The flexible survey creator lets me build targeted questionnaires for line staff, maintenance teams and customers without developer help. I can set custom scoring tied to our production KPIs, and automated recurring surveys capture steady long-term feedback we use to refine PPWR material processes. Responses get split by stakeholder group for faster analysis, and exported files slot straight into our ISO 9001 audit archives with minimal edits.

It’s quick to contact users within our apps, and it’s easy to get statistics. It’s also straightforward to configure. Pricing is fare. No performance issue. Not yet tried the AI

EU-based server storage is the biggest win, fully satisfying our plant’s GDPR and ISO 9001 audit rules with native consent logs we can export directly. Its AI sorting tool cuts massive time spent parsing open supplier and customer feedback. Scheduled post-delivery NPS/CSAT surveys run reliably, and file exports plug straight into our quality management docs without rework. It unified scattered paper surveys and email feedback, auto-generates audit-ready reports, and connects to our MES, Outlook and Nextcloud for centralized record archiving.