Vanillasoft

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741 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2005
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Vanillasoft Reviews

Review Filters
Profile Name
Star Rating
512
178
34
11
6
Crystal C.
CC
Crystal C.
Small-Business (50 or fewer emp.)
06/26/2026
Validated Reviewer
Review source: Organic

Easy to Use, But VoIP Issues Persist

I find VanillaSoft easy to use, which is great because it doesn't have a huge learning curve, especially with the provided tutorials and videos. The layout is nice and clean, and it's succinct. I like that it's easy for multiple users to use it at once on the same project. I also appreciate the kind of data it outputs when running data and exporting it.
Shambo B.
SB
Shambo B.
CALLERSmall-Business (50 or fewer emp.)
06/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Easy to Use, but Overall Experience Needs Improvement

ease of access, very user friendly interface
Erin L.
EL
Erin L.
Vice President of OperationsMid-Market (51-1000 emp.)
06/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Extremely Supportive, Responsive Customer Success Team

Customer Success is extremely supportive and responsive whenever I run into issues, and they’re quick to help resolve them.

About

Contact

HQ Location:
Austin, TX

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What is Vanillasoft?

Vanillasoft provides an all-in-one sales engagement platform that combines lead management, workflow automation, auto dialing, email, SMS, and reporting in a single solution. The platform helps revenue teams prioritize leads, automate outreach, and improve agent productivity through integrated sales execution.

Details

Year Founded
2005
Website
vanillasoft.com