--- title: GramDesk Reviews meta_title: 'GramDesk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how GramDesk works for a business like yours. date_modified: '2026-10-27' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

GramDesk Reviews & Product Details

GramDesk turns a Telegram bot into a shared customer-support inbox for small teams. Customers message the support bot, and each conversation appears as a separate topic in a private Telegram group. Teammates read the conversation history and reply inside the topic; the customer receives the reply through the bot, without staff sharing personal accounts. The standard setup requires no coding. Connect your own Telegram bot and private support group. Pricing is $0.10 per active bot per day, with unlimited teammates and no per-agent charge. A $1.50 starting balance is available for testing before topping up.

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Discussions

GramDesk Community

Languages Supported

English, Portuguese, Russian, Spanish

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Pricing

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Categories on G2

AI Chatbots Customer Service Automation

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