Shopao

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Shopao is an AI-powered sales agent built specifically for MercadoLibre sellers. It automatically reads every incoming buyer question, pulls context from the product listing and store profile, and drafts expert-level sales responses using proven selling techniques — not generic auto-replies. Unlike basic chatbots that match keywords, Shopao understands technical product specs, warranty terms, shipping policies, and cross-sell opportunities to craft personalized answers that actually close sales. Every response goes through seller approval before being sent, giving merchants full control while eliminating response delays. Key capabilities: AI responses personalized per product listing, one-click human approval workflow, custom store rules and selling instructions per product, official MercadoLibre OAuth integration, and 24/7 coverage so no buyer question goes unanswered. Shopao helps MercadoLibre sellers convert more questions into sales, protect their seller reputation metrics, and scale their operation without hiring additional support staff.