G2

PU

Verified User in Utilities

Small-Business (50 or fewer emp.)

1/23/2025

"Excellent Support"

5/5

What do you like best about Star Telecom CX?

The best part has been their ability to support us after Genesys deployment instead of just during implementation. Review collected by and hosted on G2.com.

What do you dislike about Star Telecom CX?

There has been quite a bit of turn over in the account manager position for us. Review collected by and hosted on G2.com.

Recommendations to others considering Star Telecom CX:

Have confidence working with them for your deployments and support. They helped streamline the process and simplified a large scale project for us. Review collected by and hosted on G2.com.

What problems is Star Telecom CX solving and how is that benefiting you?

They have resolved many issues for us while deploying our new Genesys phone system. Review collected by and hosted on G2.com.