It's been two months since this profile received a new review

Steven B.

Estates Manager

Enterprise (> 1000 emp.)

9/19/2021

"Checkit provides a safety net"

5/5

Checkit Reviews & Product Details

Checkit is the Intelligent Operations platform that gives operational leaders up-to-the-minute information and control over their deskless workforce. By guiding and tracking people-centric processes through digital assistants and smart sensors, operational leaders can spot trends, rapidly respond to change and unlock new revenue streams.

Seller

Checkit

Discussions

Checkit Community

Overview by

Ade Risidore

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

Tines

4.8/5

(255)

Integrated Management System (IMS)

View All Alternatives

Checkit Media

The Checkit digital assistant app provides guided instruction to frontline workers. It details the activities that need to be carried out and provides visual and audible alerts for upcoming and missed activities.

Out of the box operational dashboards show what actions are being taken, where and whether they're being executed a planned.

Checkit's smart sensors allow mundane manual checks to be replaced by data streams. When events occur outside normal operation automated actions trigger recovery procedures ensuring critical assets are protected and waste is reduced.

G2 reviews are authentic and verified.

Here's how.

Yashpal G.

Area Chef

Enterprise (> 1000 emp.)

11/2/2021

"a good system to keep the food safety in check"

4.5/5

What do you like best about Checkit?

all the info is online ,everything is digital ,past recoreds can be relooked if neeeded,alerts are sent via email if any delay in the cheks or drop in temperature of the fridges or freezers,it keeps you on top of your dailt work task not only boh but even host,runners . Review collected by and hosted on G2.com.

What do you dislike about Checkit?

it can be time consuming if you have added to many dishes to take the temperature.the probe should come with a cover to secure the metal part from corss contimination,also the handle part sometimes can be a bit fragile . Review collected by and hosted on G2.com.

Recommendations to others considering Checkit:

Good system to have in your orginasation to keep the food and safety of the food .It also schedules your dailt and weekly work for front of the house,back of the house its and smart app to keep your business health and safety in check ,also this app is certified by amny auditors Review collected by and hosted on G2.com.

What problems is Checkit solving and how is that benefiting you?

most importantly the issue of food saftey ,cooking temperatcure chilling temperature, hot holding tempeature and receiving of delivery,it also helps in kp work scheduling,deep cleaning scheduling. Review collected by and hosted on G2.com.

Response from Hannah Garner of Checkit

edit

Hi Yashpal 😊

I'm Hannah from the Customer Success team at Checkit - I wanted to thank you so much for taking the time too give us a review

I've taken a note of your feedback and informed our product team.

P.s we're running a webinar with BP on food retail trends that I think you'll enjoy, you can register here ...

https://hubs.li/H0_b7Rq0

If you have any questions and interested in having a conversation you can reach us on community@checkit.net and we can arrange a chat! 😊

Joe L.

Head Chef @ Google

Enterprise (> 1000 emp.)

7/28/2021

"Excellent"

5/5

What do you like best about Checkit?

I love how simple the software is to use. Very easy to navigate through the dashboard also. For me, as a head chef, it has made my life a LOT easier. Review collected by and hosted on G2.com.

What do you dislike about Checkit?

It needs a louder alarm on the memos. I can't hear the alert on the loudest setting in the kitchen. Review collected by and hosted on G2.com.

Recommendations to others considering Checkit:

I think if you work in the catering industry, operating any multi-site business, or even smaller food businesses, then check-it is a win-win, everything you need in one place. I couldn't imagine going back to paperwork and having folders stacked up everywhere. Review collected by and hosted on G2.com.

What problems is Checkit solving and how is that benefiting you?

With the ability to monitor fridge/freezer temperature levels, you can almost foresee an equipment failure, which is super important. Also, all HACCP duties are recorded and stored online, which creates a comprehensive audit trail, Review collected by and hosted on G2.com.

Response from Hannah Garner of Checkit

edit

Hi Joe😊

Thank you so much for the feedback, we really appreciate it and so glad to hear you're happy with Checkit!

My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊

It would be so amazing if we could chat to you a bit more about what you do and how you use Checkit

It has been sometime since our survey was sent out so would be great to check back in with you to make sure you're still happy!

If you'd be interested - please reach out 📧community@checkit.net

We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation!

Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

8/3/2021

"Clear and simple interface. Could use some extra features."

3.5/5

What do you like best about Checkit?

Very clear. Can easily see what's alerting. System works and has saved stock on several occasions. Review collected by and hosted on G2.com.

What do you dislike about Checkit?

It would be more helpful if we could make adjustments to our sensor configurations on the system. We often move and repurpose freezers as part of our regular operations, and this can lead to sensors alarming or going offline and remaining in that state. It would be helpful if we could:

- Move sensors between hubs. I know how to swap one sensor for another but not move a specific sensor from one hub to another.

- Move sensors between locations to be viewed with other sensors in the locations we want.

- Remove sensors from our system that might be damaged or have gone missing.

- Be able to deactivate rules or alerts even if a sensor is alarming on one of them. It can be problematic if a sensor has been moved away intentionally and we have to put it back in a fridge or freezer before we can stop it alerting. Happy to have an "are you sure you wish to deactivate this alert" if the device is in an alerted state, but I would appreciate the option.

- Have a way of "fire testing" our alert system. It has been raised by our QA department that if there was a problem with one of our sensors, we might not necessarily know about it. It was suggested that we intentionally trigger alerts on a regular basis without actually changing temperatures (like a fire alarm test). Not sure if we can do this at the moment however.

- Have an account manager who could be our main point of contact when we need assistance. Sometimes have found submitting help tickets can take a lot of time before results. Review collected by and hosted on G2.com.

Response from Aoife Looney of Checkit

edit

Hello ☺️

Aoife here 👋🏻 I'm Content and Community Manager here at Checkit.

First of all thank you for taking the time to leave us feedback. I'd love to have a follow up conversation to address some of the issues you're having with the sensors and our helpdesk service. I want to help out here as much as I can so please reach out to me on the email below and we can arrange a chat.

📧community@checkit.net

Let's connect on LinkedIn - link below! 😊

See how Checkit improved

Craig R.

Hhospitality head chef

Mid-Market (51-1000 emp.)

8/4/2021

"Checkit probe and memo"

5/5

What do you like best about Checkit?

Very easy to use and manage, accurate and consistant. Ticks every box. Even if wifi drops or powercut you can still carry on and use it. Review collected by and hosted on G2.com.

What do you dislike about Checkit?

We have use the product for 3 years and is starting to show some little cracks around the screen which will need to be replaced. The only other thing which is not about the product per say is management fear of a system like this in regards to not having a wall full of paper Review collected by and hosted on G2.com.

Response from Aoife Looney of Checkit

edit

Hey Craig,

Aoife here 👋 I’m Content & Community Manager at Checkit.

Firstly, thank you so much for leaving us a review, your feedback is invaluable to us so we really appreciate you taking the time.

Secondly, I’d absolutely love to have a follow up conversation with myself and Hannah from our customer excellence team, to expand on some of the points you’ve mentioned and to see how else we can help, Hannah and I are new community managers at Checkit and we’re very keen to start getting to know our customers.

You can reach either of us on community@checkit.net, please get in touch if you would be interested and we can arrange a chat! 😊

CHRISTOPHER D.

General Manager

Mid-Market (51-1000 emp.)

11/2/2021

"The back office isn’t user friendly"

2/5

What do you like best about Checkit?

The thermometers so delivery's and cooked food Review collected by and hosted on G2.com.

What do you dislike about Checkit?

The tech needs to use 5G tech incase Wi-fi goes down

You should be able to change the product your probing with the thermometers rather than the tablet

The tablet should have face recognition

The back office needs to be user friendly

It's a nightmare trying to get hold of anyone to deal with tech issues Review collected by and hosted on G2.com.

Response from Hannah Garner of Checkit

edit

Hi Christopher,

Thank you so much for your feedback we value these insights to drive improvement both in service and relationship.

I would like set up a call with our Customer Success Manager Jason Budge to look into more detail with you, he will reach out to you over the coming days. I hope this will be okay for you?

Thank you again for your feed back and Jason will contact you shortly. 😊

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

8/5/2021

"Checkit Review - a must have HACCP monitoring system for your business"

5/5

What do you like best about Checkit?

Overall real time picture of the HACCP / temperature monitoring data Review collected by and hosted on G2.com.

What do you dislike about Checkit?

Different offices or location under one accunts so sharing common duties, etc.. not ideal Review collected by and hosted on G2.com.

Recommendations to others considering Checkit:

Highly recommended but take the necessary time to implement correctly and run a paper version of HACCP for the first month to give time to iron initial teething issues Review collected by and hosted on G2.com.

What problems is Checkit solving and how is that benefiting you?

Temperature fridge monitoring, delivery check in monitoring, cooking / chilling temperature monitoring, cleaning duties Review collected by and hosted on G2.com.

Response from Aoife Looney of Checkit

edit

Hello,

Aoife here 👋 I’m Content & Community Manager at Checkit.

I just want to first say thank you so much for taking the time to leave us a review, we really appreciate it.

It’s so interesting to hear feedback from our customers about how we are doing and how we can improve. I’m working closely with my colleague Hannah from our customer excellence team, we are both new to Checkit as community managers and we’re very keen to have more in depth conversations with our customers to see how we can help.

If you have any questions and interested in having a conversation you can reach us on community@checkit.net and we can arrange a chat! 😊

Ian A.

Catering Services Manager

Small-Business (50 or fewer emp.)

7/28/2021

"The Environment Health Officer love it"

5/5

What do you like best about Checkit?

I don't have to be onsite and I know all the checks are being completed in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Checkit?

The blue tooth probe needs to be more robust, and you don't know if the probe battery is flat. Review collected by and hosted on G2.com.

Response from Hannah Garner of Checkit

edit

Thank you for your feedback Ian, it really means a lot to us that you have taken the time to let us know what you think. We value your opinion so it’s of most importance to know your thoughts on how we can improve😊

My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things - My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊

I can see from your feedback you mentioned about the probe and how you feel it needs to be more robust - would love to hear about this and get your opinions😊

If you'd be interested we would love to chat to you more - please reach out 📧community@checkit.net

We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation!

Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/

Verified User in Higher Education

Small-Business (50 or fewer emp.)

11/4/2021

"Checkit has some room for improvement"

4/5

What do you like best about Checkit?

the ease of use of the system and the ability to tailor it to our individual needs Review collected by and hosted on G2.com.

What do you dislike about Checkit?

the slow response of the support team and when it goes offline Review collected by and hosted on G2.com.

Response from Hannah Garner of Checkit

edit

Hi there, I'm Hannah from the Customer success team here at Checkit😊

Thank you for your feedback we value these insights to drive improvement both in service and relationship

I've taken a note of your feedback however I would love to hear more about any improvements you think we could make! Please reach out to us so we can arrange a chat ... community@checkit.net 😊

Kieran B.

Food coach

Mid-Market (51-1000 emp.)

8/3/2021

"Great customer service"

5/5

What do you like best about Checkit?

All of the Tempuatres being controlled on one portal and the speedy customer service Review collected by and hosted on G2.com.

What do you dislike about Checkit?

The email alerts if you've got a lot of check it fridges. Review collected by and hosted on G2.com.

Response from Aoife Looney of Checkit

edit

Hello Kieran ☺️

Aoife here 👋🏻 I'm Content and Community Manager here at Checkit.

Really appreciate you've taken the time to give us some feedback. Any insights from our customers are highly valued, so thank you!

I am new to Checkit! I've joined forces with my colleague Hannah from our Customer Excellence team. We’re on a mission to meet and get to know as many customers to get a better understanding of how we can help.

I would love to hear more about your role as food coach and any ideas you might have. Please reach out if you would be interested and we can arrange a chat! 😊

📧community@checkit.net

We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and get any questions answered.

Let's connect on Linkedin - link below! 😊

See how Checkit improved

Bianca S.

Team Manager

Mid-Market (51-1000 emp.)

7/29/2021

"Reliable and Reassuring"

5/5

What do you like best about Checkit?

Consistent updates and speed. The support we receive from the technical teams. Review collected by and hosted on G2.com.

What do you dislike about Checkit?

The complexity of some of the view work details, when trying to find certain information quickly. Review collected by and hosted on G2.com.

Response from Aoife Looney of Checkit

edit

Hey Bianca!

Aoife here 👋🏻 I'm Content and Community Manager here at Checkit.

First of thank you for leaving us a review! It means a lot to us that you’ve taken the time to give us some feedback, so again much appreciated.

I’ve joined forces with my colleague Hannah from our customer excellence team, we’re both role in our roles here at Checkit and we’re so keen to meet and get to know our customers to see how we can help and improve.

We would love to hear more from you and explore some of ideas you may have. Please reach out if you would be interested and we can arrange a chat! 😊

📧community@checkit.net

We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any questions you may have, hope to see you there!

Let's connect on LinkedIn - link below! 😊

See how Checkit improved