Tripleseat
Tripleseat is the leading Event Management Software for venues, built for hospitality by hospitality. Trusted by over 20,000 venues, Tripleseat brings every lead, booking, and detail into one clear view, helping event teams spend less time chasing updates and more time delivering the moments that matter.
Average Rating: 4.5/5.0
Total Reviews: 359
How Do G2 Users Rate Tripleseat?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.6/10)
Who Is the Company Behind Tripleseat?
- Seller: Tripleseat
- Company Website:
- Year Founded: 2009
- HQ Location: Concord, US
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LinkedIn® Page: www.linkedin.com
342 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: General Manager, Event Coordinator
- Top Industries: Restaurants, Hospitality
- Company Size: 51% Small, 41% Medium
What Do G2 Reviewers Say About Tripleseat?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Tripleseat, finding the platform user-friendly and supportive for their needs.
- Users find the organization of event communication in Tripleseat extremely helpful and user-friendly.
- Users appreciate the intuitive interface of Tripleseat, finding it easy to navigate and beneficial for event management.
- Users appreciate the quick and helpful customer support, enhancing their experience with Tripleseat.
- Users value the ease of automations in Tripleseat, streamlining contract management and team accountability efficiently.
Cons
- Users express frustration with email overload, desiring better integration and management of discussions and notifications.
- Users find Tripleseat expensive due to high costs for additional features and professional services, impacting overall value.
- Users find the learning curve steep, with a clunky interface and challenging setup for new users.
- Users find the missing features in Tripleseat, like better note-taking and improved reporting, limiting their experience.
- Users express frustration with poor customer support, feeling abandoned and forced to manage updates themselves after years of service.
What Are Recent G2 Reviews of Tripleseat?
"The Essential Tool for Event Planners"
Rating: 5.0/5.0 stars
— Mai M.
"Tripleseat: Best-in-Class Contracts, Event Orders & Venue Inventory"
Rating: 5.0/5.0 stars
— Kimberly M.

