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Xima Software

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24 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2007

Profile Name

Star Rating

18
4
1
0
1

Xima Software Reviews

Review Filters
Profile Name
Star Rating
18
4
1
0
1
KW
Kyle W.
02/28/2024
Validated Reviewer
Verified Current User
Review source: Organic

So glad we incorporated Xima into our call center.

Xima's wallboard feature allows full transparency for everyone in the company to see who is available and who is not.
JK
josh k.
06/29/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Xima Review

Xima CCaaS makes call routing and reports much easier to manage. We use Xima in tandem with Avaya because Avaya does have a few missing functions that Xima does take care of.
Gabe F.
GF
Gabe F.
04/03/2023
Validated Reviewer
Review source: Organic

Most Frustrating CCAS

They have a supervisor view that looks clean and user friendly

About

Contact

HQ Location:
South Jordan

Social

@ximasoftware

What is Xima Software?

Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions. Xima’s software enables companies and value-added resellers of all sizes to optimize their businesses operationally through highly configurable contact center solutions via analytics and call reporting, real-time wallboards, skills-based routing, queue callback, multi-channel and web chat solutions.

Details

Year Founded
2007