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Vanillasoft

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734 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2005
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509
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Vanillasoft Reviews

Review Filters
Profile Name
Star Rating
509
177
34
10
4
Roman V.
RV
Roman V.
07/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Dialer Settings That Keep Agents Calling Effortlessly

I really appreciate the flexibility in how we can configure the dialer settings: things like the queues, the number of attempts, call resolutions, etc.. It also makes the process straightforward and easy for the agents to use, because they don’t have to stop and think about who to call next; the system makes that decision for them.
Mikey E.
ME
Mikey E.
Student at The University of Texas at Arlington
07/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Slow Performance and Setup Challenges, but Automatic Features Useful

I like VanillaSoft's automatic feature to send out text and emails.
Verified User in Higher Education
CH
Verified User in Higher Education
07/06/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Fast Same-Day Issue Fixes Keep Us Moving

Issues are fixed within the work day so we can get back to work quickly.

About

Contact

HQ Location:
Plano, TX

Social

@VanillaSoft

What is Vanillasoft?

VanillaSoft is a leading sales engagement platform designed to enhance the productivity of sales teams. It offers a suite of tools that streamline the sales process, including lead management, automated dialing, and performance analytics. With a focus on improving communication and efficiency, VanillaSoft helps organizations increase their sales effectiveness and drive revenue growth. For more information, visit their website at https://vanillasoft.com.

Details

Year Founded
2005
Website
vanillasoft.com