Zoom

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63,813 reviews
  • 12 profiles
  • 68 categories
Average star rating
4.6
#1 in 33 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

56,471 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Workvivo

2,717 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Phone

2,693 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Zoom Rooms

443 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

412 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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ZoomMate

319 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

250 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom My Notes

240 reviews

My Notes captures insights from your conversations — on Zoom, in-person, on mobile, and across third-party platforms — so you can focus on the discussion, not documentation.

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Common Room

149 reviews

With the most natively-built and fully-managed integrations for detecting person-level and account-level signals today, Common Room helps go-to-market teams tap into every stage of the customer journey.

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48293
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246

Zoom Reviews

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Profile Name
Star Rating
48293
13130
1805
343
246
Arnav Singh J.
AJ
Arnav Singh J.
Cloud engineerSmall-Business (50 or fewer emp.)
11/11/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy meetings and reliable collaboration

I find Zoom easy to use, with reliable video and audio quality. I like its screen-sharing features and how simple it is to schedule and join meetings. It works well for my team meetings and remote collaboration.
Kana G.
KG
Kana G.
Onboarding SpecialistMid-Market (51-1000 emp.)
11/11/2026
Validated Reviewer
Review source: Organic

Easy-to-Manage Meetings, Though Audio Connectivity Needs Work

I find Zoom Virtual Agent makes it easy to work remotely. I like the audio notification when people enter meetings, the easy-to-use UI, being able to chat on the side, and screen sharing. These features make meetings easier to manage.
BC
Benny C.
Small-Business (50 or fewer emp.)
11/11/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Unifies GTM Insights, with a Brief Training Hurdle

I really value Common Room’s cross-functional intent aggregation and multi-channel topic and community tracking. I can map engagement across open source repos, community forums, and digital brand channels into one shared dashboard, so marketing, community, and sales can see the same signal data.

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HQ Location:
San Jose, CA

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What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com