Product Avatar Image

Xima Software

Show rating breakdown
24 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2007

Profile Name

Star Rating

18
4
1
0
1

Xima Software Reviews

Review Filters
Profile Name
Star Rating
18
4
1
0
1
TW
Tyesha W.
06/16/2024
Validated Reviewer
Verified Current User
Review source: Organic

Modern Productivity and QA in a Nutshell!

This software allows me to manage and track productivity in real time for my WFH employees.
PB
Perry B.
05/17/2024
Validated Reviewer
Verified Current User
Review source: Organic

Contact Center Suite

After a tumultuous few years navigating various CC suites, Xima has come to the rescue offering a one-stop shop solution for providing voice channel communicaiton, extremely granular reporting, and a robust AI driven workforce analytics solution. They were attentive listening to our needs and presenting their solutions without being pushy, have been more than helpful walking us through the process, attending to our timeline while offering plenty of flexibility, ensuring we understand how to use the platform and each feature, and following up after implementation to assure satisfaction. We are truly pleased to have Xima help us launch our new business and look forward to growth in part thanks to the tools they're providing. Additionally, they are very cost effective. Other platforms with similar features were asking for two to three times as much. They were especially flexible in making sure we got what we needed at a price point we were happy with.
KT
Kelli T.
03/26/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great business call center solution

Ease of use, self explaining. Support team has been very quick to respond and very helpful!

About

Contact

HQ Location:
South Jordan

Social

@ximasoftware

What is Xima Software?

Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions. Xima’s software enables companies and value-added resellers of all sizes to optimize their businesses operationally through highly configurable contact center solutions via analytics and call reporting, real-time wallboards, skills-based routing, queue callback, multi-channel and web chat solutions.

Details

Year Founded
2007