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Twixor

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99 reviews
  • 1 profiles
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Average star rating
4.8
Serving customers since
2019
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Twixor

99 reviews

Twixor's Intelligent Process Automation platform is a low-code/no-code solution designed to enhance operational efficiency by automating complex business processes. It seamlessly integrates customer interactions with backend systems, enabling businesses to deliver personalized experiences across various channels without the need for extensive coding. Key Features and Functionality: - Universal Integration Layer: Facilitates seamless connection with third-party applications, streamlining data integration. - Data Security: Ensures end-to-end payload encryption, safeguarding against known security vulnerabilities. - Drag-and-Drop Designer: Allows users to create and automate workflows quickly, reducing turnaround times. - Document Management: Provides native storage and synchronization services for easy access across devices. - Conversational AI Integration: Supports AI-driven chatbots for enhanced customer engagement on instant messaging channels. Primary Value and Solutions Provided: Twixor's IPA platform empowers businesses to automate customer journeys and back-office processes, leading to improved operational efficiency and customer satisfaction. By offering a customizable and lightweight solution, it addresses the need for rapid deployment and scalability in process automation. The platform's integration capabilities and security features ensure that businesses can streamline operations while maintaining data integrity. Additionally, the inclusion of conversational AI enhances customer interactions, providing a more engaging and responsive experience.

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Twixor Reviews

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SK
Sunil K.
09/21/2026
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Review source: Organic

Twixor helps us manage all our WhatsApp customer messaging needs!

Twixor gives us one place to manage our WhatsApp marketing and customer journeys. We can run a campaign, see how customers respond, and automatically take them through the next steps instead of manually following up with everyone. It saves our team time and helps us get much more out of WhatsApp than just using it as another notification channel.
AB
Abd B.
09/18/2026
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Review source: Organic

Good platform for managing multichannel marketing from one place

We use Twixor for multichannel marketing across different customer touchpoints, which helps us stay visible without relying on just one channel. The biggest advantage is having everything in one platform. We can run campaigns across channels, build follow-up journeys, and keep the messaging connected instead of managing each channel separately. One feature we really liked is the rich cards. They help make the messages more visual and interactive, which is useful when you are trying to catch attention. Rich cards were also something we did not find in many of the other platforms we evaluated.
LP
Lakshmi P.
09/17/2026
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Review source: Organic

Seamless WhatsApp & RCS Campaigns with Hands-On Support from Twixor

We use Twixor mainly for WhatsApp and RCS, and what works well for us is how everything connects. We can launch a campaign, see how customers respond, and then move them into different journeys based on that response. We use it for marketing messages, invoices, interactive messaging and automated follow-ups. WhatsApp has consistently given us better engagement than email, so it has become an important channel for us. We also use RCS as a fallback when needed. For more complex bot journeys, the Twixor team has been very hands-on. They have actually helped us design and build the full flow instead of just pointing us to documentation.

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HQ Location:
Singapore, SG

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What is Twixor?

Twixor specializes in conversational AI and workflow automation solutions, enabling businesses to engage with customers through interactive messaging and streamline their processes.

Details

Year Founded
2019
Website
twixor.ai