Conversation Intelligence
July 7, 2020
CF
Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.
Popular Conversation Intelligence Software Questions Discussions
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Right now we're using Chorus for conversational analytics, but also so we don't have to sift through so much video, we can skip ahead at key points in the conversation. I was wondering if there's other utilizations for the software that we might be missing out on.
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G2
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common question.
common question.
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How do improve my search capabilities for specific information that my colleagues may have alread...
RIght Now I only see tha bility to search based off title and whoever may have been on the call - We are creating a seperate doc for more detailed info on some calls so you dont have to search through chorus
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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It will be great to get a report per Q so we could learn, correct some trick or tips on the best ...
reports/feedback from the system to help sales, not just to make your platform better but to make us better.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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Many of the features in Chorus are sales-focused, but how are the best Customer Success and Customer support organizations using the tool?
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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It would be nice to know how you've improved over time in monologue length, filler words, etc.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
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Most Popular Conversation Intelligence Software Questions Discussions
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