Best AI Customer Support Agents Software - Page 13

RefundHalt

RefundHalt is refund protection and chargeback protection for iOS and Android apps. When a customer files an Apple refund request or asks for a Google Play refund, the store usually grants it and the developer loses revenue they already earned. Most App Store refunds and Play Store refunds are never contested. Apple's refund policy and Google's refund process both let developers respond with usage evidence, but doing that by hand means running a server that listens for store notifications, matching every refund request to the right buyer, and building the evidence for each case. Almost nobody has time to build that, so the money just goes. RefundHalt is that pipeline, already built. It receives App Store Server Notifications and Google Play notifications, matches each Apple refund or Play Store refund to the buyer, pulls their real usage, builds the evidence, and contests the case with the store automatically. That covers in-app purchase refunds, subscription refunds, and Google Play chargebacks. It is the practical way to reduce refund rate without touching your app, because a contested case with real evidence keeps sales that would otherwise be refunded by default. Setup takes a few minutes. There is no SDK and nothing to install inside the app. RefundHalt works alongside RevenueCat, Adapty, and Apphud, so nothing about an existing setup has to change. Every plan starts with a free trial, and pricing is a flat monthly price, not a percentage of what you keep. Chargebacks are about to cost Android developers real money. From August 2026, Google Play passes chargeback costs to developers: a lost chargeback means losing the sale plus the bank's fee, and the only way to fight one is through the Google chargeback review with evidence. RefundHalt answers those reviews automatically. RefundHalt is built for indie developers and studios that are tired of donating revenue to refund abuse. App Store refunds, Play Store refunds, and chargebacks all land in one dashboard with every request, every response, and every outcome.

Average Rating: 5.0/5.0

Total Reviews: 1

Replio

Replio is an AI-powered customer support agent for WhatsApp, Instagram, Messenger, and Telegram. It replies to customers 24/7 in 50+ languages, answers questions from your own knowledge base, logs every complaint, qualifies leads, takes in-chat bookings, and escalates to a human when needed — all with zero code setup. Replio also sells products via Telegram Stars, runs giveaways, broadcasts announcements, and manages paid communities. Used by boutiques, restaurants, travel companies, and growing e-commerce teams. Plans start at $39/month with a 14-day free trial.

Average Rating: 5.0/5.0

Total Reviews: 1

Robylon AI

Robylon is your complete customer support automation platform. Our advanced AI agent resolves up to 90% of customer queries across chat, email, and voice using proprietary intelligent workflows, while our in-house human support specialists handle the remaining 10% to deliver a personalized, human touch. The best part is that you do not have to wait months to get started. With 24-hour onboarding, Robylon is ready to run your entire support system with no downtime and no disruption. Our platform is also designed to seamlessly integrate with your existing helpdesk, CRM, or customer service software to ensure smooth adoption. With Robylon, you get instant query resolution, AI-powered voice support, faster response times, and higher customer satisfaction all in one scalable platform. Robylon’s Key Value Proposition 1. AI + Human synergy: Automates up to 90% of customer and sales queries, with human agents managing complex cases. 2. Advanced Voice AI platform: Handles inbound and outbound calls for both support and sales. 3. Omnichannel engagement: Seamlessly supports Voice, Tickets/Emails, and Chat/Social (WhatsApp, Instagram, and more). 4. Proven efficiency gains: Up to 90% reduction in Average Handling Time (AHT) and 30% lower costs. 5. Easy to start and scale: Free plan available, with support for 40+ languages worldwide.

Average Rating: 5.0/5.0

Total Reviews: 42

Sarj

Sarj is the Conversational AI platform Saudi enterprises trust to handle every customer interaction across voice and chat, without losing the human touch. - Voice AI: Real Saudi voices, not synthetic AI. Your customers won't hear a robot. They'll hear someone who sounds like them. - Conversational AI: Chat across web and WhatsApp that resolves, qualifies, and escalates with the judgment of a well-trained team. Any volume. Any hour. - Automations: Every conversation becomes an action. Bookings confirmed, CRMs updated, follow-ups sent automatically.

Average Rating: 5.0/5.0

Total Reviews: 1

Sobot AI Agents

Sobot AI Agents helps businesses build, deploy, and continuously improve AI agents for customer service and customer engagement. More than answering questions, Sobot AI Agents can understand customer intent, make decisions, and take action—from product recommendations and order inquiries to troubleshooting and service requests. Businesses can create agents through a no-code, conversational workspace and equip them with reusable knowledge, skills, workflows, memory, and variables. Built-in tools and MCP connectivity allow agents to access business systems and complete real tasks, such as checking orders, updating information, and creating service tickets. Before launch, teams can evaluate agent performance against real customer scenarios and business-specific standards. After deployment across digital and voice channels, analytics and natural-language data queries help teams identify issues, review conversations, and continuously improve service quality. With Sobot AI Agents, businesses can turn fragmented knowledge, processes, and systems into consistent, actionable customer experiences—while enabling seamless human collaboration when needed.

Average Rating: 5.0/5.0

Total Reviews: 1

Stakd Systems

Stakd Systems builds and runs done-for-you AI voice & chat agents for service businesses — answering calls, texts, and web chats 24/7, qualifying leads, and booking jobs. We custom-build, train, and fully manage the system, so you capture more jobs without adding staff.

Average Rating: 4.5/5.0

Total Reviews: 1

StepsAI

Steps AI Chatbot is an easy-to-implement Agentic AI chatbot that helps businesses boost revenue, improve customer experience, and automate 24/7 support with value-first pricing. It integrates with 250+ tools including Shopify and Zendesk, fully aligns with your brand, and requires no engineering resources to manage. With intelligent automation and real-time insights, Steps AI Chatbot streamlines support operations, reduces costs, and delivers faster, more personalized customer experiences.

Average Rating: 5.0/5.0

Total Reviews: 1

Stramik

Slow replies, missed chats, and robotic bots are driving your customers to competitors. Stramik gives you AI that actually knows your business, live visitor monitoring, and proactive messaging so you can turn every conversation into a reason to stay. Stramik combines the best of the competition at affordable per-organization pricing without paywalling most common features that users expect. We have proactive messaging features, live visitor monitoring, and integrations to the most popular CRMs out there including HubSpot, Shopify, and more. Our free iOS app allows agents and solopreneurs to provide quality support and engagement on the go as well.

Average Rating: 4.5/5.0

Total Reviews: 1

TelBuddy

TelBuddy is a no-code AI communication platform that transforms standard business phone systems into automated revenue engines. Built on the Twilio API, TelBuddy provides a user-friendly web dashboard that allows businesses to deploy AI Receptionists, Smart IVRs, and automated SMS workflows without writing a single line of code. Key Features: AI Receptionist: 24/7 voice agents that answer calls, book appointments, and qualify leads. Smart SMS Automation: Choose between "Auto Mode" for fully hands-free replies or "Draft Mode" for AI-suggested responses you approve. Visual Dashboard: Track live calls, revenue opportunities, and lead status in real-time. Instant Scalability: Manage one-to-one or one-to-many conversations seamlessly.

Average Rating: 5.0/5.0

Total Reviews: 1

ThunderPhone

ThunderPhone is a self-serve platform for building AI phone agents, with usage-based pricing starting at $0.02 per minute — models included, so there are no separate LLM, transcription, or voice bills. Its Storm tier with the extra-intelligence option scores 99.4% on Big Bench Audio — the top score on the Artificial Analysis leaderboard — with the evaluation set public on Hugging Face. Teams build agents in a no-code builder or via API, test them like software with AI-caller simulations and regression suites, and monitor live calls with the ability to steer conversations in real time. Production monitoring automatically detects issues in calls and proposes fixes. ThunderPhone handles inbound and outbound calls for customer support, scheduling, pre-sales intake, and reminders, with TCPA-compliant outbound calling, voicemail detection, and warm transfers. It supports 47 languages with mid-call language switching, captures details like addresses and product codes accurately even amid noise and accents, and connects to existing telephony via SIP trunking or provisions phone numbers directly. Pricing tiers: Spark at $0.02/min, Bolt at $0.05/min, and Storm at $0.09/min, with an extra-intelligence add-on at $0.03/min. ThunderPhone is HIPAA and GDPR compliant, offers API and MCP access, and has a live demo on its homepage.

Average Rating: 5.0/5.0

Total Reviews: 1

Triviat

Human-like AI phone calls & chats. Bring your customer communication to the next level while slashing costs and increasing sales

Average Rating: 4.5/5.0

Total Reviews: 1

ViaSay

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, from simple to sophisticated, allowing for maximum automation of customer interactions and lowest total cost of ownership.

Average Rating: 4.6/5.0

Total Reviews: 49

Whisperchat

Most customer questions are the same ones over and over. "What's your refund policy?" "How do I install this?" "Does it work with X?" Your team answers them manually. Every single day. WhisperChat fixes that. You connect it to your website, upload your FAQs or docs, and it learns your business. Then it sits on your site as a chat widget and handles those repetitive questions automatically day and night, without you lifting a finger. What makes it different? It only answers based on your real content, so it never makes things up. It shows a confidence level on every answer, so you always know when it's sure and when it's not. And if a question is too complex, it escalates to your team instead of guessing. Over 700 businesses use WhisperChat to reduce support workload without hiring more people. Free to start. No credit card. Live in 10 minutes.

Average Rating: 5.0/5.0

Total Reviews: 1

27x.ai

27x.ai is an advanced AI-driven platform designed to revolutionize customer support by automating interactions and enhancing user experiences. By leveraging cutting-edge artificial intelligence, 27x.ai enables businesses to provide efficient, 24/7 support, reducing response times and operational costs. Key Features and Functionality: - AI-Powered Chatbots: Deploy intelligent chatbots capable of understanding and responding to a wide range of customer inquiries. - Natural Language Processing (NLP): Utilize advanced NLP to comprehend and process customer queries accurately. - Seamless Integration: Integrate effortlessly with existing customer support systems and platforms. - Analytics and Reporting: Access detailed analytics to monitor performance and gain insights into customer interactions. - Multilingual Support: Offer support in multiple languages to cater to a diverse customer base. Primary Value and Solutions: 27x.ai addresses the challenge of providing consistent and efficient customer support by automating routine interactions, allowing human agents to focus on complex issues. This leads to improved customer satisfaction, reduced operational costs, and the ability to scale support operations without compromising quality.

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records. With AI and AI agents supporting every stage of the customer journey, teams can create meaningful conversations, elevate engagement strategies, generate more business, and convert more effortlessly. Teams can send and receive messages across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—without switching tools or losing context. Every interaction is automatically logged against Leads, Contacts, and custom objects, giving teams a complete and connected view of customer communication. 360 SMS supports both no-code automation for quick setups and advanced Salesforce automation using Flows, APIs, and integrations for scalable use cases. AI-powered capabilities help teams work smarter with real-time language translation, AI-suggested replies, message refinement, template quality scoring, conversation summaries, and next-action recommendations. Built-in compliance tools help manage opt-ins and opt-outs intelligently, support selective consent, and adapt to future regulations using custom fields. AI chatbots further automate engagement by answering FAQs, qualifying leads, scheduling meetings, and routing conversations when human attention is needed. Used by sales, marketing, service, education, healthcare, financial services, and more, 360 SMS modernizes Salesforce digital engagement—making conversations faster, smarter, and more impactful across every channel. 360 SMS Powerful Features: -Single/ Bulk SMS / Messages -Conversation Manager -Link Shortening and Tracking -SMS Scheduling -Batch Texting from Reports & Campaigns -Incoming Alerts -Automation via Flows, Workflows, APEX & API -No-code Automation for recurring messages -Utility Bar (1-Click Reply) -Auto-assign replies to owners -BYON - Bring Your Own Number(s) -Email replies delivered as SMS -Pause campaigns during off-hours -Consistent sender identity -Long code, Dedicated and shared Short Codes, Toll-free number -SMS History 360 SMS AI features: -AI-powered P2P Messaging -Speech-to-Text Message Drafting -Template Quality Scoring -AI-Driven Multichannel Drip Campaigns -AI Chatbots & Surveys -Language Translation -AI Compliance Monitor -Conversation analysis -AI Message Rephrasing and Refining Key Benefits of 360 SMS: -Reach customers on their preferred channel: Engage across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and 15+ channels from a single platform—no tool switching, no fragmented conversations. -Deliver connected experiences: Launch one drip campaign across multiple channels at once and deliver a connected, well-timed experience that feels personal and consistent. -Keep every conversation contextual: All messages are automatically logged against Salesforce and Zoho records, giving teams full visibility into past interactions, history, and engagement. -Respond faster with AI and AI Agents intelligence: Use AI-suggested replies, message refinement, conversation summaries, and 50+ AI Agents to handle FAQs, qualify leads, route conversations, and recommend next best actions. -Reduce manual work and boost productivity: Set up automated messages, follow-ups, reminders, and workflows without coding—or scale further using Salesforce Flows, APIs, and integrations. -Turn conversations into measurable outcomes: Drive replies, conversions, bookings, and follow-ups through AI-led drip campaigns and actionable conversation insights. -Stay compliant and reduce financial and legal risks: Built-in opt-in and opt-out management, selective consent, and future-ready compliance controls help teams message confidently at scale. -Scale globally with confidence: Trusted by 60K+ users across 100+ countries, 360 SMS supports global communication with AI-powered language translation and localization. -Proven, trusted, and enterprise-ready: Backed by over a decade of innovation and a 4.98/5 AppExchange rating from 1,200+ reviews, 360 SMS is a reliable choice for growing businesses. -Works across industries and teams: Whether it’s sales, marketing, service, education, healthcare, finance, or operations, 360 SMS adapts to any industry and B2B use case. -Native to Salesforce and Zoho: No external tools, no data silos—just seamless multichannel digital engagement fully embedded within Salesforce and Zoho. FAQs: What makes the 360 SMS App unique? 360 SMS is unique because it’s fully Salesforce-native and built to elevate digital engagement across 15+ channels, not just sending messages. It brings multichannel messaging, AI-powered automation, and AI agents together in one place—so teams can manage conversations, campaigns, and follow-ups to drive more engagement, leads and conversions. Why should someone choose the 360 SMS app over its competitors? 360 SMS is built to transform digital engagement, not just message sending. It supports 15+ channels, enables multi-channel drip campaigns, and includes out-of-the-box AI chatbots and AI agents that automate conversations, follow-ups, and engagement across the customer journey. Teams operate from a unified messaging console inside Salesforce, keeping every conversation, reply, and action connected. With no-code automation, advanced Salesforce automation options, and AI-powered assistance, 360 SMS helps teams engage faster, smarter, and at scale—without switching tools or adding complexity. Who is the primary audience for the 360 SMS app? B2B teams across industries often struggle to manage conversations across multiple channels while keeping data, context, and compliance intact. 360 SMS is built for sales, marketing, service, education, healthcare, finance, and operations teams using Salesforce or Zoho. It works across industries and helps teams handle high volumes, automate follow-ups, and deliver connected, AI-assisted digital engagement—without switching tools or adding complexity. What’s the story behind the 360 SMS app? 360 SMS was created to solve a simple problem: messaging inside Salesforce shouldn’t feel fragmented or outdated. Over the last decade, it has evolved into a trusted, AI-powered digital engagement platform used by 60k+ users worldwide—helping teams have faster, smarter, and more meaningful conversations across every channel.

Average Rating: 4.7/5.0

Total Reviews: 80