It's been two months since this profile received a new review

Stacey N.

Executive Director

Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

5/6/2015

"The many benefits of using the Ecolane DRT system"

5/5

What do you like best about Ecolane?

The Perry County Transportation Authority (PCTA) converted to the Ecolane DRT system on August 8, 2013. Prior to our conversion to the Ecolane DRT, the PCTA was scheduling trips manually, providing our drivers with paper manifests, using two-way radios to communicate with our fleet and calculating and reporting data by hand. Additionally, the PCTA administrative staff were unable to perform compliance checks on our service.

Since our conversion to the Ecolane DRT, our transit agency is operating much more efficiently. The system is very user friendly for all transit staff - from drivers, to dispatchers, schedulers, reservation staff, fleet manager and administrators. All data is collected on driver tablets and provides the dispatch staff with real time positioning of the fleet. Since all data is readily available and easy to view, the PCTA has incorporated monthly compliance checks on all trips performed by our transit agency. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

The Perry County Transportation Authority (PCTA) is still utilizing an older version of the Ecolane DRT. Ecolane has added features to the system that will make the system even better. We are patiently awaiting the upgrade. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

We involved all of our staff in the process of setting parameters and we are all cross trained within the system functions. Our employees embraced the Ecolane DRT and are still very pleased with the software. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

We are reversing negative cash flow trends by using the Ecolane DRT. We are no longer printing paper manifests for our drivers and having administrative staff manually inputting the data for reporting purposes. We have been able to combine positions and reassign various job duties within our transit agency. We have saved time by utilizing the tablets to send messages directly to our fleet in real time and to be able to reassign trips to other vehicles in the event that the driver is running behind schedule.

The PCTA is performing a higher number of passenger trips monthly at a lower cost. Our monthly fuel prices have been cut by 40% on average. Additionally, administrative staff are able to utilize their time performing compliance checks and maintaining the daily operations. Review collected by and hosted on G2.com.

Response from Jonathan Segal of Ecolane

edit

Thank you for the positive review, Stacey.

Ecolane is proud to be a partner in Perry County's ongoing success.

Ecolane Reviews & Product Details

Ecolane empowers transit agencies with the technology they need to increase productivity, maximize efficiency and improve the rider experience with easy-to-deploy, scheduling and dispatch solutions. Our solutions allow dispatchers and drivers to focus on providing reliable, efficient service, while leaving the complex logistics of demand-responsive software and fixed route transit systems to modern, intelligent tools that make a real difference in an agency's operations. We believe in the future of free and sustainable mobility, centered on inclusive experiences that foster community relationships. If you’re ready to better service your community and maximize transit efficiency, we have a complete line of products and services to help.

Seller

Ecolane

Discussions

Ecolane Community

Languages Supported

English, Finnish, French, Spanish

Overview by

Ashlee L

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Ecolane Media

Ecolane Demo - Ecolane Evolution Dashboard

The main dashboard page of Ecolane software.

Ecolane Driver App screenshot

Ecolane Mobile App Screenshot

Ecolane Demo - Ecolane Celebrates 20th Anniversary

Ecolane is excited to announce its 20th anniversary as the industry’s leading provider of intelligent web-based transit scheduling software.

Ecolane Reviews (23)

G2 reviews are authentic and verified.

Here's how.

Anne S.

Data Research Analyst

Mid-Market (51-1000 emp.)

10/19/2022

"Efficient and intuitive platform for transport monitoring"

4.5/5

What do you like best about Ecolane?

The tracking and monitoring capabilities of the system are really beneficial. I like the ability to produce multiple reports in compliance with our contractual obligations has been greatly improved with Ecolane. I love that NTD reporting is so simple with the software and the time it takes to prepare reports is a mere fraction of what we used to spend to get reliable data. I like that the data that goes into the software can be retrieved and used to make business-related transportation decisions to better serve customers. A very important point is that Ecolane is continually working on the product to improve it and provide the best service. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

Program group rides from the same geographic area and location appear to fail when the system detects that there are other qualified drivers in the area. Some of the processes take multiple steps/clicks where, if configured differently, they could be done on a single page. I don't really have any major issues that I can say we don't like about the software, I feel like it's a great tool that keeps evolving. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Mapping capabilities allow trips and drivers to be monitored and tracked. It allows producing various reports in compliance with contractual obligations and internal evaluations on the performance of drivers on time. Copies of client age verification forms can be saved in the software, eliminating the need to search through filing cabinets. This tool eliminates a lot of time and effort to manually produce the necessary data, plus it has significantly increased our productivity and we see a steady reduction in driver payroll hours. Review collected by and hosted on G2.com.

Patty C.

Transportation Director

Mid-Market (51-1000 emp.)

7/15/2021

"Ecolane Helps the Maui, Hawaii Community with Comprehensive Transit Software Needs"

5/5

What do you like best about Ecolane?

Ecolane's software allows us to work on the largest ADA Paratransit and Human Services contracts in our County with ease. Their team is exceptionally easy to work with when we need support and whenever we need in-person training, they are only an airplane ride away from stopping in to see us. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

They recently did a major upgrade to the software and I did notice that there were a lot of changes. In the future, I hope that they will reach out via phone or email to set up a meeting to review the new features prior to the system rollout. The idea is to be proactive with the changes and not reactive. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

If you're in need of a support team when operating your transit agency, Ecolane is a great company to work with. Their team is exceptional and they actually care about their clients. It's refreshing in the transportation industry to have a partner agency that wants you to be successful. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Our ability to verify and track drivers in real-time is an amazing feature. The variety of reporting that we are able to pull is also extremely helpful. Review collected by and hosted on G2.com.

Mike R.

Senior Director of Mobility Solutions

Mid-Market (51-1000 emp.)

12/4/2020

"Ecolane - The software with Perks!"

5/5

What do you like best about Ecolane?

The Ecolane team delivers! Ecolane has a top-notch, professional team dedicated to providing a product that is highly effective and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

I do not see or expect to see any downfalls with the Ecolane product. Review collected by and hosted on G2.com.

Alex R.

Transit Operations Supervisor

Small-Business (50 or fewer emp.)

7/22/2021

"Evolve your transit agency to the next level!"

5/5

What do you like best about Ecolane?

Off the top visually, the interface is a leap over the previous Ecolane DRT interms of what you see upon logging in. The range of usable options that are availible at your fingertips gives the user much more control over how they manage the day to day operations within the chosen area of focus. You can access nearly all areas of Ecolane from the log in page. Drop down options along with quck links allow for smooth and seemless navigation throughout the system. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

There is not much that I have found so far to dislike. I am still learning to navigate all the new features and have not found anything as of yet that I have not found to be an improvment over the DRT. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Efficiancies of how operators navigate through the system. more information is visible to dispatchers without opening mutiple pages to cycle through.

Reservationists are able to schedule trips in a more efficiant manner due to a cleaner reservation page that allows a more logical information flow.

maps are instantaniously visible without waiting for google Earth to open when checking locations information. Review collected by and hosted on G2.com.

Frank Z.

Assistant

Small-Business (50 or fewer emp.)

4/14/2021

"Amazing tool to monitor transportation."

4.5/5

What do you like best about Ecolane?

Ecolane delivers what it promises, I like that tihis software is easy to use and excellent to track my fleet at any time in real time, its export functios are undoubtedly excellent, it also has models and billing reports that are very important; Its fantastic. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

It tends to be slow, rarely takes time to load, and tends to crash, and I also don't like that you can't change the destinations of a driver you're going to once your goal has been achieved. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

A software that I would definitely recommend is a good one; You should try it now. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Everything has been excellent, it is easy to use, we have improved, and we have been more efficient with reports and billing. It also allows us to track shipments in real-time and streamlines each routing process; I hope it continues like this. Review collected by and hosted on G2.com.

Verified User in Government Administration

Small-Business (50 or fewer emp.)

7/15/2021

"Excellent Product"

4/5

What do you like best about Ecolane?

Ecolane has been amazing and we love almost everything about it! There are a few things we wish were different but it is easy to use and the drivers love it! Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

More robust fare collection piece and having to open more than one window. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

Get it! You will not be disappointed. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

We had some issues getting the mobile app up and going, but it's been resolved and is working great! Ecolane has helped our agency optimize our transit routes, making us more efficient and effective providing services. Review collected by and hosted on G2.com.

Jordan P.

Transit Operations

Small-Business (50 or fewer emp.)

4/15/2021

"Ecolane give good results."

4.5/5

What do you like best about Ecolane?

I like Ecolane because it always gives good results when we track transports. It is incredible how it works; it offers a complete and easy-to-use service for any user, a beautiful and fluid interface; I love this system. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

I think that some functions can improve only minor details, for example, receiving confirmation messages, so that one feels sure that the drive received it, on the other hand, I have not had any inconvenience that affects the use of this tool. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

It is a tool that everyone should use to streamline transportation processes and thus obtain billing and location information in real-time, it is fantastic. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Excellent user experience, organize and view the drivers in real-time and allow reporting and billing, and it is easy to track and thus increase transparency and communication. Review collected by and hosted on G2.com.

Alexander L.

Consultant

Small-Business (50 or fewer emp.)

4/20/2021

"My experience with this Ecolane DRT tool."

4.5/5

What do you like best about Ecolane?

It is a very flexible tool with great features, and I can also use it anywhere, and it saves me a lot of time, it is perfect, and also its application has an excellent modern interface that facilitates its use in which I can manage trips and invoices. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

I have no complaints, the support is excellent, and he knew how to solve all my problems and guided me from beginning to end. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

I am not the type of person who usually recommends tools, but this would be an exception because Ecolane is worth it, simply because it is good and does the job. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Billing in real time, I manage transport reports, monitoring customer control, in a few words, I facilitate my work. Review collected by and hosted on G2.com.

Alex R.

Transit Operations Supervisor

Small-Business (50 or fewer emp.)

12/3/2020

"Ecolane DRT the hidden Gem"

5/5

What do you like best about Ecolane?

Using this software we easily tripled our daily trips without adding resources.

Manage all facets of trip experience from client profile, scheduling, dispatch, driver manifest, all at your fingertips at all times.

Client use of the Ecolane app for Apple and Android reduces call volume and put trip control in the riders hands. Credit card payment.

Receive notification your vehicle has arrived for pickup and much more.

Really there is to much to list..

This is why its a hidden gem fir transit. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

Very little to dislike, the Ecolane is constantly listening to the user and making improvements to how the system can better work for each agency. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

As a very long time user with over 12 years of experience with this system. We are still reaping benefits, all the capabilities have not been reached or found out yet in my opinion. You have to be willing to change your thinking, allow the software to work.

For example, having a problem with long wait times for callers who want to schedule a ride.

Solution, self-serv and app scheduling. Reduces calls clients can schedule at there leisure not be restricted to business hours. Review collected by and hosted on G2.com.

David T.

Digital Marketing Specialist

Mid-Market (51-1000 emp.)

3/9/2021

"Great product for monitoring Transit performance"

4.5/5

What do you like best about Ecolane?

It is easy to deploy and understand how it works. It gives us great real time data on how our transport systems are progressing. There is proper analysis of the transportation of goods and delivery of services to our customers without delay. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

This is great platform and it has been effectively working well. Our transport department data has been well captured with clear reports since we deployed this system. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

Ecolane DRT is very effective product in ensuring there is operational efficiency in an organization.

It has been awesome product since we started using it in our company. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

It has been helping us in managing the transport system in our enterprise. It gives detailed information and real time reports on how the data in our transport department is being handled. Review collected by and hosted on G2.com.