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Twixor

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92 reviews
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Average star rating
4.8
Serving customers since
2019
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Twixor

92 reviews

Twixor's Intelligent Process Automation platform is a low-code/no-code solution designed to enhance operational efficiency by automating complex business processes. It seamlessly integrates customer interactions with backend systems, enabling businesses to deliver personalized experiences across various channels without the need for extensive coding. Key Features and Functionality: - Universal Integration Layer: Facilitates seamless connection with third-party applications, streamlining data integration. - Data Security: Ensures end-to-end payload encryption, safeguarding against known security vulnerabilities. - Drag-and-Drop Designer: Allows users to create and automate workflows quickly, reducing turnaround times. - Document Management: Provides native storage and synchronization services for easy access across devices. - Conversational AI Integration: Supports AI-driven chatbots for enhanced customer engagement on instant messaging channels. Primary Value and Solutions Provided: Twixor's IPA platform empowers businesses to automate customer journeys and back-office processes, leading to improved operational efficiency and customer satisfaction. By offering a customizable and lightweight solution, it addresses the need for rapid deployment and scalability in process automation. The platform's integration capabilities and security features ensure that businesses can streamline operations while maintaining data integrity. Additionally, the inclusion of conversational AI enhances customer interactions, providing a more engaging and responsive experience.

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Twixor Reviews

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Verified User in Higher Education
UH
Verified User in Higher Education
02/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Twixor's CX platform meets all your business needs at an instant :)

Twixor has been a great add on to our set of marketing tools. We really needed a strong MarTech platform that can handle WhatsApp/ Email automation - Twixor perfectly fit in with our requirements. I personally enjoyed how eaay it is to run a campaign - I dont need to code, I just add my requirements, and select which contacts require communication, and most importantly - Twixor team helps me with getting approvals from Meta or Google for my campaigns - which has made our processes much more simpler and faster. so ease of use is definitely on the top of my list
Harshvardhan Singh R.
HR
Harshvardhan Singh R.
01/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

Advanced QA automation insights available with Twixor

i really like the analytics dashboard because it pulls in data from a bunch of sources (our emal, whatsapp, rcs campaigns, any customer conversations, business metrics like csat scores, revenue, etc)- this has become very convenient to track our QA efforts in just one place.
Ajay G.
AG
Ajay G.
01/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

Well-advanced NLP feature to build natural-sounding bots

Twixor's NLP and GenAI features is by far my most favourite aspect about Twixor. We usually build simple customer support bots with basic NLP understanding capabilities for specific intents. NLP feature is easy to use because of its drag and drop nature, and i dont really have to code it. its almost always deployed instantly without any challenges.

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HQ Location:
Singapore, SG

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What is Twixor?

Twixor specializes in conversational AI and workflow automation solutions, enabling businesses to engage with customers through interactive messaging and streamline their processes.

Details

Year Founded
2019
Website
twixor.ai