Best Chatbots Software - Page 63

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Scotty AI

Scotty AI is a Digital Worker Platform that enables teams to design, build, test, deploy, and manage digital workers, leveraging any AI model, channel, system, or tool, in any cloud and even on-premise. This approach enables human-in-the-loop collaboration to automate end-to-end processes that would otherwise require human intervention — while still being guided and controlled by experts. Scotty bridges the gap between powerful AI models and practical business execution, turning conversation into measurable action at scale.

Who Is the Company Behind Scotty AI?

Scyantra

Scyantra is a business automation software platform designed to help organizations streamline operations, improve productivity, and make data-driven decisions. As a comprehensive business process automation solution, Scyantra provides tools for automating workflows, integrating data from multiple sources, and generating actionable insights to support strategic growth. This software is ideal for businesses of all sizes looking to reduce manual effort, optimize processes, and enhance operational efficiency. What is Scyantra? Scyantra is a business process automation (BPA) software that helps organizations automate repetitive tasks, analyze data effectively, and improve overall efficiency. It is suitable for industries such as finance, healthcare, manufacturing, and retail that seek to optimize operations and make informed decisions. Key Features of Scyantra: • Real-Time Data Analytics: Access up-to-date insights to support strategic decisions and track performance. • Workflow Automation: Automate repetitive tasks to increase efficiency and reduce operational costs. • Scalable Architecture: Adapt the platform to meet the needs of small businesses and large enterprises alike. • User-Friendly Interface: Navigate the system easily with intuitive, accessible design features. • AI-Powered Chatbot: Engage with customers more effectively using an intelligent chatbot for immediate support. • Comprehensive Data Integration: Integrate information from various sources to create a unified view for analysis. Use Cases: • Feature Analysis with Data Integration: Analyze performance metrics and identify trends using integrated data from multiple sources. • Predictive Analytics for Decision-Making: Leverage historical data to forecast trends and support strategic planning. • Enhancing Customer Support with Real-Time AI Chatbot: Improve customer satisfaction through instant, intelligent responses. • Consolidating Sales and Marketing Data for Performance Insights: Generate reports and track key performance indicators across departments. • Enhancing customer support with real-time AI chatbot interactions. • Consolidating sales and marketing data for more accurate performance analysis. Scyantra supports businesses by simplifying complex processes, improving productivity, and enabling better decision-making. By leveraging advanced automation capabilities, organizations can focus more on strategic initiatives and less on routine operational tasks. The software’s flexibility and robust analytics tools make it a valuable asset for companies aiming to stay competitive in today’s dynamic market.

Who Is the Company Behind Scyantra?

  • Seller: Arkatiss
  • Year Founded: 2019
  • HQ Location: Monroe, US
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Seashore.AI

Seashore.AI is an AI-powered chatbot platform designed to enhance business sales and customer service operations. By automating interactions, it delivers human-like conversations, enabling businesses to engage customers effectively and efficiently. The platform's intuitive analytics provide valuable insights into customer behavior, facilitating data-driven decisions to optimize sales and support strategies. With a quick setup process, Seashore.AI allows businesses to implement its features within minutes, ensuring a seamless integration into existing workflows. Its fully automated system operates 24/7, handling customer inquiries without human intervention, thereby improving response times and customer satisfaction. Flexible pay-per-usage pricing models cater to various business sizes and needs, making Seashore.AI a scalable solution for enhancing customer engagement and driving revenue growth. Key Features: - Human-Like AI Chatbot: Engages customers with natural, conversational interactions, closely resembling human communication. - Intuitive Analytics: Offers insights into customer behavior and interaction patterns, aiding in the refinement of sales and support processes. - Quick Setup: Enables businesses to deploy the chatbot swiftly, minimizing downtime and accelerating implementation. - Full Automation: Operates autonomously around the clock, managing customer inquiries and support tasks without manual intervention. - Flexible Pricing: Provides adaptable pay-per-usage plans, accommodating businesses of different sizes and requirements. Primary Value and Solutions: Seashore.AI addresses the challenge of maintaining efficient and effective customer engagement by automating sales and support interactions. It reduces operational costs associated with manual customer service, enhances response times, and improves customer satisfaction. The platform's analytics empower businesses to make informed decisions, optimizing their sales strategies and support services. By offering a scalable and flexible solution, Seashore.AI enables businesses to adapt to varying demands, ensuring consistent and high-quality customer interactions.

Who Is the Company Behind Seashore.AI?

SeerChat

SeerChat is an AI sales agent that reads visitor behavior in real time and engages before they leave. Unlike traditional chatbots that wait for someone to type "hello," SeerChat detects emotional signals like hesitation, comparison shopping, and exit intent from mouse movement, scroll patterns, and dwell time, then intervenes with the right message at the right moment. Built on the Emotional Intelligence Transfer Protocol (EITP), SeerChat tracks 40+ emotional states with 87% accuracy and converts anonymous website traffic into qualified leads. It deploys with a single script tag (no CMS access or developer required), adapts to any vertical, and includes a VIP follow-up portal powered by a premium AI model for high-consideration buyers. SeerChat captures the 98% of visitors who leave most websites in silence. It's not conversion rate optimization. It's net-new demand.

Who Is the Company Behind SeerChat?

Selvo

Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product. Most support tools charge for every person who might reply, so small teams end up deciding who is allowed to answer. Selvo works the other way around: Pro includes the whole team for $99 a month, and adding people never changes the price. Who it's for: small SaaS teams, roughly 2 to 15 people, where the founder, the engineers and the first support hire all answer customers. Teams that want their help center, chat and inbox in one place, with an AI agent that takes the repeat questions. What's in it: - AI agent. Answers chat from your help center and up to three website sources, links the article it used, and hands anything else to your team with a note on what was asked and what it tried. - Shared inbox. Chat and email together, with assignments, internal notes, mentions, tags, macros and keyboard shortcuts. - Help center. Hosted and searchable, on your own domain on Pro, with article feedback and SEO controls. - Live chat widget. Embeddable, with identity verification and a full SDK. - Tickets. Customer, back-office and tracker tickets, with custom types, states and a ticket form in the widget. - Reports. Conversations, responsiveness, CSAT, teammates and tickets. - For developers. A REST API, an MCP server for Claude and Cursor, and a CLI. Pricing: Starter is $39 a month for one person. Pro is $99 a month with unlimited team members and five help centers. The AI agent is $0.10 per conversation and free when it hands off. There is a 14-day free trial of Pro and no free plan. Switching: Selvo imports your articles, conversations, tickets and contacts, agents from Intercom, Zendesk, Help Scout, Freshdesk and Crisp. Selvo does the everyday support job: answering customers across chat, email and a help center, with AI taking the repeat questions. Phone support, SSO and SLAs are part of it. Founder-built and independent. We run our own support on Selvo.

Who Is the Company Behind Selvo?

  • Seller: Selvo
  • HQ Location: BEZIERS, FR
  • LinkedIn® Page: linkedin.com
    3 employees on LinkedIn®

SendPulse Chatbots

SendPulse Chatbots is a chatbot-building platform that helps businesses automate customer conversations across messaging channels such as WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and Viber. It is part of the broader SendPulse platform, an AI-driven email and chatbot marketing solution for scaling businesses, and it is used by companies that want to combine marketing, sales, and customer support in a single set of tools. The platform provides a drag-and-drop flow builder for creating automated conversation flows, such as welcome messages, FAQs, order updates, and lead-qualification sequences, without requiring coding knowledge. Chatbots can be connected to advertising campaigns on Facebook and Instagram through click-to-chat and ads-to-chat functionality, and businesses can accept payments directly inside WhatsApp and Facebook Messenger conversations. Conversation flows can also include AI-powered steps that generate responses, collect customer information, and help qualify leads. Key features include: • A multichannel chatbot builder for WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and Viber, with a no-code, drag-and-drop flow editor. • A built-in CRM that consolidates contacts, conversations, and deals from every connected channel into a single workspace, so teams can track leads and customers across channels. • AI-powered automation steps within conversation flows that can generate replies, qualify leads, and create content. • Official Meta partner and WhatsApp Business API, SendPulse offers an official Facebook integration, supporting ads-to-chat lead generation and in-chat payments. • A free-forever plan alongside paid subscription tiers with role-based access, so teams of different sizes can assign different permission levels. SendPulse has been doing business across Europe and Latin America — with an office in Brazil — for more than 11 years, and its tools are used by more than 200,000 customers worldwide.

Who Is the Company Behind SendPulse Chatbots?

Sensay

Sensay is an AI-powered platform that creates lifelike digital replicas of individuals, capturing their knowledge, personality, and communication style. These replicas operate autonomously, handling tasks such as drafting emails, summarizing calls, and booking meetings, thereby enhancing productivity and efficiency. Sensay's technology is particularly beneficial in preserving personal histories and memories, offering support for individuals affected by memory loss by replicating familiar voices and images.

Who Is the Company Behind Sensay?

  • Seller: Sensay
  • Year Founded: 2023
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Serviceaide Luma Virtual Agent

Luma Virtual Agent is a pre-trained, conversational attendant that can seamlessly scale on-demand to meet both inbound and outbound requests. Luma VA starts with over 50 skills to get you started, handling an array of IT support requests and common user requests. Luma applies breakthroughs in artificial intelligence, machine learning, and natural language processing to deflect requests, incidents, and user inquiries. Luma learns as it goes in the conversation, in capturing knowledge utilization and in actions taken, rapidly delivering a quick return on investment. With a low-code to no-code environment and integration with the leading service management solutions and communication channels, there is no long wait to get started.

Who Is the Company Behind Serviceaide Luma Virtual Agent?

ServisBOT

ServisBOT helps businesses (securely) automate interactions across customer, employee and back office journeys using advanced AI assistants (Conversational AI Assistants, Generative AI Assistants and Workplace Assistants). From acquisition to servicing to retention, our AI-powered solutions for financial services, insurance and more help enterprises safely and securely employ advanced AI to help increase revenue, manage risk and lower cost to serve, while improving CX.

Average Rating: 4.4/5.0

Total Reviews: 11

How Do G2 Users Rate ServisBOT?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind ServisBOT?

  • Seller: ServisBOT
  • Year Founded: 2016
  • HQ Location: Lexington, US
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Small, 36% Medium

What Are Recent G2 Reviews of ServisBOT?

Shared Inbox by Canary

Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations teams can collaborate, respond faster, and stay on top of every conversation. Built by the makers of Canary Mail (trusted by 1M+ users), Shared Inbox by Canary helps you manage incoming emails with smart assignments, AI-suggested replies, and team-wide visibility. No more missed messages, duplicate responses, or scattered workflows. Key features: -Unified shared inbox for support, sales & ops - AI Chatbot that resolves queries automatically -Built-in team internal notes and task tracking -AI-suggested replies to save time -Cross-platform: Web, macOS, Windows, iOS -Team analytics for accountability & insights Whether you're a small team or scaling fast, Shared Inbox by Canary keeps your external communication organized—and your team in sync. Try for free today! Visit https://shorturl.at/enqPJ.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Shared Inbox by Canary?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 250% Medium, 150% Small

What Do G2 Reviewers Say About Shared Inbox by Canary?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Shared Inbox by Canary, enabling quick setup and efficient team collaboration.
  • Users highlight the Unified Inbox of Canary, transforming chaotic email management into seamless team collaboration.
  • Users value the intuitive collaboration features of Canary's Shared Inbox, enhancing teamwork and communication across various inboxes.
  • Users love the collaborative features of Shared Inbox by Canary, enhancing teamwork and streamlining email management effortlessly.
  • Users value the streamlined communication provided by Shared Inbox by Canary, enhancing teamwork and organization significantly.
Cons
  • Users find missing features frustrating, particularly limitations on tags, reporting, and basic AI capabilities in the free plan.
  • Users find the pricing steep, especially for small teams and non-profits, limiting accessibility and usage opportunities.
  • Users find the usage limitations of the free plan frustrating, lacking essential features like multiple tags.
  • Users find the chat functionality limiting due to reliance on Gmail's conversation view and notification issues.
  • Users find the pricing of Shared Inbox by Canary to be high, especially for small teams and non-profits.

What Are Recent G2 Reviews of Shared Inbox by Canary?

ShillBot

Shillbot is an X marketing automation tool designed to help you boost engagement on your posts effortlessly. Shillbot enables you to gain more visibility, reach, and followers by automating the shilling (promotion) of your tweets.

Who Is the Company Behind ShillBot?

Shmooz AI

Shmooz AI, a business chatbot for customer service on WhatsApp, enhances customer interactions and satisfaction.

Who Is the Company Behind Shmooz AI?

Shopao

Shopao is an AI communication agent built specifically for MercadoLibre sellers. It automates buyer conversations across both pre-sale and post-sale workflows — helping sellers respond instantly, increase conversions, reduce support workload, and protect reputation metrics at scale. Shopao reads every incoming buyer message, analyzes the product listing, order context, and seller configuration, then generates accurate, personalized responses in seconds. From product specifications, shipping questions, and warranty details to order issues, delays, returns, and post-purchase support, Shopao helps sellers maintain fast, professional communication around the clock. Unlike traditional chatbots that rely on keyword rules or static templates, Shopao uses advanced AI to understand the full context of each conversation and generate responses tailored to the specific product, customer, and situation. Sellers can configure custom instructions and maintain full control with optional human approval workflows before responses are sent. Shopao integrates directly with MercadoLibre using official OAuth authentication, with no manual copy-pasting or third-party workarounds. By automating repetitive buyer communication, Shopao helps sellers scale operations, improve response times, increase sales conversion, and deliver a better customer experience without expanding support teams.

Who Is the Company Behind Shopao?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026