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Twixor

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99 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2019
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Twixor

99 reviews

Twixor's Intelligent Process Automation platform is a low-code/no-code solution designed to enhance operational efficiency by automating complex business processes. It seamlessly integrates customer interactions with backend systems, enabling businesses to deliver personalized experiences across various channels without the need for extensive coding. Key Features and Functionality: - Universal Integration Layer: Facilitates seamless connection with third-party applications, streamlining data integration. - Data Security: Ensures end-to-end payload encryption, safeguarding against known security vulnerabilities. - Drag-and-Drop Designer: Allows users to create and automate workflows quickly, reducing turnaround times. - Document Management: Provides native storage and synchronization services for easy access across devices. - Conversational AI Integration: Supports AI-driven chatbots for enhanced customer engagement on instant messaging channels. Primary Value and Solutions Provided: Twixor's IPA platform empowers businesses to automate customer journeys and back-office processes, leading to improved operational efficiency and customer satisfaction. By offering a customizable and lightweight solution, it addresses the need for rapid deployment and scalability in process automation. The platform's integration capabilities and security features ensure that businesses can streamline operations while maintaining data integrity. Additionally, the inclusion of conversational AI enhances customer interactions, providing a more engaging and responsive experience.

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Twixor Reviews

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Harshvardhan Singh R.
HR
Harshvardhan Singh R.
09/02/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to manage customer journeys across multiple channels

What we like most about Twixor is how much we can manage from one place. We use it for customer journeys, campaign automation, WhatsApp messaging, and other digital channels.<br><br>The journey builder is flexible enough for us to create different flows based on customer actions, and we can connect those flows with our existing systems through APIs. The platform has also been stable even when campaign volumes increase, which is important for us.<br><br>The reporting is useful too. We can see delivery, engagement, and how customers are progressing through a journey without having to pull data from multiple tools.
MW
Mukund W.
08/27/2026
Validated Reviewer
Review source: Organic

Reliable for WhatsApp marketing and omnichannel messaging at scale

We mainly use Twixor for WhatsApp marketing and omnichannel messaging, and the biggest plus for us has been reliability. We can run large campaigns, build custom bots and flows, connect them with our backend systems, and automate follow-up journeys based on how customers respond. The platform also scales well. Even when campaign volumes increase, we do not have to keep changing the setup or worry too much about performance. Having WhatsApp, RCS, SMS and other channels in one place also makes things easier for our team.
Hem J.
HJ
Hem J.
Associate consultant
06/23/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Unified Omnichannel Messaging, But Room for Improvement

Omnichannel Messaging: Twixor enables enterprises to interact with customers across multiple platforms (WhatsApp, SMS, web, social) in a unified way

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HQ Location:
Singapore, SG

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What is Twixor?

Twixor specializes in conversational AI and workflow automation solutions, enabling businesses to engage with customers through interactive messaging and streamline their processes.

Details

Year Founded
2019
Website
twixor.ai