Xima Software
24 reviews
- 1 profiles
- 3 categories
Average star rating
4.5
Serving customers since
2007
Xima Software Reviews
DD
Debi D.
Contact Center
The insight it gives me for my team in real-time, in addition to the amount of reporting it gives to help me better understand what is driving our call volumn at any given time.
BB
Brittany B.
Positive Implementation and Experience Xima CCaas
My company was looking for a cloud based contact center for our customer service department. The implementation of this product was efficient and productive. The software is easy to use, intuititive, and I appreciate the knowledge of the implementation and support department. The support department is responsive and helpful. The reports are user friendly.
SF
Shelby F.
Excellent Support and Smooth Setup Process
The hands-on service provided during the setup process was exceptional. My questions were promptly answered and thoroughly explained, ensuring I never felt lost. The extensive support made the transition seamless, as if someone was taking care of the tasks for me. The effort required on my part was minimal, and the system is functioning as expected. Special thanks to Haden for going above and beyond, staying late on meetings, and consistently communicating to ensure everything was on track.
About
What is Xima Software?
Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions. Xima’s software enables companies and value-added resellers of all sizes to optimize their businesses operationally through highly configurable contact center solutions via analytics and call reporting, real-time wallboards, skills-based routing, queue callback, multi-channel and web chat solutions.
Details
Year Founded
2007
Website
www.ximasoftware.com