# Best Contact Center Consulting Providers - Page 2

*By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)*






## How Many Contact Center Consulting Providers Products Does G2 Track?
**Total Products under this Category:** 65

### Category Stats (Jul 2026)
- **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings

*Last updated: July 21, 2026*


## How Does G2 Rank Contact Center Consulting Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 300+ Authentic Reviews
- 65+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


---

**Sponsored**

### Zingtree

Agentic AI Workflow Orchestration for Complex CX. Zingtree is the agentic workflow orchestration platform for complex, high-risk CX. Zingtree’s enterprise-grade workflow automation platform empowers CX, support, and operations leaders to safely automate and resolve even the most challenging contact center requests. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right. Our customers across Financial Services, Healthcare, Consumer Products, Software &amp; Services, and many more, see up to: - 30% boosts in customer satisfaction (CSAT) - 40% increases in revenue - 30% increases in First Contact Resolution (FCR) - 12X increases in deflections - 85% reductions in agent ramp time - 70% reductions in contact center costs



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=2264&amp;secure%5Bchosen_at%5D=2026-07-23T15%3A05%3A18Z&amp;secure%5Bdisplayable_resource_id%5D=1010618&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=retargeted_product&amp;secure%5Bplacement_resource_ids%5D%5B%5D=88834&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=88834&amp;secure%5Bresource_id%5D=2264&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=llm_category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcontact-center-consulting%3Fpage%3D2&amp;secure%5Btoken%5D=bf9f01b1597d609b827518752968aae6b80f62aa4fe96c4a2f5933a2eb4b75fc&amp;secure%5Burl%5D=https%3A%2F%2Fwww.zingtree.com%2Fen%2Fdemo-request%3Futm_source%3Dg2%26utm_medium%3Dpaidsearch&amp;secure%5Burl_type%5D=book_demo)

---

## What Are the Top-Rated Contact Center Consulting Providers Products in 2026?
### 1. [Cloudlinx](https://www.g2.com/products/cloudlinx/reviews)
Cloudlinx focuses on helping clients avoid the costliest of mistakes within CCaaS selections and migrations through hard-earned experience, an aggressive selection process and strategic negotiations. We ensure that our clients get the best overall value and that they are properly prepared internally for a CCaaS migration.



**Who Is the Company Behind Cloudlinx?**

- **Seller:** [Cloudlinx](https://www.g2.com/sellers/cloudlinx)
- **Year Founded:** 2014
- **HQ Location:** Rockville Centre, US
- **LinkedIn® Page:** https://www.linkedin.com/company/27024062 (9 employees on LinkedIn®)






### 2. [Cloud Telephony](https://www.g2.com/products/daffytel-technologies-india-pvt-ltd-cloud-telephony/reviews)
At Cloud Telephony, our sales and support teams have over six years of experience in the telecommunications industry. Experienced sales team available nationwide.&amp;nbsp;Largest team of engineers in the industry so you have support when you need it. Our helpdesk is open 24/7.&amp;nbsp;One solution to scale with your business: Whether you’re a small business looking to grow Bigger, a large business wanting to streamline, or a multi-site business needing to work as one, we have got a solution to match and can evolve as you do



**Who Is the Company Behind Cloud Telephony?**

- **Seller:** [DAFFYTEL TECHNOLOGIES INDIA PVT LTD](https://www.g2.com/sellers/daffytel-technologies-india-pvt-ltd)
- **Year Founded:** 2020
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/daffytel (7 employees on LinkedIn®)






### 3. [Conectys](https://www.g2.com/products/conectys/reviews)
We’re Conectys. Bold, AI-Native, Human-Powered Outsourcing. If you’re a fast-scaling, digital-native brand, then you’re in the right place. For world-class:&amp;nbsp; - customer experience, - content moderation, - data annotation, - gig workforce, - EOR services, Our edge? We combine AI technology with multilingual human expertise. 15+ delivery hubs, 35+ languages, and flexible models. Empowering global leaders in gaming, social media, fintech, e-commerce, and travel. Building experiences for the non-conformists.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Conectys?**

- **Seller:** [Conectys](https://www.g2.com/sellers/conectys)
- **Year Founded:** 2004
- **HQ Location:** Bucharest, RO
- **LinkedIn® Page:** https://www.linkedin.com/company/conectys (1,934 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Conectys?

**"[An amazing multilingual BPO](https://www.g2.com/survey_responses/conectys-review-8695381)"**

**Rating:** 5.0/5.0 stars
*— Prateek S.*

[Read full review](https://www.g2.com/survey_responses/conectys-review-8695381)

---



### 4. [Connect Managed Services](https://www.g2.com/products/connect-managed-services/reviews)
Connect provides high availability and pain free transformation of business-critical Contact Centre and Unified Communications environments for businesses globally.



**Who Is the Company Behind Connect Managed Services?**

- **Seller:** [Connect Managed Services](https://www.g2.com/sellers/connect-managed-services)
- **Year Founded:** 1990
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/connectmanagedservices (1,315 employees on LinkedIn®)






### 5. [Converged Communication Systems](https://www.g2.com/products/converged-communication-systems/reviews)
Converged Communication Systems (CCS) provides best-in-class IP Telephony / Unified Communications solutions, and delivers pro-active support services for businesses of all sizes nationwide. We specialize in a full range of solutions including on-premise, hosted / cloud (public or private), and hybrid cloud solutions. Our portfolio includes several brands which enables us to approach our client engagements in an unbiased manner, allowing us to be true consultants.



**Who Is the Company Behind Converged Communication Systems?**

- **Seller:** [Converged Communication Systems](https://www.g2.com/sellers/converged-communication-systems)
- **Year Founded:** 2003
- **HQ Location:** Evanston, US
- **Twitter:** @CCStelephony (305 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/converged-communication-systems (22 employees on LinkedIn®)






### 6. [Customer Case Management](https://www.g2.com/products/customer-case-management/reviews)
Pernixon&#39;s Customer Case Management is a comprehensive software solution designed to streamline and optimize the management of customer interactions, ensuring timely and effective resolution of issues. By centralizing customer data and automating key processes, it enhances operational efficiency and elevates customer satisfaction. Key Features and Functionality: - Case Creation and Tracking: Capture cases from multiple channels such as email, phone, web forms, social media, and chat. Assign unique identifiers to each case for easy tracking and reference. - Customer Information Management: Maintain detailed profiles for customers, including contact information, interaction history, and previous cases. - Task Assignment and Tracking: Effectively assign and monitor the progress of tasks to ensure important benchmarks and deadlines are met. - Integrated Appointment Scheduling: Reduce missed appointments and improve client adherence to treatment plans with scheduling tools that allow care team members to set reminders for upcoming appointments. - Reporting and Analytics: Track client outcomes, monitor utilization, and identify areas for improvement through robust reporting and analytics capabilities. Primary Value and Solutions Provided: Pernixon&#39;s Customer Case Management addresses the challenges of disorganized knowledge bases and manual support processes by providing a unified platform that integrates data, automates workflows, and enhances collaboration. This leads to faster case resolution, improved customer satisfaction, and a more efficient operational framework.



**Who Is the Company Behind Customer Case Management?**

- **Seller:** [Pernixon Solutions](https://www.g2.com/sellers/pernixon-solutions)
- **Year Founded:** 2020
- **HQ Location:** Pune, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/pernixon (1 employees on LinkedIn®)






### 7. [customer support outsourcing](https://www.g2.com/products/customer-support-outsourcing/reviews)
ContactPoint 360 takes a new hybrid approach to CX by offering full-service omnichannel contact center solutions, digital transformation experts, and full-stack developers all working together to assist our clients to connect with their customers via all points on the customer journey compass. ContactPoint 360 is a global BPO with locations in Canada, The United States, Colombia, India, the Philippines, the United Kingdom, and Greece. Our ability to aggregate such a wide array of talent, technology, and expertise across the world within one agile organization is what adds the 360 to ContactPoint!



**Who Is the Company Behind customer support outsourcing?**

- **Seller:** [ContactPoint 360](https://www.g2.com/sellers/contactpoint-360)
- **Year Founded:** 2007
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/contact-point-360 (1,997 employees on LinkedIn®)






### 8. [Epic Connections](https://www.g2.com/products/epic-connections/reviews)
Ensure your contact center operates like a well-oiled machine. Realize your desired results with EPIC’s oversight and governance.



**Who Is the Company Behind Epic Connections?**

- **Seller:** [Epic Connections](https://www.g2.com/sellers/epic-connections)
- **Year Founded:** 2003
- **HQ Location:** Omaha, US
- **LinkedIn® Page:** https://www.linkedin.com/company/898831 (4 employees on LinkedIn®)






### 9. [Eventus](https://www.g2.com/products/eventus/reviews)
Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.



**Who Is the Company Behind Eventus?**

- **Seller:** [Eventus](https://www.g2.com/sellers/eventus)
- **Year Founded:** 2009
- **HQ Location:** Englewood, US
- **LinkedIn® Page:** https://www.linkedin.com/company/327706 (115 employees on LinkedIn®)






### 10. [Everise CX, Everise DX, Everise HX, Everise PX](https://www.g2.com/products/everise-cx-everise-dx-everise-hx-everise-px/reviews)
Everise offers enterprises the solutions and technology they need to rapidly scale their brands across markets, and to evolve their offering through the product or service lifecycle. Some of the world’s most loved brands have products and services that are tested, protected, supported and sold by Everise. Our cutting-edge technology, diverse talent, entrepreneurial spirit and innovative solutions ensure we continually evolve to build fresh experiences for our people and partners.  We are strategically located across seven markets to offer high-growth businesses a flexible combination of domestic, near-shore, off-shore, and home-based resources, that mean our partners can keep customer satisfaction high, expenses low and operations resilient. Our modern, unique approach combines the empathy of humans with our AI, robotic process automation, analytics and secure cloud-based technology solutions. The Everise tech stack, combined with our proprietary platform, exage, puts true digital experience transformation within reach of any customer-focused business.



**Who Is the Company Behind Everise CX, Everise DX, Everise HX, Everise PX?**

- **Seller:** [Everise](https://www.g2.com/sellers/everise)
- **HQ Location:** Plantation, US
- **LinkedIn® Page:** https://www.linkedin.com/company/everiseglobal/mycompany (8,572 employees on LinkedIn®)






### 11. [Exponential-e](https://www.g2.com/products/exponential-e/reviews)
Innovation is at the core of Exponential-e, and has been since our inception in 2002. We wholly own our superfast Network, and our fusion of complementary technologies - a carrier-class Network and Cloud infrastructure - means we can deliver enterprise applications at wire speed for a superior end-user experience. Technology is the beating heart of your business, and is undoubtedly fuelling your growth and sustaining your competitive advantage. What you don’t need is the complexity that comes with multiple service providers and varying service levels. At Exponential-e, we strive to constantly exceed expectations in innovation and service; what’s more we can provide a single end-to-end SLA. At Exponential-e, our Cloud services do not transcend the public Internet. Instead, they reside on a customer&#39;s LAN, on the clean side of the firewall, so security and privacy concerns are negated. Our vast product portfolio enables us to create tailored solutions for each individual customer, ensuring that we meet their exact needs and requirements – whether that be for Data Centre, Cloud, Unified Communications, Security, or IT Services. Exponential-e has been awarded 9 ISO accreditations and is supported by a UK based 24 / 7 x 365 service desk.



**Who Is the Company Behind Exponential-e?**

- **Seller:** [Exponential-e](https://www.g2.com/sellers/exponential-e-43504d7f-71ef-40cb-9f41-a06a65f376c5)
- **Year Founded:** 2002
- **HQ Location:** London, England, United Kingdom
- **Twitter:** @Exponential_e (2,823 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/exponential-e (691 employees on LinkedIn®)






### 12. [Harte Hanks](https://www.g2.com/products/harte-hanks/reviews)
Harte Hanks is a global leader in customer experience, dedicated to partnering with clients to deliver seamless solutions. Our expertise spans exceptional print production, efficient fulfillment and logistics, engaging customer care, creative agency services, and data-driven analytics—all aimed at helping clients better serve, attract, and connect with their customers.



**Who Is the Company Behind Harte Hanks?**

- **Seller:** [Harte Hanks](https://www.g2.com/sellers/harte-hanks)
- **Year Founded:** 1923
- **HQ Location:** Chelmsford, Massachusetts, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/hartehanks (4,292 employees on LinkedIn®)
- **Ownership:** NASDAQ: HHS






### 13. [Helphouse](https://www.g2.com/products/helphouse/reviews)
Optimize your customer support We have a demonstrated history of optimizing customer support for some of the biggest brands.



**Who Is the Company Behind Helphouse?**

- **Seller:** [HelpHouse.io](https://www.g2.com/sellers/helphouse-io)
- **Year Founded:** 2017
- **HQ Location:** Odense C, DK
- **LinkedIn® Page:** https://www.linkedin.com/company/helphouse/ (5 employees on LinkedIn®)






### 14. [Intelligent Visibility](https://www.g2.com/products/intelligent-visibility/reviews)
Intelligent Visibility: Services-Led Infrastructure Modernization Intelligent Visibility helps enterprises modernize infrastructure, improve observability, and operate confidently. We combine: Aegis Managed Services: Proactive monitoring, response, configuration, and lifecycle management for operational excellence. Full Lifecycle Professional Services: Expert consulting, design, implementation, and optimization. Integrated Technology Solutions: As a value-added reseller, we leverage key partnerships (AWS, Arista, Cisco, Palo Alto, etc.) to deliver and implement the right technology within our service frameworks. Partner with us for end-to-end solutions that reduce complexity and accelerate outcomes in hybrid environments.



**Who Is the Company Behind Intelligent Visibility?**

- **Seller:** [Intelligent Visibility](https://www.g2.com/sellers/intelligent-visibility)
- **Year Founded:** 2015
- **HQ Location:** Raleigh, US
- **LinkedIn® Page:** https://www.linkedin.com/company/intelligent-visibility-inc-/ (16 employees on LinkedIn®)






### 15. [iQor](https://www.g2.com/products/iqor/reviews)
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 40,000+ amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com.


**Average Rating:** 3.9/5.0
**Total Reviews:** 4

**Who Is the Company Behind iQor?**

- **Seller:** [iQor](https://www.g2.com/sellers/iqor)
- **Year Founded:** 1998
- **HQ Location:** St. Petersburg, FL
- **Twitter:** @iQor (2,950 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/iqor (25,761 employees on LinkedIn®)
- **Phone:** 800-811-4214

**Who Uses This Product?**
- **Company Size:** 50% Small-Business, 25% Enterprise



#### What Are Recent G2 Reviews of iQor?

**"[My experience with iQor](https://www.g2.com/survey_responses/iqor-review-11118273)"**

**Rating:** 4.0/5.0 stars
*— Jean I.*

[Read full review](https://www.g2.com/survey_responses/iqor-review-11118273)

---

**"[Business Solvers](https://www.g2.com/survey_responses/iqor-review-8678939)"**

**Rating:** 5.0/5.0 stars
*— Mukut N.*

[Read full review](https://www.g2.com/survey_responses/iqor-review-8678939)

---



### 16. [JourneyWorCX™](https://www.g2.com/products/journeyworcx/reviews)
The JourneyWorCX framework leverages Servion&#39;s deep CX integration expertise and strategic platform partnerships with Genesys, NICE, and Cisco along with Servion’s Innovation partners Parloa, inQuba and Verint to turn complex, fragmented customer experiences into orchestrated, personalized journeys with ROI-driven outcomes. JourneyWorCX is Servion’s AI-powered customer journey orchestration solution that helps enterprises map, monitor, and optimize every interaction across digital and human channels. By combining journey mapping, agentic AI, and real-time analytics, it enables businesses to proactively identify friction points, engage customers before they are lost, and drive measurable improvements in loyalty, retention, and revenue. JourneyWorCX empowers organizations to deliver seamless, personalized experiences while enhancing agent productivity and overall CX performance.



**Who Is the Company Behind JourneyWorCX™?**

- **Seller:** [Servion](https://www.g2.com/sellers/servion-a32e165b-03f4-477d-9303-1ee372e0b401)
- **Year Founded:** 1995
- **HQ Location:** Mount Laurel, New Jersey, United States
- **Twitter:** @Servion (2,183 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/servion-global-solutions (1,202 employees on LinkedIn®)
- **Phone:** +1 877-550-8527






### 17. [Klynk](https://www.g2.com/products/klynk/reviews)
Klynk is an AI maestro for email campaigns, enabling the creation of customized and data-driven emails designed for GTM teams.



**Who Is the Company Behind Klynk?**

- **Seller:** [Klynk](https://www.g2.com/sellers/klynk)
- **Year Founded:** 2020
- **HQ Location:** Danville, US
- **LinkedIn® Page:** http://www.linkedin.com/company/glance (1 employees on LinkedIn®)






### 18. [MCI](https://www.g2.com/products/mci/reviews)
We design, launch, operate, and transform call center business processes to reduce cost, mitigate risk, and improve performance. Our BPO contact center services and solutions create value by elevating the customer experience, increasing efficiencies, and reducing costs. Our comprehensive portfolio of business process outsourcing services spans all customer interaction points, including inbound and outbound call center solutions, digital customer support, information technology, AI-powered automation, analytics, CX strategy, and professional services. Whether you require revenue growth services, customer care, technical support, or debt recovery, we can meet your customers where they are - across channels throughout the entire customer lifecycle. Learn more about our suite of CX BPO services and our industry expertise.



**Who Is the Company Behind MCI?**

- **Seller:** [MCI](https://www.g2.com/sellers/mci)
- **Year Founded:** 2002
- **HQ Location:** Iowa City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/mci-federal-services (1,427 employees on LinkedIn®)






### 19. [MiXBS](https://www.g2.com/products/mixbs/reviews)
MiXBS is an innovative cloud-based outsourcing firm specializing in contact center solutions and customer support services. Founded in 2019, the company offers a range of services designed to enhance customer experiences and drive business growth. These services include market research, customer development, inbound and outbound call handling, and sales support. MiXBS serves various industries such as logistics, healthcare, retail, and events.



**Who Is the Company Behind MiXBS?**

- **Seller:** [MiXBS](https://www.g2.com/sellers/mixbs)
- **Year Founded:** 2019
- **HQ Location:** 9204, US
- **LinkedIn® Page:** https://www.linkedin.com/company/mixbs (14 employees on LinkedIn®)






### 20. [Outsourcing Call Center Solution](https://www.g2.com/products/outsourcing-call-center-solution/reviews)
Gone are the days when companies used to hold all customer care activities in-house. In today’s day and age, companies have started outsourcing because they can efficiently cut back on costs since an in-house setup needs time, space, and staff. c2o has earned its place as the best outsourcing business solution provider in the UK. We provide world-class inbound (exclusively handle calls initiated by the customer), outbound services (call centre representatives to make calls to customers or sales leads), digital marketing, and IT solutions; helping businesses prosper and reach their goals. Businesses that have chosen c2o have witnessed reduced operation costs and increased efficiency. We provide specialised knowledge and trained agents so they can help provide strategies based on the client’s mood and product. Our managers have valuable skills and are proficiently trained in call centre management. They solve complex problems of the customers and make sure that all other workers are providing first-class services too. Our call centre staff is organised into a multi-tier support system for more efficient handling of calls and offering multiple solutions.



**Who Is the Company Behind Outsourcing Call Center Solution?**

- **Seller:** [c2o](https://www.g2.com/sellers/c2o)
- **Year Founded:** 2017
- **HQ Location:** Islamabad, PK
- **LinkedIn® Page:** https://www.linkedin.com/company/c2oofficial (169 employees on LinkedIn®)






### 21. [Premier CX](https://www.g2.com/products/premier-cx/reviews)
Premier CX is an award-winning creative customer touch point agency that reduces costs and increases customer contact opportunities for brands and businesses across every sector.



**Who Is the Company Behind Premier CX?**

- **Seller:** [Premier CX](https://www.g2.com/sellers/premier-cx)
- **Year Founded:** 1996
- **HQ Location:** Whitchurch, GB
- **Twitter:** @premiercx (159 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/premiercx/ (32 employees on LinkedIn®)






### 22. [Premium Plus](https://www.g2.com/products/premium-plus/reviews)
Premium Plus is a certified Zendesk partner with a strong track record in helping CX and EX teams succeed. Over 1,000 organisations trust us to guide them through every stage of their Zendesk journey. We assist with everything from choosing and buying Zendesk licences to setting up the platform and making ongoing improvements. Our focus is on building long-term partnerships, so you get continuous support and enhancements instead of just a one-off setup. Premium Plus has played an early and active role in Zendesk AI innovation. As the original partner for Ultimate (now Zendesk AI Agents) and a Zendesk AI Certified Implementation Partner, we have in-depth experience with the platform’s most advanced features. Our team includes multiple Zendesk AI-certified experts who work side-by-side with clients to deploy AI tools like AI Agents and Agent Copilot. These solutions help automate routine queries, give agents real-time insights, and create faster, more personalised experiences for both customers and employees. We are committed to helping organisations harness the latest Zendesk capabilities to drive measurable outcomes and continuous improvement. Key services and benefits include: - Zendesk licence procurement and management - End-to-end implementation and workflow configuration - AI Agents and Agent Copilot setup for 80%+ automation and agent productivity - Integration with CRM, communication, and productivity tools - Custom app development and help centre customisation - Ongoing optimisation, training, and strategic consultancy Premium Plus’s expertise and commitment to client success are reflected in numerous Zendesk awards, including EMEA Zendesk Excellence Partner of the Year 2024 and Zendesk Partner of the Year 2023. These awards highlight our dedication to delivering results and client satisfaction. Organisations partnering with Premium Plus typically experience faster ticket resolution, higher customer satisfaction scores, and ongoing improvement in their support operations. Premium Plus is the long-term partner for companies seeking to maximise the value of Zendesk through strategic guidance, tailored support solutions, continuous optimisation, and scalable, AI-powered customer and employee service operations.



**Who Is the Company Behind Premium Plus?**

- **Seller:** [Premium Plus](https://www.g2.com/sellers/premium-plus)
- **Year Founded:** 2012
- **HQ Location:** St-Niklaas, BE
- **LinkedIn® Page:** https://www.linkedin.com/company/premium-plus (37 employees on LinkedIn®)






### 23. [Presidio](https://www.g2.com/products/presidio/reviews)
Presidio is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Business Analytics, Cloud, Security &amp; Emerging solutions enable our almost 7,000 middle market, enterprise and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.


**Average Rating:** 3.5/5.0
**Total Reviews:** 4

**Who Is the Company Behind Presidio?**

- **Seller:** [Presidio Networked Solutions](https://www.g2.com/sellers/presidio-networked-solutions)
- **HQ Location:** New York, New York, United States
- **Twitter:** @presidio (6,629 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/presidio-/ (4,066 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 25% Enterprise



#### What Are Recent G2 Reviews of Presidio?

**"[Presidio Review](https://www.g2.com/survey_responses/presidio-review-8751809)"**

**Rating:** 4.0/5.0 stars
*— Bryan B.*

[Read full review](https://www.g2.com/survey_responses/presidio-review-8751809)

---

**"[Working with Presidio in ServiceNow](https://www.g2.com/survey_responses/presidio-review-11361513)"**

**Rating:** 5.0/5.0 stars
*— Dale D.*

[Read full review](https://www.g2.com/survey_responses/presidio-review-11361513)

---


#### What Are G2 Users Discussing About Presidio?

- [What is Presidio used for?](https://www.g2.com/discussions/what-is-presidio-used-for)

### 24. [Probe CX](https://www.g2.com/products/probe-cx/reviews)
We are a leading customer experience organisation, operating across the Pacific, Asia, North America and Africa. We design and deploy solutions anchored around the delivery of exceptional customer experiences through our Customer Management, Consulting and Intelligent Automation businesses.



**Who Is the Company Behind Probe CX?**

- **Seller:** [Probe CX](https://www.g2.com/sellers/probe-cx)
- **Year Founded:** 1979
- **HQ Location:** Melbourne, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/probe-cx/ (4,084 employees on LinkedIn®)






### 25. [Radical Human Intelligence](https://www.g2.com/products/radical-human-intelligence/reviews)
Our patent-pending AI-Driven Radical Human Intelligence™️ platform identifies key customer engagement challenges.



**Who Is the Company Behind Radical Human Intelligence?**

- **Seller:** [Radical Customer Experience](https://www.g2.com/sellers/radical-customer-experience)
- **Year Founded:** 2019
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/radicalcx (2 employees on LinkedIn®)







## What Is Contact Center Consulting Providers?

[Business Services Providers](https://www.g2.com/categories/business-services)




