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Zoom

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62,469 reviews
  • 11 profiles
  • 53 categories
Average star rating
4.6
#1 in 38 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

55,831 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Zoom Phone

2,640 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Workvivo

2,616 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Rooms

416 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

396 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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Zoom AI Companion

276 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

219 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom Contact Center

57 reviews

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.

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Zoom Revenue Accelerator

21 reviews

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

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Star Rating

47353
12783
1769
330
238

Zoom Reviews

Review Filters
Profile Name
Star Rating
47353
12783
1769
330
238
Muskan V.
MV
Muskan V.
HR Manager
03/17/2026
Validated Reviewer
Review source: Organic

Virtual Rooms Made Interview Scheduling a Breeze

I used Zoom Workplace for scheduling multiple interviews, and it provided facilities like real rooms in a virtual mode where other candidates can wait. I like their rooms the most. Zoom video conferencing helps me interact with hybrid teams, and it has features like screen sharing and real-time face-to-face interactions. The initial setup was pretty easy.
Luiza Dior T.
LT
Luiza Dior T.
⚡️ Tech-Savvy Virtual Assistant 🇵🇭 | Lead Generation Specialist | 🔍 Real Estate Skip Tracer (U.S.)
03/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Powerful Yet Simple—Audio Transcription Makes Zoom Workplace Shine

Zoom Workplace is the best because it's powerful without being confusing. The best feature today is like having an audio transcription, it helps a lot for a Virtual assistant beginner like me.
Irfan H.
IH
Irfan H.
@NASTP DL & CV Engr Founder @miniRELU doc
03/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Zoom Workplace: Friendly, Easy Interface with Messaging and Helpful Meeting Recording

The best feature about Zoom Workplace is friendly and ease to use the interface, where all level of employee easily use. The combination of video streaming, messaging i.e sharing links/materials makes complete package for meetings or conferences. For keeping record the recording meeting feature is very helpful.

About

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HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011