded matrimonial portals, self-registration, bride and groom profiles, match requests, matrimonial profile management, AI biodata parsing, membership management, photo privacy, profile unlocks, UPI payments, WhatsApp matrimonial cards, and digital matchmaking workflows. Rishta Desk helps traditional Muslim marriage bureaus build their own digital matchmaking ecosystem, strengthen their online presence, organize their operations, and connect families while keeping the matchmaker at the center of the matchmaking process.

Who Is the Company Behind Rishta Desk?

rivonOS

rivonOS is coworking and managed office management software built in India for Indian operators. It runs the whole business on one platform: members use a web app with nothing to download to book meeting rooms, invite guests, raise requests and use their benefits; centre teams run the day from one screen covering visitors, bookings, requests, parcels and events; and the business manages leads, live seat availability, quotes and discount approvals, agreements and renewals, GST tax invoices, TDS on receipts and collections. Leadership sees occupancy, revenue, dues and renewals across every centre in one control tower.

Who Is the Company Behind rivonOS?

Rolodex

Rolodex is a relationship intelligence platform built to help teams consolidate, organize, and act on their collective network. Headquartered in San Francisco, Rolodex was developed by the team behind Dex (a personal CRM), extending its relationship-centric approach to collaborative workspaces. While Dex helps individuals manage their relationships, Rolodex is purpose-built for small and mid-sized teams. The product has steadily grown since launch, with users across sales, venture capital, consulting, and executive teams. Rolodex integrates with LinkedIn, Gmail, Outlook, and calendar tools to automatically sync contacts, meetings, emails, and activity history. Users can enhance contacts with tags, custom fields, and notes, then organize them into lists or visualize them using tools like Board View, Map View, and Org Charts. Shared workspaces give teams full visibility into their collective network, while smart features like “Keep in Touch” reminders and team activity tracking help ensure that important relationships are nurtured over time. The primary value of Rolodex is its ability to unlock team-wide relationship knowledge—helping users uncover warm introductions, avoid crossed wires, and stay aligned on key contacts. It replaces scattered spreadsheets and siloed address books with one centralized, collaborative network. Whether you’re managing partners, investors, customers, or internal stakeholders, Rolodex gives you a single place to coordinate outreach, track engagement, and drive better outcomes through relationships.

Who Is the Company Behind Rolodex?

Romax CRM

ROMAX CRM is a WhatsApp-first CRM for small and mid-sized businesses in Latin America. Built on Meta's official WhatsApp Business API, it brings every customer conversation into one shared inbox, where an AI agent can answer questions, qualify leads, and book appointments on its own — handing off to a human the moment one is needed. Beyond messaging, it handles contacts, sales pipeline, scheduling with video meetings, template campaigns, and a voice agent that takes calls. Businesses can also connect their own systems through its API to send approved WhatsApp notifications — invoices, reminders, statements — straight from the software they already use

Who Is the Company Behind Romax CRM?

Roundesk

Roundesk : La plateforme CX unifiée pour les centres de contact modernes Fondée sur une vision intégrée de l’expérience client, Roundesk est la première plateforme CX unifiée conçue pour les centres de contact exigeants. Elle centralise téléphonie cloud, quality monitoring, gouvernance & conformité et gestion omnicanal dans un seul cockpit intelligent, nativement intégré – sans dépendance à des modules tiers. Avec Roundesk, les équipes service client, ventes et conformité pilotent toutes leurs interactions depuis une interface unique, synchronisée avec leurs outils métiers (CRM, helpdesk, ERP), pour une expérience client fluide, sécurisée et performante. Pourquoi choisir Roundesk ? Une plateforme 100 % unifiée : Contrairement aux solutions modulaires ou agrégées, Roundesk est conçue nativement intégrée : plus de silos, plus de décalages entre outils. Qualité, conformité, voix et canaux digitaux fonctionnent en parfaite synergie. Conforme dès le premier appel : Grâce à Roundesk GRC, respectez RGPD, DDA, MiFID II ou toute autre réglementation sectorielle avec traçabilité totale, centralisation des preuves et réduction des risques opérationnels – un atout décisif pour les secteurs réglementés (banque, assurance, santé, énergie). CX pilotée par la donnée : Le module Roundesk Quality permet un monitoring intelligent des interactions : écoutes ciblées, scoring automatisé, feedback structuré et coaching personnalisé. Résultat : amélioration continue de la satisfaction client (CSAT, NPS) et de la performance agent. Omnicanalité réelle, pas juste multi-canal : Gérez voix, email, chat, SMS et messagerie dans un même fil de discussion, avec un historique client unifié et une vision 36 0 à chaque interaction. Vos agents voient l’ensemble du parcours client, quel que soit le canal d’entrée. Intégrations fluides et ouvertes : Roundesk s’interface nativement avec les principaux CRM (Salesforce, HubSpot, Microsoft Dynamics), helpdesks (Zendesk, Freshdesk) et outils métiers via API RESTful, webhooks et connecteurs prêts à l’emploi. Cloud natif, sans infrastructure : Solution 100 % cloud, Roundesk ne nécessite aucun matériel ni maintenance IT. Déploiement en quelques heures, montée en charge instantanée, et qualité audio HD garantie grâce à une infrastructure européenne certifiée. Fonctionnalités clés Roundesk Voice – Téléphonie & Call Center intelligent Appels entrants et sortants avec numéros locaux et internationaux Routage intelligent (ACD) et file d’attente dynamique Supervision en temps réel avec tableaux de bord live Enregistrement automatique et analytics conversationnels Roundesk Quality – Monitoring qualité natif Ecoutes aléatoires ou ciblées (mots-clés, émotions, conformité) Grilles de scoring personnalisables par métier ou réglementation Feedback et plans d’action directement dans la plateforme Reporting qualité versus performance commerciale Roundesk GRC – Gouvernance, Risque & Conformité Conservation légale et sécurisée de toutes les interactions Gestion des consentements et droits des clients (RGPD, droit à l’oubli) Audit trail complet et export de preuves certifiées Alertes en temps réel sur écarts de conformité Omnicanal unifié – Une seule vue client Gestion centralisée de voix, email, chat, SMS et messagerie Historique unifié avec contexte (appels, tickets, commandes, notes) Transfert fluide entre canaux sans perte d’information Disponibilité agent synchronisée sur tous les points de contact Tableaux de bord et analytics avancés KPIs personnalisables (NPS estimé, taux de résolution, conformité, etc.) Alertes proactives sur dérive de performance ou risque client Export automatisé et partage sécurisé de rapports Idéal pour Centres de contact B2B et B2C souhaitant unifier leurs outils Secteurs réglementés (finance, assurance, santé, énergie, télécom) Equipes CX, qualité, conformité et operations en quête de traçabilité Entreprises en croissance cherchant une solution évolutive et sans dette technique Prêt à transformer votre centre de contact ? Roundesk n’est pas une simple solution de téléphonie : c’est votre plateforme stratégique pour piloter l’expérience client, la performance et la conformité dans un seul endroit. Demandez une démo personnalisée et découvrez comment centraliser, sécuriser et améliorer chaque interaction client. Disponible en SaaS – Hébergé en Europe –  RGPD – API ouverte – Support dédié francophone et anglophone

Who Is the Company Behind Roundesk?

  • Seller: Roundesk
  • Year Founded: 2018
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®
  • Phone: +33 1 76 234 234

RunPractice

RunPractice is patient relationship management software for independent and wellness practices. AI staff answer patients and book appointments 24/7, prepare each patient before the visit, turn the visit into a review-ready note, follow up afterward and bring patients back on time. A patient portal handles appointments, forms, records and payments, with telehealth built in, and one dashboard shows every patient interaction. Practitioners make every clinical decision.

Who Is the Company Behind RunPractice?

RydrexCRM

Streamline your business with RydrexCRM - your all-in-one solution for CRM, HRM, finance, and project management. Centralize workflows, automate tasks, and boost growth effortlessly. Start simplifying your operations today - sign up for a free trial and experience the difference!

Who Is the Company Behind RydrexCRM?

  • Seller: Rydrex
  • Year Founded: 2017
  • HQ Location: Mysore, IN
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

RYNR

RYNR is a freight sales system for international freight forwarders and logistics service providers. It combines CRM, quote follow up, marketing automation and AI assisted communication in one platform that comes preconfigured for the agent business and runs next to the forwarder's existing TMS, ERP and operational tools. Every quote becomes a deal with shipper, trade lane, mode, validity date, margin and owner, and every quote ends with a clear status: won, lost or expired. Follow up runs on a cadence per transport mode, for example air the next day, LCL after two days and FCL after three, and stops as soon as the customer replies. Email, WhatsApp, SMS, social messages and website chat land in one conversation view on the contact, so the history stays with the company when a salesperson leaves. Sequences for network conferences, a partner pipeline for agents and reactivation of customers who go quiet are built in. Teams build landing pages with request forms for new lanes and events, let customers and agents book calls on the company's own domain, collect signatures on credit forms and agency agreements, and send invoices and payment links for services billed outside the TMS. Dashboards show conversion by lane, salesperson and customer segment. On Professional and Premium, AI drafts replies to standard enquiries and drafts lane updates and posts for review before anything goes out, and the API and webhooks connect RYNR to the TMS. Premium adds AI handling of missed calls. Pricing is flat for the whole team instead of per seat, with three plans and a 30 day trial. RYNR was founded by Karsten Kaya, who has more than twenty years of experience in freight forwarding and project cargo.

Who Is the Company Behind RYNR?

  • Seller: RYNR
  • Year Founded: 2026
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Rynxly • The Advanced SIM-Based Calling CRM

Rynxly is a SIM-based Calling CRM designed for sales teams and calling-driven businesses. It connects real mobile SIM calls with a smart CRM system to automatically track calls, manage leads, set follow-ups, and monitor team performance—all from one dashboard. Unlike VoIP-only tools, Rynxly focuses on real call quality, transparency, and productivity, helping teams close more deals with better control and insights.

Who Is the Company Behind Rynxly • The Advanced SIM-Based Calling CRM?

  • Seller: Rynxly
  • Year Founded: 2026
  • HQ Location: NOIDA, IN
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
Julie Jung
JJ
Researched and written by Julie Jung
Updated October 16, 2026