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Zoom

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63,378 reviews
  • 12 profiles
  • 60 categories
Average star rating
4.6
#1 in 35 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

56,545 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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Workvivo

2,681 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

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Zoom Phone

2,669 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

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Zoom Rooms

439 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

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Zoom Events and Webinars

413 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

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ZoomMate

302 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

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Zoom Virtual Agent

228 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

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Zoom Contact Center

70 reviews

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.

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Zoom Revenue Accelerator

33 reviews

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

Profile Name

Star Rating

47980
13029
1792
339
242

Zoom Reviews

Review Filters
Profile Name
Star Rating
47980
13029
1792
339
242
SR
Sameer R.
08/05/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

"Zoom Workplace Keeps My Team Connected and Productive"

I use Zoom Workplace daily as a supervisor and RTM to connect with my team, conduct one on one calls and host training sessions from my desk. Few things I like most: - Simple and clean interface, joining or hosting a call takes just one click from anywhere - Zoom Chat keeps all team communication in one place, no need to switch between apps - Screen sharing helps me present performance data and score sheets directly during calls - Breakout rooms are very useful during training to split agents into smaller focused groups - Recording lets me save important sessions so agents can refer back anytime - Works seamlessly on desktop and mobile, so I stay connected even on the go - Integrates well with Google Calendar and Outlook making scheduling and joining meetings effortless
SR
Sameer R.
08/05/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

"Zoom Rooms Makes Office Meetings and Training Sessions Effortless"

I use Zoom Rooms in our office conference room daily for team meetings, training sessions, quality reviews and performance discussions. Few things I like most: - One click join from the conference room setup makes starting meetings instant, no manual hassle every time - Screen sharing lets me present audit reports, score sheets and KPI data directly on the big screen for the whole team - Whiteboard feature is very useful during training sessions for brainstorming and explaining processes visually - Breakout rooms help me split agents into smaller groups during training for focused discussions - Recording lets me save important sessions so agents can refer back anytime - Integrates seamlessly with Google Calendar and Outlook, meetings get auto scheduled and room is always ready - Smart Gallery ensures everyone in the room is clearly visible on the screen during hybrid calls
Israel O.
IO
Israel O.
Soporte técnico en NCR Corporation
08/05/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

A great tool for chatting with my family and work colleagues

It has helped me a lot in conversing with my distant family and at work I use it to communicate with co-workers.

About

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HQ Location:
San Jose, CA

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@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com