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UJET

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1,130 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2015

Profile Name

Star Rating

957
147
17
7
2

UJET Reviews

Review Filters
Profile Name
Star Rating
957
147
17
7
2
AC
Ann Clarizhel C.
02/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Customer Support Review

|UJET
UJET is very helpful and useable all the necessary command was in the UJET. UJET is friendly to use and easy to handle.
GR
Genesis R.
02/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

great experience

|UJET
UJET best for its user-friendly interface, seamless integrations with CRMs, robust omnichannel communication, and intelligent call routing capabilities
LR
Logan R.
02/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Transformed Technical Support with Seamless Visual Tools

|UJET
I really appreciate how UJET transforms technical support into a collaborative visual process. The cobrowse and real-time camera sharing features are game-changers, allowing me to diagnose issues quickly by seeing exactly what the member sees. UJET's accurate virtual queuing reduces member frustration by allowing them to hang up without losing their place in line and ensures a seamless callback. The high-quality audio and signal stability are impressive, especially when dealing with members in remote areas. I love the integrated multimedia messaging that allows members to send photos and videos directly during the call, making documentation easy and automated. Moreover, UJET's ability to sync all interactions with our CRM automatically is incredibly useful for record-keeping. The platform's integration with our existing tech stack, especially Salesforce, enhances efficiency by embedding information directly into my dashboard, preventing the need for manual data entry.

About

Contact

HQ Location:
San Francisco, California

Social

@UJETcx

What is UJET?

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Details

Year Founded
2015
Website
www.ujet.cx