Top Free Conversational Marketing Software - Page 10

Dialog

Dialog is a generative AI-powered conversational commerce platform built to enhance the online shopping experience for e-commerce brands. By engaging website visitors in real time, Dialog replicates the in-store experience through instant answers, smart product discovery, and personalized product recommendations based on shopper behavior. Seamlessly integrating with leading e-commerce platforms, Dialog adapts to each brand’s tone of voice for natural, consistent customer interactions. By reducing cart abandonment, improving customer satisfaction, and increasing conversion rates, Dialog helps online retailers drive more revenue with an intuitive, AI-driven customer experience. Already working with top e-commerce brands such as Oh my cream!, Delsey Paris, La belle boucle, Jollymama, MG Motors, Aime, Gerard Bertrand and more to come !

Average Rating: 5.0/5.0

Total Reviews: 13

DM Tracker

DM Tracker is a full-stack Instagram DM CRM designed for coaches, consultants, agencies, and high-ticket sales teams who run their business from Instagram DMs. The platform eliminates the chaos of spreadsheets and missed follow-ups by automatically tracking every conversation, organizing leads into customizable follow-up stages, and providing real-time analytics on what's actually converting. Key features: customizable follow-up boards (1, 3, 7, 30+ day stages), analytics dashboards with reply rates by script and reason, A/B testing for DM scripts, team leaderboards for accountability, unlimited contact tracking with full outreach history, and real-time alerts. Integrates with ManyChat for automatic Instagram DM monitoring. Battle-tested with 120+ coaches and consultants. 2.1M+ leads tracked. 37% average reply rates. 100% Instagram-compliant, zero ban risk. Setup takes 5 minutes.

DOS AI

DOS AI connects to your WhatsApp business number, your Instagram Direct and your Telegram bot, and answers customers in place of a receptionist. It quotes your prices and services from your own materials, understands voice notes and photos, books free slots from Google Calendar or a spreadsheet, and hands the chat to a person when a question gets hard. It follows up on its own with people who asked and went quiet. In Kazakhstan it also sends a Kaspi invoice inside the chat. You describe how the bot should behave in words, the way you would brief a new hire: no flowcharts, no code. It connects to Bitrix24, amoCRM and Kommo, AlfaCRM, iiko, MoySklad, Google Sheets and Calendar; developers get a REST API, webhooks and an MCP server. It works in any country with WhatsApp, Instagram or Telegram. The dashboard is in English, Russian and Kazakh, and the bot replies in the customer's language. $25 a month per project, Telegram is free, the first 14 days are free, and sign-up adds $5 to the balance with no card. You pay for AI replies as you use them.

EvoAI

EvoAI is the AI customer experience platform for DTC and eCommerce, built on a first-party identity graph instead of stateless session IDs. Three apps, one brain: AI Sales Assistant for Conversational Commerce Platforms, conversational support with customer service automation and 24/7 customer self-service, and AI Search. One shopper profile across chat, email, SMS, WhatsApp, and Facebook Messenger. Also one of the few Digital Customer Service Platforms built for DTC: modern help desk, brand-native live chat, conversational marketing, and social customer service. One inbox, one memory. Sit on top of Gorgias, Kustomer, Zendesk, Richpanel, Freshdesk, or Help Scout, or run EvoAI native. Free trial for any-size brand. 30%+ CX cost reduction on signup. Live in days. Built on Blotout. Trusted by 1,300+ DTC brands including Plug.tech, Beard Struggle, Oakcha, and Caden Lane.

FlatRateChat

FlatRateChat is an AI chatbot for small business websites. It reads your public pages and answers visitors' questions from that text only, with a link to the page each answer came from. If the answer isn't on your site, it says so and shows your contact details instead of guessing. Pricing is flat: no message credits, no add-ons and no overage charges. On any website it's $59 a month for up to 500 pages and 5,000 AI answers a month; above that, the bot keeps answering at up to 10 answers an hour instead of charging more. Setup is one line of code and works on WordPress, Wix, Squarespace, Shopify, Webflow and plain HTML. On Wix, install it from the Wix App Market with no code. There's a free plan (50 pages, 100 AI answers a month, no card) and paid plans from $19 a month. It re-reads your site every week and emails you the questions it couldn't answer, so you know what to add. Your content is never used to train AI models. It can be wrong sometimes, like any AI.

FlowDM

FlowDM is an Instagram DM automation platform that helps businesses, creators, and agencies turn social media engagement into customers—without spending hours replying manually. Automatically send personalized direct messages when someone comments on your posts, responds to Stories, or uses specific keywords. Capture leads, deliver links, answer FAQs, and nurture prospects on autopilot while keeping conversations natural and engaging. FlowDM also includes AI-powered comment management to filter genuine customer inquiries from spam, making it easier to prioritize high-value conversations. With a simple setup, analytics, and affordable pricing, FlowDM is a cost-effective alternative to traditional Instagram automation tools for businesses looking to increase conversions and save time.

FROGED

FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions, always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: - Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. - Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. - AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools. FROGED is the only platform that merges real Human Touch with Artificial Intelligence, turning customer service from a cost center into a revenue generator.

Average Rating: 4.2/5.0

Total Reviews: 14

Further

Further is Senior Living’s AI partner for today and tomorrow. One unified AI platform that unlocks hidden NOI through personalized, best-in-class community experiences. Solutions span the whole organization: - AI for Marketing: 2X qualified leads - AI for Sales: convert 33% more leads into move-ins - AI for Resident Experience: add 2.5 years to average length of stay - AI for Ops (coming soon): give every employee 15 hours/week back - Competitive Market Intelligence: real-time competitive insights and alerts Every product integrates with your CRM and EHR, delivering flawless experiences for prospects, residents, and your team.

Average Rating: 4.0/5.0

Total Reviews: 1

Futr

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required

Average Rating: 4.7/5.0

Total Reviews: 21

Hachly AI

Hachly AI is an AI conversational platform for B2B businesses. Its only job is to convert your website visitors into warm leads for your sales team (without wasting their time)

Helo Broadcast

Helo Broadcast is an AI-powered control platform that helps businesses plan, execute, and optimize large-scale messaging campaigns across channels like WhatsApp, SMS, RCS, Email, and Voice. It enables teams to build customer journeys, personalize content, and automate campaigns using tools like AI Studio, Journey Builder, and Multi-Channel Orchestration (MCO). The platform continuously improves performance with AI-driven recommendations, A/B testing, and real-time optimization for better engagement and ROI. It also ensures compliance and governance through features like Watch Tower, which manages frequency caps, quiet hours, and policy checks across channels. With built-in analytics, failover routing, and scalable infrastructure, it helps businesses deliver measurable results from messaging campaigns efficiently.

Helpium

Helpium is an AI customer service platform for any business that talks to its customers on WhatsApp, Instagram, Facebook Messenger, email, Mercado Libre or website chat: online stores, real estate agencies, clinics, beauty salons, professional services and more. Every conversation arrives in a single inbox. Unlike a basic chatbot, Helpium takes action: it checks real information like order status, stock or appointment availability, books appointments, sends files such as price lists or catalogs, and qualifies leads with AI workflows. When a conversation needs a person, it hands it over to your team with the full context. It learns your business from your website and documents, and you stay in control with draft mode, testing before going live and clear rules for what the AI can do. Flat price per account with unlimited seats. Try it free for 14 days, no credit card required.

IgorIA

InnReply

InnReply is a small chat box for the websites of small inns, B&Bs, motels and cabin resorts. It learns from your own website (your FAQ, policies, room pages, breakfast and pet rules) and answers guests' questions any time of day. It only uses what's on your site. If it isn't sure, it says so, takes the guest's email and sends the question to you. You hit reply and your answer goes straight to the guest. When a guest asks about dates, the chat shows which rooms are free for those dates, with a photo of each room and the price from your booking system. "See all rooms" opens your own booking page with the guest's dates already filled in, so they book and pay with you, not a third party. It matches your website's colors, and you get a weekly summary of what guests asked. We'll install it for you. Just add us as a helper on your website builder. Or paste one line yourself. Plans: Free, up to 40 chats a month for one location, no card needed. Or $8 a month for up to 1,000 chats, covering up to 2 locations, with a 7-day free trial (a card is needed to start the trial). No contract.

InstantResponse.AI

InstantResponse.AI is the AI front desk for local service businesses. It replies to message leads from Google Local Services Ads, Yelp, Thumbtack and your website chat widget in seconds, 24/7. The AI follows your rules (services, starting prices, offers and hours), asks the qualifying questions you set, collects the customer's phone number or confirms a time, follows up when leads go quiet, and hands off to your team with alerts by WhatsApp, SMS and email. All leads land in one inbox, along with Google LSA call recordings, transcripts and AI summaries. Reports cover Yelp Ads, Google LSA (including lead credits), Google Business Profile and leads by source. Native Workiz integration, plus Zapier and webhooks. Plans from $99/month with unlimited leads and messages, a 14-day free trial and no contracts.