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Twixor

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92 reviews
  • 1 profiles
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Average star rating
4.8
Serving customers since
2019
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Twixor

92 reviews

Twixor's Intelligent Process Automation platform is a low-code/no-code solution designed to enhance operational efficiency by automating complex business processes. It seamlessly integrates customer interactions with backend systems, enabling businesses to deliver personalized experiences across various channels without the need for extensive coding. Key Features and Functionality: - Universal Integration Layer: Facilitates seamless connection with third-party applications, streamlining data integration. - Data Security: Ensures end-to-end payload encryption, safeguarding against known security vulnerabilities. - Drag-and-Drop Designer: Allows users to create and automate workflows quickly, reducing turnaround times. - Document Management: Provides native storage and synchronization services for easy access across devices. - Conversational AI Integration: Supports AI-driven chatbots for enhanced customer engagement on instant messaging channels. Primary Value and Solutions Provided: Twixor's IPA platform empowers businesses to automate customer journeys and back-office processes, leading to improved operational efficiency and customer satisfaction. By offering a customizable and lightweight solution, it addresses the need for rapid deployment and scalability in process automation. The platform's integration capabilities and security features ensure that businesses can streamline operations while maintaining data integrity. Additionally, the inclusion of conversational AI enhances customer interactions, providing a more engaging and responsive experience.

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Twixor Reviews

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Nataporn C.
NC
Nataporn C.
Information Technology and Services Professional
01/26/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Twixor Turns Messaging into Actionable Business Processes

The best thing about Twixor is its ability to turn simple messaging into actionable business processes. Users love its PWA Capsules that allow customers to complete complex tasks like payments or bookings within the chat interface. Additionally, its low-code journey builder and seamless hybrid handovers between AI and live agents make it incredibly agile for mobile-first engagement.
Adewumi G.
AG
Adewumi G.
01/23/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

AI-Powered Automation Streamlining Our Customer Engagement

I like Twixor’s AI-powered automation and omnichannel messaging because they make customer interactions faster, consistent, and easy to manage. The low-code workflows simplify complex processes, which is really helpful. Twixor handles routine queries and tasks instantly, allowing our team to focus on more complex issues, which is a huge plus. The omnichannel messaging is great too. It ensures customers get consistent, timely responses across platforms like WhatsApp, SMS, email, and social apps, which really boosts satisfaction and efficiency. I also find the unified dashboard helpful for improving response speed and reducing errors in daily customer support operations. Additionally, the seamless integration with our CRM, helpdesk software, and email marketing tools is convenient for maintaining consistent customer communication across all platforms.
Aditi V.
AV
Aditi V.
01/23/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Collaborative, Trust-Driven Culture That Makes Learning Easy at Twixor

What I like best about Twixor is the people and the culture—there’s a strong sense of collaboration, trust, and ownership, which makes it easy to do meaningful work and keep learning while you do it.

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HQ Location:
Singapore, SG

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What is Twixor?

Twixor specializes in conversational AI and workflow automation solutions, enabling businesses to engage with customers through interactive messaging and streamline their processes.

Details

Year Founded
2019
Website
twixor.ai