Best AI Chatbots Software - Page 72

How Many AI Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,300

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Microsoft Copilot (+2.64%) - Among all products in this category, Microsoft Copilot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 69,600+ Authentic Reviews
  • 1,300+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Chatbots Software

G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence

Highlighted products: ChatGPT, Claude, Notion, Gemini, Perplexity, ClickUp, Zapier, and 1min.AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=claude-2025-12-11&focus%5B%5D=notion&focus%5B%5D=google-gemini&focus%5B%5D=perplexity&focus%5B%5D=clickup&focus%5B%5D=zapier&focus%5B%5D=1min-ai)

Relish AI

Relish AI is an AI-powered chatbot designed to enhance e-commerce operations by automating sales and customer support tasks. It provides 24/7 assistance, engaging customers with personalized interactions that boost engagement and conversion rates. By integrating seamlessly with platforms like Shopify, Relish AI offers a user-friendly solution that requires no coding for setup. Key Features and Functionality: - Automated Customer Support: Delivers instant answers to product and policy-related inquiries, reducing support tickets and operational costs. - Personalized Shopping Assistance: Utilizes machine learning to offer tailored product recommendations based on customer preferences and purchase history. - Sales Campaigns: Deploys AI-driven campaigns, such as welcome messages and exit cart incentives, to engage customers and reduce cart abandonment. - Order Management: Assists with order tracking, returns, and cancellations, streamlining post-purchase processes. - Seamless Integrations: Integrates with tools like Klaviyo and Gorgias to enhance marketing efforts and customer support capabilities. Primary Value and Solutions Provided: Relish AI addresses the need for efficient, round-the-clock customer engagement in e-commerce. By automating routine tasks and providing personalized interactions, it enhances the shopping experience, leading to increased customer satisfaction and higher conversion rates. Its easy integration and setup allow businesses to quickly implement AI-driven solutions without technical expertise, making it an invaluable tool for scaling operations and improving overall efficiency.

Who Is the Company Behind Relish AI?

Replier

Replier is an AI-powered social media management tool designed to automate responses to social media interactions, enabling users to save time and significantly boost engagement. By leveraging advanced artificial intelligence, Replier generates contextually relevant and engaging replies, allowing users to maintain a consistent and active presence across multiple platforms without the manual effort typically required. Key Features and Functionality: - AI-Powered Responses: Utilizes advanced AI to craft contextually appropriate and engaging replies to social media comments and messages. - Time-Saving Automation: Automates social media interactions, freeing up hours weekly for users to focus on strategic tasks. - Engagement Boost: Enhances social media engagement rates by providing timely and relevant responses, available 24/7. - Multilingual Support: Automatically detects and responds in multiple languages, matching the language of the original post. - Custom AI Prompts: Allows users to define custom prompts to tailor responses to their brand voice, such as acting as a social media manager for a specific industry. - Flexible Pricing: Offers flat-fee plans with low-cost options for exceeding limits, ensuring affordability and scalability. Primary Value and User Solutions: Replier addresses the challenges of manual social media management by automating the response process, thereby saving users over 10 hours weekly and increasing engagement by up to 400%. It ensures consistent and timely interactions across various platforms, helping users maintain an active online presence without the overwhelm of managing high volumes of comments and messages. This automation leads to improved audience engagement, enhanced brand reputation, and more efficient use of time and resources.

Who Is the Company Behind Replier?

Replium

Replium is a help center and live chat for teams with no support department. Publish the answers you are tired of repeating once, and they work at 3am, in every timezone, without you. What is left over arrives in one shared inbox that emails you when somebody needs a person. Free forever for two people and 100 conversations a month, and the plan you sign up on is the plan you keep.

Who Is the Company Behind Replium?

Reply AI

#### The Problem Marketing teams and small businesses lose thousands of dollars every month because they can't respond to Instagram DMs fast enough. Studies show 78% of leads buy from the first responder, but most businesses take hours or even days to reply. Traditional chatbots like ManyChat use keyword matching, which means they fail when customers phrase questions differently. If you set up "price" as a keyword but someone asks "how much does this cost?", the bot sends a generic fallback message. You're leaving money on the table. #### The Solution Our free Instagram DM Auto Responder uses AI-powered intent detection to understand what customers actually mean, not just what they typed. When someone messages "How much?", "What's your pricing?", or "Is this expensive?", our AI recognizes they all have the same intent: Pricing. You set up one response, and the AI handles every variation automatically. The tool runs 24/7, responding instantly while you sleep, on vacation, or focused on running your business. We're an official Meta Partner using Instagram's official API, so your data is completely secure. #### Key Features - **Intent-Based AI Detection**: Understands context and meaning, not just exact keywords - **Rich Message Formats**: Send buttons, quick replies, image carousels, and image cards with titles, subtitles, and CTA buttons - **Industry-Specific Templates**: Pre-loaded templates for restaurants, bakeries, e-commerce, and retail businesses make setup quick and effortless - **5-Minute Setup**: Launch your auto responder in minutes using ready-made templates or build custom intents - **Custom Response Builder**: Create unlimited intents with personalized messages and images (up to 5MB each) - **Visual Content Support**: Attach PDFs, menus, pricing sheets, and promotional images to automated replies - **Enable/Disable Controls**: Turn specific intents on or off without deleting them - **Default Fallback Message**: Set a friendly message for DMs that don't match any intent - **Real-Time Dashboard**: Manage all intents, responses, and settings from one clean interface - **Official Meta Partner**: Uses Instagram's official API for maximum security and reliability - **Multi-Image Support**: Upload multiple images per intent for comprehensive visual responses - **Zero Coding Required**: No technical skills needed. Point, click, and automate #### Why Choose Us Over ManyChat or Chatfuel? 1. **100% Free Forever**: No trials, no credit card, no hidden fees. We showcase our main product (ButterScotch AI) by giving you premium automation for free. 2. **Smarter AI**: Intent-based detection means one response handles dozens of variations. Competitors force you to manually add every possible keyword. 3. **Richer Messages**: Send interactive carousels and image cards with buttons and quick replies, not just plain text. 4. **Faster Setup**: Industry-specific templates get you live in just 5 minutes. Competitors require hours of manual configuration. 5. **Official Meta Partnership**: Direct API integration means better deliverability and compliance. #### Perfect For - E-commerce stores handling product inquiries - Restaurants sharing menus and taking reservations - Bakeries managing custom orders - Retail stores providing store hours and inventory - Service businesses qualifying leads 24/7 - Any Instagram business tired of missing DMs #### Getting Started 1. Connect your Instagram account (official Meta Partner, 100% secure) 2. Choose an industry-specific template (restaurants, bakeries, e-commerce, retail) or create custom intents from scratch 3. Set your auto-replies with text, images, buttons, and carousels 4. Enable the auto responder and let AI handle the rest Setup takes just 5 minutes with our pre-built templates. No credit card. No trial period. No catch. Just free Instagram DM automation that actually understands your customers.

Who Is the Company Behind Reply AI?

ReplySync

ReplySync is a comprehensive platform designed to automate Instagram direct messages (DMs) and comments, enabling businesses and creators to enhance engagement, drive sales, and streamline customer interactions. By leveraging advanced automation tools, ReplySync allows users to create sophisticated workflows that respond to Instagram interactions in real-time, ensuring timely and personalized communication with their audience. Key Features and Functionality: - Powerful Automation Builder: Utilize an intuitive drag-and-drop interface to design complex automation workflows. Set up triggers, conditions, and actions to manage every Instagram interaction seamlessly. - AI Agent Responses: Train an AI agent to automatically respond to messages on your Instagram account, maintaining your brand's authentic voice while saving hours of manual work. - Interactive Content Sharing: Engage your audience by sending links, conducting surveys, and collecting leads through custom forms, all automated and personalized to enhance user experience. - Marketplace Access: Access a marketplace of proven automation templates or monetize your own successful automations by sharing them with the community. - Audience Management: Efficiently categorize and manage your Instagram audience by organizing them into folders, allowing for targeted engagement strategies. - Data Export: Extract valuable customer data and insights from your Instagram interactions to inform business growth strategies. Primary Value and Solutions Provided: ReplySync addresses the challenge of managing high volumes of Instagram interactions by automating responses to DMs and comments. This automation ensures that businesses and creators can engage with their audience 24/7, even when offline, leading to faster response times and increased conversions. By reducing the manual workload associated with customer engagement, ReplySync allows users to focus on other critical aspects of their business, ultimately driving growth and enhancing customer satisfaction.

Who Is the Company Behind ReplySync?

Representative24

Representative24 is an AI-powered CX platform that helps businesses deliver fast, secure, and personalized support 24/7. Unlike basic AI chatbots, Representative24 is agentic: It connects directly with your systems through API, automating real tasks without human intervention. Your customers get instant, multilingual responses about your products, pricing, FAQs, and policies across your site, app, WhatsApp, and Facebook. Designed with security and compliance in mind, it allows companies to deploy AI safely in regulated environments, with features such as encrypted API connections, user verification (email + OTP), and seamless handoff to human agents when needed. With Representative24, businesses of any size can access enterprise-grade AI support capabilities—without the cost and complexity of building custom solutions.

Who Is the Company Behind Representative24?

REVE Chatbot

Who Is the Company Behind REVE Chatbot?

  • Seller: Revechat
  • Year Founded: 2014
  • HQ Location: Singapore, Singapore
  • Twitter: @REVEChat
    1,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Reviewz

Reviewz is a comprehensive platform designed to help Shopify store owners automate the collection of 5-star reviews and transform them into repeat sales. By intelligently guiding satisfied customers to leave positive feedback on platforms like Trustpilot, Google, and Judge.me, Reviewz enhances your store's public reputation. Simultaneously, it re-engages these customers with targeted upsell offers through WhatsApp, email, and SMS, effectively turning social proof into increased revenue. Key Features and Functionality: - Automated Review Collection: Seamlessly direct happy customers to leave reviews on major platforms, building a robust public reputation. - Private Feedback Management: Route dissatisfied customers to a private feedback form, allowing you to address issues before they become public negative reviews. - Multi-Channel Campaigns: Send personalized review invitations via WhatsApp, email, and SMS to maximize reach and response rates. - Smart Conditional Logic: Create custom review funnels based on customer satisfaction scores, ensuring appropriate messaging for each customer. - Analytics Dashboard: Monitor review rates, overall sentiment, and campaign performance through an intuitive dashboard. - Upsell Automation: Re-engage reviewers with targeted upsell offers, increasing customer lifetime value. Primary Value and User Solutions: Reviewz addresses the challenge of building and maintaining a strong online reputation by automating the review collection process and managing customer feedback effectively. It not only enhances trust and credibility through increased positive reviews but also leverages these reviews to drive sales and boost customer lifetime value. By integrating with Shopify, Reviewz simplifies the process for store owners, saving time and effort while delivering measurable results.

Who Is the Company Behind Reviewz?

Rippey AI

Who Is the Company Behind Rippey AI?

  • Seller: Rippey AI
  • Year Founded: 2019
  • HQ Location: Louisville, US
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026