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Best Bug Tracking Software for Small Business - Page 3

Adam Crivello
AC
Researched and written by Adam Crivello

Products classified in the overall Bug Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Bug Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Bug Tracking category.

In addition to qualifying for inclusion in the Bug Tracking Software category, to qualify for inclusion in the Small Business Bug Tracking Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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53 Listings in Small Business Bug Tracking Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and rec

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrackJS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Dashboard Quality
    2
    Easy Integrations
    2
    Reporting
    2
    Bug Detection
    1
    Cons
    Learning Curve
    1
    Learning Difficulty
    1
    Poor UI Design
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrackJS features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    10.0
    Ease of Admin
    Average: 8.6
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TrackJS
    Year Founded
    2013
    HQ Location
    Stillwater, MN
    Twitter
    @trackjs
    1,825 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and rec

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 15% Mid-Market
TrackJS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Dashboard Quality
2
Easy Integrations
2
Reporting
2
Bug Detection
1
Cons
Learning Curve
1
Learning Difficulty
1
Poor UI Design
1
TrackJS features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
10.0
Ease of Admin
Average: 8.6
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
TrackJS
Year Founded
2013
HQ Location
Stillwater, MN
Twitter
@trackjs
1,825 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Perforce ALM (formerly Helix ALM) offers a robust, unified requirements, issue, and test management platform that provides best-in-class traceability and brings order, clarity, and consistency to your

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Perforce ALM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    2
    Comprehensive Features
    2
    Easy Integrations
    2
    Features
    2
    Flexibility
    2
    Cons
    Difficult Customization
    1
    Difficult Setup
    1
    Expensive
    1
    Integration Issues
    1
    Lack of Chat Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Perforce ALM features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    7.4
    Ease of Admin
    Average: 8.6
    7.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Perforce
    Year Founded
    1995
    HQ Location
    Minneapolis, MN
    Twitter
    @perforce
    5,094 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,684 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Perforce ALM (formerly Helix ALM) offers a robust, unified requirements, issue, and test management platform that provides best-in-class traceability and brings order, clarity, and consistency to your

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Mid-Market
  • 35% Enterprise
Perforce ALM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
2
Comprehensive Features
2
Easy Integrations
2
Features
2
Flexibility
2
Cons
Difficult Customization
1
Difficult Setup
1
Expensive
1
Integration Issues
1
Lack of Chat Functionality
1
Perforce ALM features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
7.4
Ease of Admin
Average: 8.6
7.8
Ease of Use
Average: 8.8
Seller Details
Seller
Perforce
Year Founded
1995
HQ Location
Minneapolis, MN
Twitter
@perforce
5,094 Twitter followers
LinkedIn® Page
www.linkedin.com
1,684 employees on LinkedIn®

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Entry Level Price:$169.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    dotPeek is a free-of-charge standalone tool based on ReSharper's bundled decompiler. It can reliably decompile any .NET assembly into equivalent C# or IL code.

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • dotPeek features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.7
    8.9
    Ease of Admin
    Average: 8.6
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    JetBrains
    Year Founded
    2000
    HQ Location
    Prague
    Twitter
    @jetbrains
    208,458 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,612 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

dotPeek is a free-of-charge standalone tool based on ReSharper's bundled decompiler. It can reliably decompile any .NET assembly into equivalent C# or IL code.

Users
No information available
Industries
  • Computer Software
Market Segment
  • 43% Small-Business
  • 35% Mid-Market
dotPeek features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.2
Quality of Support
Average: 8.7
8.9
Ease of Admin
Average: 8.6
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
JetBrains
Year Founded
2000
HQ Location
Prague
Twitter
@jetbrains
208,458 Twitter followers
LinkedIn® Page
www.linkedin.com
2,612 employees on LinkedIn®
(1,134)4.1 out of 5
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adobe Workfront is the leader in collaborative work management and marketing work management. Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages wo

    Users
    • Project Manager
    • Senior Project Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workfront is a project management tool that streamlines workflows, assigns tasks, and tracks progress in real time, enhancing collaboration and organization.
    • Reviewers appreciate Workfront's ability to centralize tasks, provide real-time visibility into project progress, and its seamless integration with tools like Adobe Creative Cloud and Slack.
    • Users reported that Workfront has a steep learning curve, can be slow with large projects, and its user interface can be cluttered and unintuitive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workfront Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Project Management
    101
    Ease of Use
    78
    Task Management
    73
    Team Collaboration
    71
    Project Tracking
    63
    Cons
    Learning Curve
    70
    Not Intuitive
    41
    Complexity
    36
    Limited Features
    30
    Slow Performance
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workfront features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.7
    8.0
    Ease of Admin
    Average: 8.6
    7.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adobe
    Company Website
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    958,537 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41,406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Adobe Workfront is the leader in collaborative work management and marketing work management. Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages wo

Users
  • Project Manager
  • Senior Project Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workfront is a project management tool that streamlines workflows, assigns tasks, and tracks progress in real time, enhancing collaboration and organization.
  • Reviewers appreciate Workfront's ability to centralize tasks, provide real-time visibility into project progress, and its seamless integration with tools like Adobe Creative Cloud and Slack.
  • Users reported that Workfront has a steep learning curve, can be slow with large projects, and its user interface can be cluttered and unintuitive.
Workfront Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Project Management
101
Ease of Use
78
Task Management
73
Team Collaboration
71
Project Tracking
63
Cons
Learning Curve
70
Not Intuitive
41
Complexity
36
Limited Features
30
Slow Performance
30
Workfront features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.2
Quality of Support
Average: 8.7
8.0
Ease of Admin
Average: 8.6
7.8
Ease of Use
Average: 8.8
Seller Details
Seller
Adobe
Company Website
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
958,537 Twitter followers
LinkedIn® Page
www.linkedin.com
41,406 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BugBase is a Continuous Vulnerability Assessment Platform that conducts comprehensive security operations such as bug bounty programs and next-gen pentesting (VAPT) to assist startups and enterprises

    Users
    No information available
    Industries
    • Computer & Network Security
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BugBase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    User Interface
    13
    Cybersecurity
    11
    Features
    10
    Easy Integrations
    9
    Cons
    Slow Performance
    9
    Expensive
    6
    Difficult Setup
    5
    Learning Curve
    5
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BugBase features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    9.0
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BugBase
    Year Founded
    2021
    HQ Location
    Singapore, US
    Twitter
    @BugBase
    1,681 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BugBase is a Continuous Vulnerability Assessment Platform that conducts comprehensive security operations such as bug bounty programs and next-gen pentesting (VAPT) to assist startups and enterprises

Users
No information available
Industries
  • Computer & Network Security
  • Computer Software
Market Segment
  • 60% Small-Business
  • 21% Enterprise
BugBase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
User Interface
13
Cybersecurity
11
Features
10
Easy Integrations
9
Cons
Slow Performance
9
Expensive
6
Difficult Setup
5
Learning Curve
5
Difficult Learning
4
BugBase features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
9.0
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
BugBase
Year Founded
2021
HQ Location
Singapore, US
Twitter
@BugBase
1,681 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
Entry Level Price:Starting at $40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces ac

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Raygun Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Issue Detection
    1
    Issue Identification
    1
    Problem Solving
    1
    Cons
    Error Handling
    1
    Error Management
    1
    Filtering Issues
    1
    Inefficient Search Functionality
    1
    Search Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Raygun features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Raygun
    Year Founded
    2007
    HQ Location
    Wellington, New Zealand
    Twitter
    @raygunio
    2,891 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces ac

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 37% Mid-Market
Raygun Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Issue Detection
1
Issue Identification
1
Problem Solving
1
Cons
Error Handling
1
Error Management
1
Filtering Issues
1
Inefficient Search Functionality
1
Search Difficulty
1
Raygun features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.7
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
Raygun
Year Founded
2007
HQ Location
Wellington, New Zealand
Twitter
@raygunio
2,891 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. Track tasks, manage projects, maintain a knowledge base, support you

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • YouTrack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Features
    1
    Automation
    1
    Customizability
    1
    Customization
    1
    Daily Use
    1
    Cons
    Dashboard Issues
    1
    Email Integration
    1
    Export Issues
    1
    Integration Issues
    1
    Lack of Tools
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • YouTrack features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    7.4
    Ease of Admin
    Average: 8.6
    8.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    JetBrains
    Year Founded
    2000
    HQ Location
    Prague
    Twitter
    @jetbrains
    208,458 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,612 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. Track tasks, manage projects, maintain a knowledge base, support you

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 33% Small-Business
YouTrack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Features
1
Automation
1
Customizability
1
Customization
1
Daily Use
1
Cons
Dashboard Issues
1
Email Integration
1
Export Issues
1
Integration Issues
1
Lack of Tools
1
YouTrack features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.9
8.3
Quality of Support
Average: 8.7
7.4
Ease of Admin
Average: 8.6
8.1
Ease of Use
Average: 8.8
Seller Details
Seller
JetBrains
Year Founded
2000
HQ Location
Prague
Twitter
@jetbrains
208,458 Twitter followers
LinkedIn® Page
www.linkedin.com
2,612 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deploy fearlessly and fix bugs faster with Airbrake Error & Performance Monitoring. Airbrake notifiers are available for all major programming languages and frameworks and installs in minutes. Spe

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Airbrake Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bug Detection
    1
    Issue Identification
    1
    Time-saving
    1
    Cons
    Ineffective Alerting System
    1
    Intuitiveness
    1
    Notification Issues
    1
    Overwhelming Features
    1
    Poor UI Design
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Airbrake features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.6
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Santa Barbara, CA
    Twitter
    @logicmonitor
    12,546 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,180 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deploy fearlessly and fix bugs faster with Airbrake Error & Performance Monitoring. Airbrake notifiers are available for all major programming languages and frameworks and installs in minutes. Spe

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 37% Mid-Market
Airbrake Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bug Detection
1
Issue Identification
1
Time-saving
1
Cons
Ineffective Alerting System
1
Intuitiveness
1
Notification Issues
1
Overwhelming Features
1
Poor UI Design
1
Airbrake features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.7
Ease of Admin
Average: 8.6
8.5
Ease of Use
Average: 8.8
Seller Details
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,546 Twitter followers
LinkedIn® Page
www.linkedin.com
1,180 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fiddler, backed by Progress, gives you a trusted and secure family of web debugging proxy tools and troubleshooting solutions to address your entire software engineering team's HTTP(s) debugging pain

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Mid-Market
    • 35% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Progress Telerik Fiddler features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Quality of Support
    Average: 8.7
    8.5
    Ease of Admin
    Average: 8.6
    8.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    48,960 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,858 employees on LinkedIn®
    Ownership
    NASDAQ:PRGS
Product Description
How are these determined?Information
This description is provided by the seller.

Fiddler, backed by Progress, gives you a trusted and secure family of web debugging proxy tools and troubleshooting solutions to address your entire software engineering team's HTTP(s) debugging pain

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Mid-Market
  • 35% Enterprise
Progress Telerik Fiddler features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
7.9
Quality of Support
Average: 8.7
8.5
Ease of Admin
Average: 8.6
8.1
Ease of Use
Average: 8.8
Seller Details
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
48,960 Twitter followers
LinkedIn® Page
www.linkedin.com
3,858 employees on LinkedIn®
Ownership
NASDAQ:PRGS
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing dat

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Embrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Case Management
    1
    Dashboards
    1
    Journey Analysis
    1
    Reporting
    1
    Cons
    Poor UI
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Embrace features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.8
    Quality of Support
    Average: 8.7
    9.0
    Ease of Admin
    Average: 8.6
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Embrace
    Year Founded
    2016
    HQ Location
    Culver City, US
    Twitter
    @embrace
    20,836 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    124 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing dat

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Embrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Case Management
1
Dashboards
1
Journey Analysis
1
Reporting
1
Cons
Poor UI
1
Embrace features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.8
Quality of Support
Average: 8.7
9.0
Ease of Admin
Average: 8.6
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Embrace
Year Founded
2016
HQ Location
Culver City, US
Twitter
@embrace
20,836 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QA Touch is a sophisticated test management tool for QA teams all around the world. We believe in making your work easy and providing everything you need on one platform. With our all-inclusive Test C

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • QA Touch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Test Cases
    10
    User Interface
    8
    Organization
    7
    Integrations
    6
    Cons
    Poor UI Design
    5
    Limited Customization
    4
    Limited Free Access
    4
    Missing Features
    4
    Poor Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • QA Touch features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DCKAP
    Year Founded
    2005
    HQ Location
    Austin, TX
    Twitter
    @DCKAP
    1,226 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    222 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QA Touch is a sophisticated test management tool for QA teams all around the world. We believe in making your work easy and providing everything you need on one platform. With our all-inclusive Test C

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 28% Mid-Market
QA Touch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Test Cases
10
User Interface
8
Organization
7
Integrations
6
Cons
Poor UI Design
5
Limited Customization
4
Limited Free Access
4
Missing Features
4
Poor Reporting
4
QA Touch features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.1
Ease of Use
Average: 8.8
Seller Details
Seller
DCKAP
Year Founded
2005
HQ Location
Austin, TX
Twitter
@DCKAP
1,226 Twitter followers
LinkedIn® Page
www.linkedin.com
222 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BugSnag helps you deliver better user experiences by giving your developers real-time insights into app health. Keep your app stable and fast using end-to-end observability capabilities tailor-made fo

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 45% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BugSnag Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Dashboard Customization
    2
    Dashboard Quality
    2
    Dashboards
    2
    Dashboard Usability
    2
    Cons
    Limited Features
    2
    Bug Management
    1
    Cluttered Interface
    1
    Complexity
    1
    Dashboard Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BugSnag features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SmartBear
    Company Website
    HQ Location
    Somerville, MA
    Twitter
    @smartbear
    16,552 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    944 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BugSnag helps you deliver better user experiences by giving your developers real-time insights into app health. Keep your app stable and fast using end-to-end observability capabilities tailor-made fo

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 45% Small-Business
  • 37% Mid-Market
BugSnag Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Dashboard Customization
2
Dashboard Quality
2
Dashboards
2
Dashboard Usability
2
Cons
Limited Features
2
Bug Management
1
Cluttered Interface
1
Complexity
1
Dashboard Issues
1
BugSnag features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
SmartBear
Company Website
HQ Location
Somerville, MA
Twitter
@smartbear
16,552 Twitter followers
LinkedIn® Page
www.linkedin.com
944 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environm

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lightrun Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Debugging
    6
    Bug Detection
    5
    Customer Support
    5
    Debugging Tools
    4
    Cons
    Error Handling
    3
    Limited Features
    3
    Software Bugs
    3
    Bug Management
    2
    Feature Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lightrun features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lightrun
    Year Founded
    2019
    HQ Location
    Tel Aviv, IL
    Twitter
    @Lightruntech
    287 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    105 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environm

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 29% Enterprise
Lightrun Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Debugging
6
Bug Detection
5
Customer Support
5
Debugging Tools
4
Cons
Error Handling
3
Limited Features
3
Software Bugs
3
Bug Management
2
Feature Limitations
2
Lightrun features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Lightrun
Year Founded
2019
HQ Location
Tel Aviv, IL
Twitter
@Lightruntech
287 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HackerOne Bounty significantly reduces your threat exposure by tapping into the largest global community of ethical hackers. This dynamic solution offers preemptive and continuous oversight of your di

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HackerOne Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Helpful
    12
    Collaboration
    11
    Customer Support
    11
    Security Protection
    11
    Cons
    Complexity Issues
    5
    Expensive
    5
    Time Management
    5
    Poor Customer Support
    4
    Poor Interface Design
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HackerOne Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HackerOne
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @Hacker0x01
    330,099 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,213 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HackerOne Bounty significantly reduces your threat exposure by tapping into the largest global community of ethical hackers. This dynamic solution offers preemptive and continuous oversight of your di

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 41% Enterprise
HackerOne Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Helpful
12
Collaboration
11
Customer Support
11
Security Protection
11
Cons
Complexity Issues
5
Expensive
5
Time Management
5
Poor Customer Support
4
Poor Interface Design
4
HackerOne Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
HackerOne
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@Hacker0x01
330,099 Twitter followers
LinkedIn® Page
www.linkedin.com
6,213 employees on LinkedIn®
Entry Level Price:$80.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stackify Retrace is a comprehensive application performance management (APM) solution designed to assist developers and IT teams in monitoring, diagnosing, and optimizing their applications throughout

    Users
    • Software Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 30% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stackify APM features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.4
    Ease of Admin
    Average: 8.6
    7.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BMC Helix
    Year Founded
    2025
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    909 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stackify Retrace is a comprehensive application performance management (APM) solution designed to assist developers and IT teams in monitoring, diagnosing, and optimizing their applications throughout

Users
  • Software Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 30% Enterprise
Stackify APM features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.4
Ease of Admin
Average: 8.6
7.9
Ease of Use
Average: 8.8
Seller Details
Seller
BMC Helix
Year Founded
2025
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
909 employees on LinkedIn®