Conversational Intelligence Software Resources

Glossary Terms and Discussions to expand your knowledge on Conversational Intelligence Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find feature definitions and discussions from users like you.

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Conversational Intelligence Software Glossary Terms

Conversational AI

Conversational AI is a branch of artificial intelligence using machine learning and natural language processing to engage with users in human language.

by Harshita Tewari

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Browse through dozens of terms to better understand the products you purchase and use everyday.

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Conversational Intelligence Software Discussions

Question on: Clari

Is there a way to make changes to the scheduler on a weekly basis?

I currently have the scheduler set so that my availability is the same week in and week out - is it possible to change this so that I can have a more flexible availability?

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Based on my experience, each time you leverage the scheduler it pulls from real time calendar availability. At this point, I don't know of an auto run scheduler which will pull it each week. Each time you will manually have to add your slots of free time.

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Answered: Nick Black on March 3, 2020

Hi Alissa, beyond going into your calendar availability settings each week and directly editing your available hours there, the best way to change your availability on a weekly basis would be to mark times off on your calendar itself as busy if you don’t want meetings scheduled then. As the Groove scheduler will always reflect the availability on your actual calendar as well as what is set through Groove, this will make sure that week to week you can section off times you may not want to have meetings without having to edit the availability directly within Groove.

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Answered: Michelle Chen on March 5, 2020

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Question on: Clari

What is on the road map for end of Q1 beginning of Q2?

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Hi Amanda, thanks for reaching out. Someone from our CS team will reach out to answer your question.

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Answered: Michelle Chen on June 30, 2020

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Question on: Clari

Do you have an App? And what does that look like?

I work a lot on the road or from my phone. It would be nice to utilize groove in the app form or when I'm sending emails from my gmail, and still be able to track it.

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Groove does not yet have an app. It does make things a little difficult since it's entirely web/computer based. But I have to say, that's the only ding I give it. Super useful otherwise.

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Answered: Nick Rizzi on January 2, 2020

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