SysAid
752 reviews
- 1 profiles
- 4 categories
Average star rating
4.5
Serving customers since
2002
SysAid Reviews
MM
Marcelo M.
Analista de Governança de TI na Vero Internet | Administração de Microsoft 365, ITSM e Automação de Processos de TIEase in ITSM with Some Mobile Limitations
I like the ease of building flows and managing ITSM with SysAid. I also appreciate the freedom in building workflows and the ease of creating custom queues.
AL
Verified User in Leisure, Travel & Tourism
AI-Powered Ticket Automation with Weekly Performance Insights
The ability to automate the ticketing process and their AI feature that helps with the solving of tickets. It also provides performance insights on a weekly basis. Hence allow us to keep track of what is happening in our IT department. It also has a self-help feature that users can maximize
RP
Roman P.
User-Friendly Design with Smooth Module Connectivity
User friendly design.
Easy to use.
Good connectivity between modules.
About
What is SysAid?
SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster, smoother IT service. And IT service teams get a break from their repetitive manual tasks and some time to actually do the work they love.
Details
Year Founded
2002
Website
www.sysaid.com