Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.
Popular Conversation Intelligence Software Questions Discussions
I'm wanting to be able to find specific areas in the conversation with my prospect. For example if I want to search not just a competitor conversation but what specifics they said about them, do I have to listen to the call or am I able to read through specific points in the conversation?
I am still in the process of learning how to use Chorus to the fullest extent. In addition to reviewing their documentation and training materials, what are some ways in which sales reps are utilizing the software to maximize workflow efficiency and results?