Conversational Intelligence Software Resources

Glossary Terms and Discussions to expand your knowledge on Conversational Intelligence Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find feature definitions and discussions from users like you.

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Conversational Intelligence Software Glossary Terms

Conversational AI

Conversational AI is a branch of artificial intelligence using machine learning and natural language processing to engage with users in human language.

by Harshita Tewari

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

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Conversational Intelligence Software Discussions

Question on: Clari

How can I get the Indian Accent/ neutral accent script?

I always neutral accent, I need valid subtitles or script for my calls, past calls also.

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Watch more podcast of Indian Influencer so that you will get idea about the way we are speaking ang our tounge twisting.

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Answered: Roshan Singh on September 23, 2023

This is more robotic, The more you are with Wingman it identifies your accent, or else you could ask for help with the wingman team. Have you been to there page yet?

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Answered: sandeep Chembeyil on December 2, 2019

Navas you are right that the quality of transcription can vary with accents. Our system is quite robust across Indian accents. If you would like to try it out, you can reach out to us through our website for a free trial.

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Answered: Shruti Kapoor on December 6, 2019

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Question on: Clari

What can your Dialer do?

Dialer

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You can do the following with our Dialer: 1. Click-to-Call: Start any call from Gmail, Salesforce, or Flow with our built-in dialer. Say goodbye to manual dialing and wrong numbers. 2. Local Presence Calling: Make your calls from numbers with area codes that your prospects will recognize — and boost your connect rates by more than 50%. 3. Auto-call Logging: All of your call data syncs from the dialer directly into the contact history in Salesforce. Groove prompts you to add the call outcome and any notes, so your records are as accurate as possible. 4. Call Analytics: See high-level analytics on call results, including the best days of the week and times of day to make calls, and so much more.

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Answered: Ha NGUYEN on October 17, 2019

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Question on: Clari

How does Groove integrate with Salesforce?

Salesforce Integration

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Groove is built on Force.com with unmatched Salesforce integration. With Groove, you can automatically log each email and calendar meeting in Salesforce. Salesforce sync even supports automated actions, custom fields, and custom objects

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Answered: Ha NGUYEN on October 17, 2019

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